Knowledge Ecology
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Transcript of Knowledge Ecology
Knowledge Ecology
Leveraging the Knowledge Hub
KIN Winter Workshop
Ingrid Koehler, LG Improvement and Development
Tuesday, 30 November 2010
About me...
• Local government• More wonk than geek• Long time use of social tech to support
knowledge transfer and better use of information
• www.twitter.com/ingridk• www.ideapolicy.wordpress.com• www.local.gov.uk/knowledgehub• http://bit.ly/KHubCoP
Tuesday, 30 November 2010
Knowledge Ecology
• Culture change element of the Knowledge Hub
• Leveraging a change in technology to a change in behaviour
• Using both Knowledge Hub and Social Media in general
Tuesday, 30 November 2010
What is the...
Phase One
Phase Two
Tuesday, 30 November 2010
A more social experience
Tuesday, 30 November 2010
A more inclusive experience
Tuesday, 30 November 2010
More permeable knowledge
community of practice
community of practice
networks on the web
established information sources
new information sources
Tuesday, 30 November 2010
Social media as catalyst
• rewarding sharing
• making knowledge more visible
• allowing anyone to be a thought leader
DSC_0440 by NikitaGubanov on Flickr
Tuesday, 30 November 2010
Social media as infrastructure
• Lowering the cost of networking
• Making knowledge more shareable
• Making knowledge more findable
• Moving toward collaborative knowledge
Tuesday, 30 November 2010
Open data as a catalyst
•Openness not just for citizens
•New approaches to benchmarking
1-11-10! by break things on Flickr
Tuesday, 30 November 2010
Inside the organisation
• Changing policy• Supporting skills• using new tools -
Yammer, Twitter, blogging
il bucco nero by Paolo Margari on Flickr
Tuesday, 30 November 2010
Challenges/opportunities
• Time of significant upheaval–30% staff cuts–significant
reorganisation - merging several organisations with different cultures
#230 You know you're not living in the city anymore when . . . by Mr Happy on Flickr
Tuesday, 30 November 2010
Outside the organisation• Supporting change• Using ‘traditional’
methods to support better use of social media
• Developing training?
Looking into the future by KaroliK on Flickr
Tuesday, 30 November 2010
Supporting traditional methods of sharing
www.localbysocial.net http://socialmedia.21st.cc/
Tuesday, 30 November 2010
Local by social
Online conference
Regional roadshows
Community support
Tuesday, 30 November 2010
Riding the wave
Riding the perfect wave by San Diego Shooter on Flickr
Tuesday, 30 November 2010
Celebrating the successes
Sky full of sparkles by Lisi~ on Flickr
Tuesday, 30 November 2010
Communications campaigns
• events• think pieces• using social media effectively• demonstrably modelling behaviour• engaging use in the Knowledge Hub
Tuesday, 30 November 2010
What else can we do?
• How can we help people change knowledge sharing behaviour?
• How can we engage champions more effectively?
• How can we leverage tech to accelerate the pace of change?
Tuesday, 30 November 2010