Department of the Treasury
Key EEO Complaint StatisticsTreasury Bureaus
FY 2004
Mariam G. HarveyDirector
Office of Equal Opportunity and Diversity
1. The number of employees in each bureau is shown on the enclosed FAST FACTS sheet.
2. The number of counseling sessions was reported to the Office of Equal Opportunity and Diversity (OEOD) by each bureau.
3. The number of complaints filed by each bueau was obtained from the Departmentwide Complaint Tracking System.
4. The EEOC method for calculating the informal resolution rate was used. The resolution rate is determined by subtracting the number of formal complaints filed from the number of counseling sessions held and dividing the result by the number of counseling sessions held (e.g., if there were 300 sessions, and 50 complaints filed, the resolution rate would be 83% [300-50 = 250/300]).
5. The formal settlement rate was determined by dividing the number of formal settlements by the number of formal complaints filed.
6. The percent of complaints filed per thousand employees is deter-mined by dividing the number of employees in each bureau by 1000, and dividing the number of complaints filed by the result (e.g., if there are 2500 employees, and 10 complaints filed, the rate per 1000 employ-ees is 4.0 [2500/1000 = 2.5,10/2.5 = 4.0]).
7. Where a major basis or issue results in 1% or less of the total bases or issues, the basis or issue is included in the “Other” category.
8. The percentages on the charts may not add to 100% due to rounding.
9. The abbreviations on the bases of complaints chart denote the follow-ing: “NO”, National Origin, “PS”, Parental Status, “SO”, Sexual Orienta-tion, and “VS” Veteran Status.
NOTES
Settlements in the Informal Process
Settlements in Formal Process
l Number of employees seeking counseling
l Informal settlement rate
l Number of settlements in the Formal Process
l Formal settlement rate
Departmentwide
1661
48%
252
29%
Key EEO Complaint StatisticsDepartmentwide
FY 2004
Key EEO Complaint StatisticsDepartmentwide
FY 2004
Formal Complaints Filed
6.8862
No. of complaints filedper 1,000 employeesTOTAL
3 - Year TrendFY04 862 6.8FY03 904 6.9FY02 981 5.8
* Based on 2883 issues alleged in 862 complaints.** Does not reflect complaints filed by bureaus divested to DHS/DOJ.
10%11%
24%14%
4%
10%
Promotion/Non-Selection
408 Harassment697
Working Condi-tions295
Other98
DisciplinaryAction
309
Training89
Time andAttendance
277
Reassignment116
DutyAssignment
164
Appraisal/Awards
430
Disability515
Reprisal619
Age389
Race & NO719
Gender527
26%
13%
21%
6%3%3%
15%
18%
18%
2%2%
SO, VS, PS, 58
Bases and Issues of Complaints
Bases of Complaints* Major Issues of Complaints*
****
Religion56
Settlements in the Informal Process
Settlements in Formal Process
Key EEO Complaint StatisticsAlcohol and Tobacco Tax and Trade Bureau (TTB)
FY 2004
l Number of employees seeking counseling
l Informal settlement rate
l Number of settlements in the Formal Process
l Formal settlement rate
Departmentwide
1661
48%
252
29%
Bureau
7
57%
1
33%
Departmentwide Bureau
Key EEO Complaint StatisticsAlcohol and Tobacco Tax and Trade Bureau (TTB)
FY 2004
Formal Complaints Filed
6.8862
No. of complaints filedper 1,000 employeesTOTAL
3 - Year Trend
FY04 5.8FY03 2.2FY02 Not Available
Bases and Issues of TTB Complaints
* Based on 7 issues alleged in 3 complaints.
l Departmentwide
l Bureau 5.83
29%
57%
14%
Promotion2
Harassment1
Appointment/Hire
4
Reprisal1
Age1
Race & NO2
Gender3
29%
14%
14%
43%
Bases of Complaints* Major Issues of Complaints*
Settlements in the Informal Process
Settlements in Formal Process
Key EEO Complaint StatisticsBureau of Engraving and Printing (BEP)
FY 2004
l Number of employees seeking counseling
l Informal settlement rate
l Number of settlements in the Formal Process
l Formal settlement rate
Departmentwide
1661
48%
252
29%
Bureau
55
27%
16
40%
Departmentwide Bureau
Key EEO Complaint StatisticsBureau of Engraving and Printing (BEP)
FY 2004
Formal Complaints Filed
6.8862
No. of complaints filedper 1,000 employeesTOTAL
3 - Year TrendFY04 16.7FY03 19.1FY02 26.1
Bases and Issues of BEP Complaints
* Based on 102 issues alleged in 40 complaints.
l Departmentwide
l Bureau 16.740
6% 15%
15%24%
10%
Promotion26
Harassment15
WorkingConditions
10Disciplinary
Action16
Training4Time and
Attendance6
Reassignment2
DutyAssignment
15
Appraisal/Awards
5Religion
2Disability7
Reprisal28
Age11
Race & NO37
Gender15
27%
3%4%
16%
7%
36%
15%
11%
PS2
5%
2%
2%
2%
Duty Hours3
Bases of Complaints* Major Issues of Complaints*
Settlements in the Informal Process
Settlements in Formal Process
Key EEO Complaint StatisticsBureau of Public Debt (BPD)
FY 2004
l Number of employees seeking counseling
l Informal settlement rate
l Number of settlements in the Formal Process
l Formal settlement rate
Departmentwide
1661
48%
252
29%
Bureau
18
67%
6
100%
Departmentwide Bureau
17% 32%
11%
17%
17%
Promotion2
Harassment6
Working Conditions3
DisciplinaryAction
3
Time andAttendance
1
Reassignment3
Veteran Status
1
Disability5
Reprisal3
Age4
Race & NO2
Gender2
11%
22%
17%
6%
27%
6%
Key EEO Complaint StatisticsBureau of Public Debt (BPD)
FY 2004
Formal Complaints Filed
6.8862
No. of complaints filedper 1,000 employeesTOTAL
3 - Year TrendFY04 3.2FY03 3.2FY02 2.0
Bases and Issues of Public Debt Complaints
* Based on 18 issues alleged in 6 complaints.
l Departmentwide
l Bureau 3.26
11%6%
SexualOrientation
1
Bases of Complaints* Major Issues of Complaints*
Settlements in the Informal Process
Settlements in Formal Process
Key EEO Complaint StatisticsComptroller of the Currency (OCC)
FY 2004
l Number of employees seeking counseling
l Informal settlement rate
l Number of settlements in the Formal Process
l Formal settlement rate
Departmentwide
1661
48%
252
29%
Bureau
14
64%
2
40%
Departmentwide Bureau
Key EEO Complaint StatisticsComptroller of the Currency (OCC)
FY 2004
Formal Complaints Filed
6.8862
No. of complaints filedper 1,000 employeesTOTAL
3 - Year TrendFY04 1.8FY03 2.9FY02 4.9
Bases and Issues of OCC Complaints
* Based on 16 issues alleged in 5 complaints.
l Departmentwide
l Bureau 1.85
25% 32%
31%
Promotion5
Harassment1
WorkingConditions
1
Time andAttendance
4
Appraisal/Awards
5
Disability2
Reprisal5
Age2
Race & NO4
Gender3
25%
13%
30%
6%
6%
13%
19%
Bases of Complaints* Major Issues of Complaints*
Settlements in the Informal Process
Settlements in Formal Process
Key EEO Complaint StatisticsDepartmental Offices (DO)
FY 2004
l Number of employees seeking counseling
l Informal settlement rate
l Number of settlements in the Formal Process
l Formal settlement rate
Departmentwide
1661
48%
252
29%
Bureau
10
30%
1
14%
Departmentwide Bureau
17%10%
22%
Promotion4
Harassment7
WorkingConditions
9
DisciplinaryAction
5
Training3Time and
Attendance2
DutyAssignment
4
Appraisal/Awards
7
Disability6
Reprisal7
Age10
Race & NO11
Religion3
27%
24%
17%10%7%
17%
10%
7%
Key EEO Complaint StatisticsDepartmental Offices (DO)
FY 2004
Formal Complaints Filed
6.8862
No. of complaints filedper 1,000 employeesTOTAL
3 - Year TrendFY04 5.4FY03 6.8FY02 3.2
Bases and Issues of DO Complaints
* Based on 41 issues alleged in 7 complaints.
l Departmentwide
l Bureau 5.47
5%
12%
15%
Gender4
Bases of Complaints* Major Issues of Complaints*
Settlements in the Informal Process
Settlements in Formal Process
Key EEO Complaint StatisticsFinancial Crimes
Enforcement Network (FINCEN)FY 2004
l Number of employees seeking counseling
l Informal settlement rate
l Number of settlements in the Formal Process
l Formal settlement rate
Departmentwide
1661
48%
252
29%
Bureau
8
75%
2
100%
Departmentwide Bureau
Key EEO Complaint StatisticsFinancial Crimes
Enforcement Network (FINCEN)FY 2004
Formal Complaints Filed
6.8862
No. of complaints filedper 1,000 employeesTOTAL
3 - Year TrendFY04 7.8FY03 10.8FY02 1.0
Bases and Issues of FINCEN Complaints
* Based on 11 issues alleged in 2 complaints.
l Departmentwide
l Bureau 7.82
46%
9%
45%
Promotion1
Harassment5
Training5
Disability4
Reprisal2
Age2
Race & NO3
27%
18%
37%
18%
Bases of Complaints* Major Issues of Complaints*
Settlements in the Informal Process
Settlements in Formal Process
Key EEO Complaint StatisticsFinancial Management Service (FMS)
FY 2004
l Number of employees seeking counseling
l Informal settlement rate
l Number of settlements in the Formal Process
l Formal settlement rate
Departmentwide
1661
48%
252
29%
Bureau
34
61%
8
61%
Departmentwide Bureau
Key EEO Complaint StatisticsFinancial Management Service (FMS)
FY 2004
Formal Complaints Filed
6.8862
No. of complaints filedper 1,000 employeesTOTAL
3 - Year TrendFY04 6.2FY03 7.3FY02 7.3
Bases and Issues of FMS Complaints
* Based on 51 issues alleged in 13 complaints.
l Departmentwide
l Bureau 6.213
18%
17%
8%
Promotion9
Harassment9
WorkingConditions
9
Retirement4
DisciplinaryAction
4
DutyAssignment
5
Appraisal/Awards
11
Disability4
Reprisal13
Age10
Race & NO12
Gender12
24%
20%
24%10%8%
21%
8%
12%18%
Bases of Complaints* Major Issues of Complaints*
Settlements in the Informal Process
Settlements in Formal Process
Key EEO Complaint StatisticsInternal Revenue ServiceChief Counsel (IRS-CC)
FY 2004
l Number of employees seeking counseling
l Informal settlement rate
l Number of settlements in the Formal Process
l Formal settlement rate
Departmentwide
1661
48%
252
29%
Bureau
13
0%
0
0%
Departmentwide Bureau
3% 19%
10%29%
Promotion9 Harassment
3
WorkingConditions
3
Duty Hours
1
DisciplinaryAction
1
Appointment/Hire
3
Time andAttendance
1
DutyAssignment
6
Appraisal/Awards
4
Religion1
Disability2
Reprisal7
Age3
Race & NO6
Gender9
19%
23%
10%10%
13%
6%
29%
3%
Key EEO Complaint StatisticsInternal Revenue ServiceChief Counsel (IRS-CC)
FY 2004
Formal Complaints Filed
6.8862
No. of complaints filedper 1,000 employeesTOTAL
3 - Year TrendFY04 5.4FY03 4.6FY02 4.5
Bases and Issues of IRSCC Complaints
* Based on 31 issues alleged in 13 complaints.
l Departmentwide
l Bureau 5.413
3%
Parental Status
3
10%
Bases of Complaints* Major Issues of Complaints*
3%
10%
Settlements in the Informal Process
Settlements in Formal Process
Key EEO Complaint StatisticsInternal Revenue Service (IRS)
FY 2004
l Number of employees seeking counseling
l Informal settlement rate
l Number of settlements in the Formal Process
l Formal settlement rate
Departmentwide
1661
48%
252
29%
Bureau
1426
49%
203
28%
Departmentwide Bureau
Key EEO Complaint StatisticsInternal Revenue Service (IRS)
FY 2004
Formal Complaints Filed
6.8862
No. of complaints filedper 1,000 employeesTOTAL
3 - Year TrendFY04 6.7FY03 6.7FY02 6.8
Bases and Issues of IRS Complaints
* Based on 2,506 issues alleged in 731 complaints.
l Departmentwide
l Bureau 6.7731
10% 11%
25%13%
4%
10%
Promotion/325
Harassment629
WorkingConditions
253
Other77
DisciplinaryAction
275
Training77Time and
Attendance260
Reassignment96
DutyAssignment
123
Appraisal/Awards
391
Religion49
Disability478
Reprisal531
Age330
Race & NO613
Gender454
25%
13%
21%
5%3%3%
19%
18%
2%2%
PS, SO, 51
Bases of Complaints* Major Issues of Complaints*
16%
Settlements in the Informal Process
Settlements in Formal Process
Key EEO Complaint StatisticsUS MintFY 2004
l Number of employees seeking counseling
l Informal settlement rate
l Number of settlements in the Formal Process
l Formal settlement rate
Departmentwide
1661
48%
252
29%
Bureau
66
44%
15
40%
Departmentwide Bureau
Bases of Complaints* Major Issues of Complaints*
8%13%
29%
13%
Promotion24
Harassment20
WorkingConditions
7
Other3
DisciplinaryAction
1
Time andAttendance
2
Reassignment11
DutyAssignment
11Appraisal/
Awards4
Religion1
Disability6
Reprisal19
Age14
Race & NO23
Gender23
27%
16%
22% 5%
3%3%
23%
7%27%
Key EEO Complaint StatisticsU.S. MintFY 2004
Formal Complaints Filed
6.8862
No. of complaints filedper 1,000 employeesTOTAL
3 - Year TrendFY04 17.5FY03 15.2FY02 17.2
Bases and Issues of Mint Complaints
* Based on 86 issues alleged in 37 complaints.
l Departmentwide
l Bureau 17.537
1%
2%
Reinstatement3
1%
Bases of Complaints* Major Issues of Complaints*
Settlements in the Informal Process
Settlements in Formal Process
Key EEO Complaint StatisticsOffice of Inspector General (OIG)
FY 2004
l Number of employees seeking counseling
l Informal settlement rate
l Number of settlements in the Formal Process
l Formal settlement rate
Departmentwide
1661
48%
252
29%
Bureau
1
0%
0
0%
Departmentwide Bureau
Key EEO Complaint StatisticsOffice of Inspector General (OIG)
FY 2004
Formal Complaints Filed
6.8862
No. of complaints filedper 1,000 employeesTOTAL
3 - Year TrendFY04 9.7FY03 36.7FY02 20.2
Bases and Issues of OIG Complaints
* Based on 2 issues alleged in 1 complaint.
l Departmentwide
l Bureau 9.71
100%
Appraisal/Awards
2
Reprisal1
Race & NO1
50%50%
Bases of Complaints* Major Issues of Complaints*
Settlements in the Informal Process
Settlements in Formal Process
Key EEO Complaint StatisticsOffice of Thrift Supervision (OTS)
FY 2004
l Number of employees seeking counseling
l Informal settlement rate
l Number of settlements in the Formal Process
l Formal settlement rate
Departmentwide
1661
48%
252
29%
Bureau
3
67%
1
100%
Departmentwide Bureau
100%
Reassignment2
Disability1
Reprisal1
* Based on 2 issues alleged in 1 complaint.
Key EEO Complaint StatisticsOffice of Thrift Supervision (OTS)
FY 2004
Formal Complaints Filed
6.8862
No. of complaints filedper 1,000 employeesTOTAL
3 - Year TrendFY04 1.1FY03 0.0FY02 7.9
Bases and Issues of OTS Complaints
l Departmentwide
l Bureau 1.11
50% 50%
Bases of Complaints* Major Issues of Complaints*
Settlements in the Informal Process
Settlements in Formal Process
Key EEO Complaint StatisticsTreasury Inspector General for Tax Administration
(TIGTA)FY 2004
l Number of employees seeking counseling
l Informal settlement rate
l Number of settlements in the Formal Process
l Formal settlement rate
Departmentwide
1661
48%
252
29%
Bureau
5
40%
1
33%
Departmentwide Bureau
* Based on 10 issues alleged in 3 complaints.
Key EEO Complaint StatisticsTreasury Inspector General for Tax Administration
(TIGTA)FY 2004
Formal Complaints Filed
6.8862
No. of complaints filedper 1,000 employeesTOTAL
3 - Year TrendFY04 3.4FY03 9.9FY02 4.1
Bases and Issues of TIGTA Complaints
l Departmentwide
l Bureau 3.43
20%40%
10%10%Promotion
1
Harassment1
DisciplinaryAction
4
Time andAttendance
1
Reassign-ment
2
Appraisal/Awards
1
Reprisal1
Age2
Race & NO5
Gender2
50%
20%
20%
10%10%
10%
Bases of Complaints* Major Issues of Complaints*
EEO Fast FactsDepartment of the Treasury
Fiscal Year 2004 Workforce Profile Total Workforce: 126,206
32,938
TotalEmployees
WhiteEmployees
BlackEmployees
HispanicEmployees
AsianAmerican/Pacific
IslanderEmployees
NativeHawaiian/Other
Pacific IslandersEmployees
Financial Crimes EnforcementNetwork
Financial Management Service
Bureau of Public Debt
Comptroller of the Currency
U.S. Mint
Office of Thrift Supervision
Departmental Offices
Treasury Inspector General forTax Administration
Office of Inspector General
Internal Revenue Service
521
2.396
1,865
2,726
1,309
256
2,092
108,679
2,388
103
881
873
2,117
399
1,109
1,725
2,030
844
181
839
67,220
1,766
57
667
654
1,129
81
1,125
95
443
358
52
1,019
26,827
415
28
122
138
581
16
45
15
101
61
13
132
3,997
105
12
51
32
174
0
0
0
0
0
0
0
19
1
0
0
0
0
2
10
7
27
1
2
8
934
10
0
6
6
16
AmericanIndian/Alaskan
NativeEmployees
23
107
23
125
45
8
94
9,682
91
6
35
43
217
Alcohol and Tobacco Taxand Trade BureauBureau of Engraving andPrinting
Internal Revenue ServiceChief Counsel
Bureau/Office
(Permanent & Temporary)
Hispanic Male3%
White Male26%
Black Female19%
White Female36%
Black Male5%
Hispanic Fe-male6%
Other5%
45,682
24,367
3,225
6,917
7,274
5,803
EEO Fast FactsDepartment of the Treasury
Fiscal Year 2004 Workforce Profile
TotalEmployees
WhiteEmployees
BlackEmployees
HispanicEmployees
AsianAmerican/Pacific
IslanderEmployees
NativeHawaiian/Other
Pacific IslandersEmployees
Financial Crimes EnforcementNetwork
Financial Management Service
Bureau of Public Debt
Comptroller of the Currency
U.S. Mint
Office of Thrift Supervision
Departmental Offices
Treasury Inspector General for Tax Administration
Office of Inspector General
Internal Revenue Service
521
100%
2.396
100%
1,865
100%
2,726
100%
1,309
100%
256
100%
2,092
399
76.6%
1,109
46.3%
1,725
92.5%
2,030
74.5%
844
64.5%
181
70%
839
81
15.5%
1,125
47.0%
95
5.1%
443
16.3%
358
27.3%
52
20.3%
1,019
16
3.1%
45
1.9%
15
0.8%
101
3.7%
61
4.7%
13
5.1%
132
0
0%
0
0%
0
0%
0
0%
0
0%
0
0%
0
2
0.4%
10
.41%
7
0.4%
27
1.0%
1
0.08%
2
0.8%
8
AmericanIndian/Alaskan
NativeEmployees
23
4.4%
107
4.5%
23
1.2%
125
4.6%
45
3.4%
8
3.1%
94
Alcohol and Tobacco Tax andTrade Bureau
Bureau of Engraving andPrinting
Internal Revenue ServiceChief Counsel
Bureau/Office
100%
108,679
100%
2,388
100%
103
100%
881
100%
873
100%
2,117
100%
40.1%
67,220
61.9%
1,766
74.0%
57
55.3%
667
75.7%
654
74.9%
1,129
53.3%
48.7%
26,827
24.7%
415
17.4%
28
27.2%
122
13.8%
138
15.8%
581
27.4%
6.3%
3.997
3.7%
105
4.4%
12
11.7%
51
5.8%
32
3.7%
174
8.2%
0%
19
.02%
1
.04%
0
0%
0
0%
0
0%
0
0%
0.4%
934
.86%
10
.42%
0
0%
6
.7%
6
.69%
16
.76
4.5%
9,682
8.9%
91
3.8%
6
5.8%
35
4.0%
43
4.9%
217
10.3%
20
.02%
TOTALWORKFORCE 126,206
100%
78,620
62.2%
31,284
24.9%
4,754
3.8%
1,029
0.8%
10,499
8.3%
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