Introduction to Business Process Management (BPM)BTS On-Boarding
2011 Edition
Your Trainer
As a Global Business Process Management Lead and Business Support Principal for ASAP Business Add-Ons in GPMO, Field Services, Ann Rosenberg isfor ASAP Business Add Ons in GPMO, Field Services, Ann Rosenberg is responsible for the Business Process Management, Business Architect and SOA methodology and governance frameworks which are offered and used in the SAP community globally including the ASAP Business Add-ons factory.
She has design the SAP BPX certification program for associate and professional which are being teach globally to the SAP Community, and she is the head and founder of the SAP Global University Alliance BPM curriculum which are being roll-out to 900 universities globally. Ann is also global KM Champion for the SOA Practice.
She is Vice Chair of the Open Group Business Architect Group and ExternalShe is Vice Chair of the Open Group Business Architect Group and External Lecturer in Business Process Management at the IT University of Copenhagen and teaching assistant at Copenhagen Business School.
Ann Rosenberg has published the book “Business Process Management TheAnn Rosenberg has published the book Business Process Management – The SAP Roadmap” and the book “Real World BPM in an SAP Environment”.
© SAP 2011
Agenda
1. Objectives2 Business Process Management2. Business Process Management 3. The new driving license to implement SAP Solutions
New Skills and Mindset New ASAP Methodology and Governance FrameworkImplementation Technologies (Business to Model and Modeling to Execution))Pre-package process based implementation contentEnablement (Trainings, Communities etc.)
4 Ho to get started4. How to get started
© SAP 2011
Agenda
1. Objectives2 Business Process Management2. Business Process Management 3. The new driving license to implement SAP Solutions
New Skills and Mindset New ASAP Methodology and Governance FrameworkImplementation Technologies (Business to Model and Modeling to Execution))Pre-package process based implementation contentEnablement (Trainings, Communities etc.)
4 Ho to get started4. How to get started
© SAP 2011
Objectives
At the end of this course, you will be able to:
Describe what BPM is including the evolution of Process ManagementExplain why we need a new implementation approachSummarize the component of the new driving license to implement SAP S l tiSolutionsExplain the benefit of applying the new ASAP framework which both includes methodology and business add-ons to ASAPE l i th b fit f i k b d i l t tiExplain the benefit of using pre-package process based implementation contentSummarize the new skills and mindset which is required Understand relevant trainings available for BPMUnderstand relevant trainings available for BPMOutline the different BPM CommunitiesNavigate related information in the BTS Portal
© SAP 2011
Agenda
1. Objectives2 Business Process Management2. Business Process Management 3. The new driving license to implement SAP Solutions
New Skills and Mindset New ASAP Methodology and Governance FrameworkImplementation Technologies (Business to Model and Modeling to Execution))Pre-package process based implementation contentEnablement (Trainings, Communities etc.)
4 Ho to get started4. How to get started
© SAP 2011
Impact of MegatrendsWhy do we need a new implementation approach
© SAP 2011
The Evolution of Process ManagementWhy do we need a new implementation approach
Business Process Management Is a Management Disciplineg
“Business Process Management (BPM) is a management discipline
that requires organizations to shift to process-centric thinking, and
to reduce their reliance on traditional territorial and functional
structures.
BPM requires and enables organizations to manage the complete
revision cycles of their processes, from process design to
monitoring and optimization, and to change them more frequently
to adjust to changing circumstances.
The development of BPM technologies is enabling businessThe development of BPM technologies is enabling business
managers to abstract process flows and rules from the underlying
applications and infrastructure, and to change them directly.
BPM is neither a technology nor an updated version of BPR. It is an
IT-enabled management discipline. It represents a fundamental
change in how business manage and run their processes.”
© SAP 2011
change in how business manage and run their processes.
Source: Gartner Business Process Management Summit 2007© SAP 2011
What is a Business Process?
Business Process = Chronological and logical sequence of activities to perform a t t k th t t b fit l f th i i t i t fcorporate task that generates benefit or value for the recipient in terms of
transformation of material or information.
Functional Area
Functional Area
Functional Area
Activator, Input Valuable Output
© SAP 2011 © SAP 2011
Well designed processes are every company‘s key success factor
Business Process Management as central element in every consulting approach
y
Initial situation
A company‘s vision and strategy are the starting points for all major decisions to optimize daily
Vision
StrategySAP BPM business
Th t t i t l t d i t
Strategy
Products Services
Business ProcessSAP BPM (ASAP)
SAP BPM Governance
The strategy is translated into processes which deliver the optimal value concerning the dimensions quality, service, and time. Based on business processes value is Implementation
SAP BPM (ASAP) methodology
pgenerated through the implementation of IT-systems and organizational structuresOrganization/
PeopleIT Landscape/
Systems
© SAP 2011
Daily business
© SAP 2011
BPM covers both manual and automated perspectives
Manual Activities
ap
p p
End to End process spans manual and automated
activities
Typically >80%
e P
roce
ss M
a
Automated ActivitiesTypically <20%
Ent
erpr
ise
Typically <20%
yp y
Processes Differentiation (Own Practices)
Typically <20%Processes that deliver competitive advances
IT supporte
Commodity Processes (Best Practices)
Typically >80%
Processes that should be as cost effective as possible
ed processe s
© SAP 2011
cost effective as possible steps
Source: Adapted from the book:Business Process Management – The SAP Roadmap, 2009)
© SAP 2011
CAUTIONS - BPM means different things for different people
In the company, BPM is viewed as a..
50%
60%
30%
40%
0%
10%
20%
0%
Technology, such as for building work-flow
style applications
Linked to service-oriented architecture
An extension of our existing application
software, such as for automating processes
Management discipline, such as for
establishing organizational
IT implementation approach, such as for mapping out business
requirements to ITautomating processes not currently
supported by IT
organizational process orientation
requirements to IT solutions
© SAP 2011
Source: SAP BPM online survey 1H09
© SAP 2011
The Evolution of ArchitectureWhy do we need a new implementation approach
SAP Technology portfolio missionWhy do we need a new implementation approach
New focusWhy do we need a new implementation approach
Yesterday Today New focus
Business Model One Business Model Focus on differentiation and competitive competencies
Business Model Innovation & transformation
Process Evolution BPE/BPR ” need for value creation and Business Process ManagementProcess Evolution BPE/BPRLean/SigSigma
need for value creation and realization”
Business Process Management
Process Focus Commodity Business Processes
High Value Business Processes Process transparancy and Process Differentiation
Link betweenBusiness Model and operational Business Processes
”Missing Link” ”need to establish the link” Strong Link – Business Governance Management
Technology Evolution Standardized Technology/Optimized Core
Business Modularity and Dynamic Venturing
Business Architecture innovation & transformation
Enterprise Architecture
Integrate, Standardize, Simply, Optimized
Value Creation Value Creation & realization
Business Competencies
Focus on capabilities Focus on capability and resources Focus on core competitive and differentiated competenciesCompetencies differentiated competencies
© SAP 2011
Governance ManagementWhy do we need a new implementation approach
© SAP 2011
Agenda
1. Objectives2 Business Process Management2. Business Process Management 3. The new driving license to implement SAP Solutions
New Skills and Mindset New ASAP Methodology and Governance FrameworkImplementation Technologies (Business to Model and Modeling to Execution))Pre-package process based implementation contentEnablement (Trainings, Communities etc.)
4 Ho to get started4. How to get started
© SAP 2011
The new driving license to implement SAP solutions based on best practice, own practice and best insight
SKILLS & MINDSETProcess Orchestration by leveraging
process based pre-built assets
METHODOLOGY & ASAP 7 provides a
proven, comprehensive, repeatable and rich i l i h d l liGOVENANCE
IMPLEMENTATION
implementation methodology to streamline projects including governance frameworks
Solution Manager, BPM Technology (Business to Model and Modeling to
PROCESS BASED IMPLEMENTATION
TOOLS execution)
Content Packages: Business Add-ons to ASAP, Business Process Library, Rapid Deployment
TRAINING
IMPLEMENTATION CONTENT
ASAP, Business Process Library, Rapid Deployment Solution and Content Component: Solution Manager content, Best Practice….
Educatio:ASA380, TBPM10, TBPM20, SOA200, EA100, VD100, OCM100, TEC001...Associate and Professional Certifications: ProjectTRAINING M100, TEC001...Associate and Professional Certifications: Project Management, BPX, EA, TEC....
COMMUNITY http://www.sdn.sap.com/irj/sdnhttp://www sdn sap com/irj/bpx
SAP Modelling HandbookExternal BPM Webinars
AND ENABLEMENT
http://www.sdn.sap.com/irj/bpxhttp://ecohub.sdn.sap.com/http://www.sdn.sap.com/irj/uac
http://www.sdn.sap.com/irj/bpx/starterkitforbpmhttp://www.sdn.sap.com/irj/sdn/soa-kit
© SAP 2011
Who need the new driving license Persons Across the Enterprise
BusinessBusinessBusiness Business
M
Project Managers
Business Expert
Business
User Manager
AnalystBusiness ProcessExpert (BPX)
ITProcess Architect
InformationArchitect
ApplicationArchitectArchitect Architect
Ad i i t t
ApplicationConsultant
ServicesDeveloper
D lAdministrator Developer
© SAP 2011
Welcome to the exciting and interesting real world BPM in an SAP Environment – The new driving license
Applying Real-World BPM in an SAP EnvironmentApplying Real-World BPM in an SAP Environment
Learn what BPM is and how to get started within and SAP contextBenefit from a comprehensive compilation of use-casesBenefit from a comprehensive compilation of use-casesfrom early adoptersDiscover SAP technology, methodology, performancemetrics and governance
Managing your business processes wisely is key to stay ahead of your competitors! This book is your guide to implementing Business Process Management in all itsimplementing Business Process Management in all its aspects in your SAPcentric business and IT: It explains how BPM and standard software work together, how to prepare your company for the project, and how to put technology governance and the philosophy behind it in
www sappress com
technology, governance, and the philosophy behind it in action. Extensive use cases from well known SAP customers including technical and process details make this book a true real-world experience!
www.sappress.comAvailable in January 2011
© SAP 2011
The new driving license to implement SAP solutions based on best practice, own practice and best insight
SKILLS & MINDSETProcess Orchestration by leveraging
process based pre-built assets
METHODOLOGY & ASAP 7 provides a proven, comprehensive,
repeatable and rich implementation h d l li j i l diGOVENANCE
IMPLEMENTATION
methodology to streamline projects including governance frameworks
Solution Manager, BPM Technology (Business to Model and Modeling to
PROCESS BASED IMPLEMENTATION
TOOLS execution)
Content Packages: Business Add-ons to ASAP, Business Process Library, Rapid Deployment
TRAINING
IMPLEMENTATION CONTENT
ASAP, Business Process Library, Rapid Deployment Solution and Content Component: Solution Manager content, Best Practice….
Educatio:ASA380, TBPM10, TBPM20, SOA200, EA100, VD100, OCM100, TEC001...Associate and Professional Certifications:TRAINING OCM100, TEC001...Associate and Professional Certifications: Project Management, BPX, EA, TEC....
COMMUNITY http://www.sdn.sap.com/irj/sdnhttp://www sdn sap com/irj/bpx
SAP Modelling HandbookExternal BPM Webinars
AND ENABLEMENT
http://www.sdn.sap.com/irj/bpxhttp://ecohub.sdn.sap.com/http://www.sdn.sap.com/irj/uac
http://www.sdn.sap.com/irj/bpx/starterkitforbpmhttp://www.sdn.sap.com/irj/sdn/soa-kit
© SAP 2011
The new ASAP Methodology support the 4 lifecycleASAP Methodology including BPM Technology – BPM, AML, SOA and Value perspective
Process Lifecycle Application Lifecycle Project Lifecycle Value Lifecycle
• BPM Method• BPM Technology• Business Model
y
• IT Implementation Method
• Solution Manager
• PMI/ Prince 2• PM Tools• Project Monitoring
• Value Method• Value Discovery• Value Realization
To Be
• Process Model• Performance
Management• ....
g• Performance
Monitoring• ...
Project Monitoring• ....
Value Realization• Value Optimization• ...
BeDesign
Process OwnerProcess ArchitectBusiness Architect
CIOEnterprise Architect
Application Consultant
Project ManagerProgram/Portfolio
Manager
Business Unit OwnerBusiness ArchitectBusiness Analyst
Process Management
Performance Management
Val e Management
Process/Performance Gov. IT Gov. Project/Program Gov. Business Governance
Value Management
© SAP 2011
New ASAP Significantly Improves Quality of Content Over Entire Delivery Lifecycle ASAP Methodology including BPM Technology – BPM, SOA and Value perspectiveS et odo ogy c ud g ec o ogy , SO a d a ue pe spect e
Delivery Runy
RunProjectPreparation Blueprint Realization Final
PreparationGo-LiveSupport
New ASAP extends coverage to the entire value chain
Embedding Value Management, SOA, BPM, …
Significantly streamlined traditional ASAP
Significantly revised content for areas like Blueprint, Testing, OCM, etc.Significantly revised content for areas like Blueprint, Testing, OCM, etc.
© SAP 2011
The new ASAP 7 Methodology/ Governance framework
BPM Strategy and Governance (Add-on to ASAP)
SOA Strategy and Governance (Add-on to ASAP)to ASAP) to ASAP)
Agile(Add-on to
P S i ( Add ASAP I l t tiamew
ork ASAP)
Process Scanning ( Add-to ASAP)
ASAP Implementation Roadmap
erna
nce
Fr SAP Enterprise Architecture Framework for SOA (Add-on
S )
AS-IS Analyze (Add-on to ASAP)
Gov
e to ASAP)
Methodology
Value Management Office (Add-onProgram Management Office Value Management Office (Add on to ASAP)
Program Management Office (Add-on to ASAP)
© SAP 2011
The Business Add-ons to ASAP concept3 Categories
Business Add-Ons to ASAP The Business Add-ons to ASAP provide proven implementation content for implementation of various industry solutions, solutions packages, and other related areas such as Agile Methodology, BPM, SOA, VM and EA Governance and Strategy frameworks, etc.
Small BPM/SOAImplementation Packages
Add-ons to ASAP
Implementation Contentindustry and cross industry
Add-ons to ASAP
Methodology, Governance and implementation technology
Add-ons to ASAP
BI Architecture DesignBI Reporting Design DeploymentPoint of SalesDuet
Social Media (Twitter Customer Service,and Marketing Campaign)Workflows on BlackBerry or iPhoneSupply Network Planning
BPM Strategy and GovernanceSOA Strategy and GovernanceSAP EA Framework for SOAProcess Scanning Methodology Duet
Promotion ManagementBulk Transportation Oil & GASHR: Performance Managementetc.
Supply Network Planning(Master Data Cockpit)Sales on BlackBerry or iPhoneOneTouch SOA@Banking Toolboxetc
Process Scanning MethodologyAS-IS Analyze MethodologyAgile MethodologySAP Enterprise Modeling Applications
by IDS Scheeretc.e c
© SAP 2011
The Business Add-ons to ASAP conceptCategory 1: Methodology, Governance and Implementation Technology ContentContent
Methodology, Governance et odo ogy, Go e a ceand Implementation Technology
Add-ons to ASAP
BPM Strategy and GovernanceBPM Strategy and GovernanceSOA Strategy and GovernanceSAP EA Framework for SOAProcess Scanning MethodologyAS-IS Analyze MethodologyAgile Methodology
Business Add-ons to ASAP delivering Methodology, Governance and Implementation T h l i l d f ll i t tAgile Methodology
SAP Enterprise Modeling Applications by IDS Scheer
etc.
Technology can include following content:
1. Methodology and Governance (roadmaps, accelerators, handbooks, frameworks examples etc.)
2. Enablement content (education, literature, white papers, service offerings, starter kits etc.)
© SAP 2011
Business Process Excellence with SAP and IDS Scheer
SAP Enterprise Modeling applications by IDS Scheer complement the Business Process Management capabilities of SAP NetWeaver
Model to ExecutionBusiness to Model
Business Process Management capabilities of SAP NetWeaver
SAP Enterprise Modeling applications by IDS
Scheer
SAP NetWeaverBusiness Process
Management
SOA Design
Process ProcessP
SOA DesignGovernance
Process Server
ProcessComposer
ProcessDesk
ProcessDesk
© SAP 2011
Enterprise Modeling From Conceptual Planning to Technical Blueprints
Business Add-ons to ASAP can be view and downloaded from the EcoHub and SAP Service Marketplace
© SAP 2011
DemoDEMO 1ASAP 7 Core from a BPM, SOA and Value perspective
Business add-ons to ASAP delivery content for SAP Enterprise Modeling Applications by IDS Scheer
http://www.sdn.sap.com/irj/bpx/starterkitforbpm?rid=/media/uuid/90bdab3f-a940-2d10-75b8-9e4b7992dbe7&overridelayout=true
SAP´s Modeling Handbook – Modeling Standards
© SAP 2011
Business Process Monitoring Best Practice and Own Practices
Agenda
1. Objectives2 Business Process Management2. Business Process Management 3. The new driving license to implement SAP Solutions
New Skills and Mindset New ASAP Methodology and Governance FrameworkImplementation Technologies (Business to Model and Modeling to Execution))Pre-package process based implementation contentEnablement (Trainings, Communities etc.)
4 Ho do e get started4. How do we get started
© SAP 2011
Customer waits 2 years before actually driving it ……and it was ok to require a Ph.D. in driving to do so
Customer waits a few weeks before driving it and no need for additional license
Engineer required to have a Ph.D. in assembling…... it was ok to collect parts from different factories
Engineer follows simple instructions and all the parts are ready for assembly
… the delivery is in pieces and its assembly would cost up to $175,000.
… the delivery is in pre-built packages and its assembly will cost up to $25,000.
© SAP 2011
If enterprise software was a $25,000 car … If enterprise software was a $25,000 car …© SAP 2011
Business Process Library – Central Access to SAP Services Business Process Know-How
Key Facts
Business Process Library Content is stored in the CPI portal
Repository of reference content for industry and cross industry processes
Key Facts
Business Process Library y pCovers business and end-to-end process descriptions as well as process expert content
Business Process Library
Process Catalog
Process Map/Flow
Solution Mapping
PPIs/ Bench-marks
Value Levers
Best Practices
(PPIs2, KPIs, benchmarks etc.)Initial content available to be expanded significantlyI t t bl f iImportant enabler for as-is analysis, to-be process design, solution transformation and process-based
Industries
Cross Industriesand process based implementation projects
2PPI: process performance indicator
The Business Process Library allows to demonstrate true industry and process thought leadership to customers.
© SAP 2011
Business Process Content Framework -Upholding the BPM Methodology*g gy
Business Process Library/BPL
© SAP 2011
From collecting High Value Business Processes to Build High Value Implementation Content
Collect High Value Processes Build High Value Processes in ASAP Business Add-on
Add-on DefinitionCollect Enrich Deploy Business Add-on Build Delivery
Customers are identified and the collection process are
The content are enrich according to the BPL
The Business Processes are captured into the Business
P LibSelected Business
Processes are defined as
Implementation content are map to the Business
P i f thThe ASAP Business Add-ons are p
initiatedg
governance framework Process Library Processes are defined as ASAP Business Add-ons
Processes coming from the BPL and the ASAP Business
Add-on are build
delivered via SAP Service Marketplace, SDN/BPX
Community, Solution Manager, Roadmap Composer
and SAP Enterprise Modelingby IDS Scheer
Example: Practice Consumer Products
Customer
Deutsche BankEckes-Granini
Mars
Order-To-Cash, Logistics
Logistics
Business Process
Order To CashMars
Kraft
Arla Food
Electrolux
Johnson & Johnson
Logistics
Order-To-Cash
Sales & Marketing
Order-To-Cash
Purchasing
Order-To-Cash Consumer Products
Content Owner: BU (BTC, Practices, Hubs…..)
© SAP 2011
The Business Add-ons to ASAP concept3 Categories
Business Add-Ons to ASAP The Business Add-ons to ASAP provide proven implementation content for implementation of various industry solutions, solutions packages, and other related areas such as Agile Methodology, BPM, SOA, VM and EA Governance and Strategy frameworks, etc.
Small BPM/SOAImplementation Packages
Add-ons to ASAP
Implementation Contentindustry and cross industry
Add-ons to ASAP
Methodology, Governance and implementation technology
Add-ons to ASAP
BI Architecture DesignBI Reporting Design DeploymentPoint of SalesDuet
Social Media (Twitter Customer Service,and Marketing Campaign)Workflows on BlackBerry or iPhoneSupply Network Planning
BPM Strategy and GovernanceSOA Strategy and GovernanceSAP EA Framework for SOAProcess Scanning Methodology Duet
Promotion ManagementBulk Transportation Oil & GASHR: Performance Managementetc.
Supply Network Planning(Master Data Cockpit)Sales on BlackBerry or iPhoneOneTouch SOA@Banking Toolboxetc
Process Scanning MethodologyAS-IS Analyze MethodologyAgile MethodologySAP Enterprise Modeling Applications
by IDS Scheeretc.e c
© SAP 2011
The Business Add-ons to ASAP conceptCategory 2: Implementation Content industry and cross industry
Implementation Contentindustry and cross industry
Add-ons to ASAP
BI Architecture DesignBI Reporting Design DeploymentPoint of SalesDuetPromotion Management
Business add-on to ASAP delivering 3 I l t ti C t tPromotion Management
Bulk Transportation Oil & GASHR Performance Managementetc.
industry and cross industry implementation content can include:
1. Flavour methodology (Project scope statement, configuration
3. Implementation Content (Solution descriptions, link to IMG Objects, Transactions, SOA services, Test cases etc.)
p , gguide etc.)
2. Business Content (Business Process structure, Process descriptions Value Drivers KPIs/
4. Enablement content (education, literature, white papers, service offerings, starter kits etc.)
descriptions, Value Drivers, KPIs/ PPIs)
© SAP 2011© SAP 2011
The new driving license to implement SAP solutions based on best practice, own practice and best insight
SKILLS & MINDSETProcess Orchestration by leveraging
process based pre-built assets
METHODOLOGY & ASAP 7 provides a
proven, comprehensive, repeatable and rich i l i h d l liGOVENANCE
IMPLEMENTATION
implementation methodology to streamline projects including governance frameworks
Solution Manager, BPM Technology (Business to Model and Modeling to
PROCESS BASED IMPLEMENTATION
TOOLS execution)
Content Packages: Business Add-ons to ASAP, Business Process Library, Rapid Deployment
TRAINING
IMPLEMENTATION CONTENT
ASAP, Business Process Library, Rapid Deployment Solution and Content Component: Solution Manager content, Best Practice….
Educatio:ASA380, TBPM10, TBPM20, SOA200, EA100, VD100, OCM100, TEC001...Associate and Professional Certifications:TRAINING OCM100, TEC001...Associate and Professional Certifications: Project Management, BPX, EA, TEC....
COMMUNITY http://www.sdn.sap.com/irj/sdnhttp://www sdn sap com/irj/bpx
SAP Modelling HandbookExternal BPM Webinars
AND ENABLEMENT
http://www.sdn.sap.com/irj/bpxhttp://ecohub.sdn.sap.com/http://www.sdn.sap.com/irj/uac
http://www.sdn.sap.com/irj/bpx/starterkitforbpmhttp://www.sdn.sap.com/irj/sdn/soa-kit
© SAP 2011
BTS Global Competency Grid: Where is BPM Community?y
Service IndustriesMedia / TelcoProf. Services Process CompetenceBilling
Public Services
Strategic
Operatio
Respons
Superior
High Per
Financia
Best P
eo
Utilities
Higher Education & Research Public Sector
DefenseHealthcare Life Science
Product
Manufact.
Trading Industries
c IT
onal Excellenc
sive Supply N
r Custom
er V
rforming A
sse
al Excellence
ople and TaleAutomotive
Retail Wholesale Travel & Transportation
IM&C
and Service
ompe
tenc
e
Manufact.Discrete Industries
Manufact. Process Industries
ce
Netw
orks
Value
ets
ent
ITS
Engineering, Constr. & Operations
Chemicals Oil & GasMill Products & Mining
High TechLeadership
inMS
ndus
try
Co
Financial Services
T Architecture Strategic IT M
gmg
Banking Insurance
ncl. Business Pr
Mgm
t (Cross-Top
Sustainability
In
Transformation Business Process Organizational Change
Consumer Industries
mt
Consumer Products
rocesspic)
Program
Product Delivered as a Service
© SAP 2011
Transformation Management
Business Process Management Value ManagementOrganizational Change
ManagementProgram
Management
© SAP 2011
Value University : ASA380 for BPM
BPX Associate E-Learnings (covers all aspects of ASAP 7 Methodology for BPM; BPM 300 (Governance) & BPM 130 ( ARIS Training),
d E t i SOA F d t l f SAP BTS C lt t )and Enterprise SOA Fundamentals, for SAP BTS Consultants).
To attend the E-Learnings & take BPX Associate Certification please go to the Value University page.
The curriculum are also offered as classroom and virtual trainings.
© SAP 2011© SAP 2011
BPX CertificationsTrainings are bookable through the Learning Center
Course: TACERT
TBPM10 Business Process Management TBPM20 Business Process Management Level II
© SAP 2011
C_BPX_70- Application Associate Business Process Expert P_BPX_70- Application Professional Business Process Expert
© SAP 2011
BPM Topics – BTS Portal landing page
© SAP 2011© SAP 2011
SOA KIT, an Add-on to ASAPhttp://www.sdn.sap.com/irj/sdn/soa-kit
© SAP 2011© SAP 2011
BPM Starter Kit, an Add-on to ASAPhttp://www.sdn.sap.com/irj/bpx/starterkitforbpm
© SAP 2011© SAP 2011
To get more information about the “Real World BPM in an SAP Environment” please participate in the BPM Webinar Series
© SAP 2011© SAP 2011
Agenda
1. Objectives2 Business Process Management2. Business Process Management 3. The new driving license to implement SAP Solutions
New Skills and Mindset New ASAP Methodology and Governance FrameworkImplementation Technologies (Business to Model and Modeling to Execution))Pre-package process based implementation contentEnablement (Trainings, Communities etc.)
4 Ho to get started4. How to get started
© SAP 2011
How to get Started
View the reading sample “Real-World BPM in an SAP Environment”View the reading sample Real-World BPM in an SAP Environment
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/22620
© SAP 2011
How to get Started
For more information on topics discussed in this lesson see the following references:For more information on topics discussed in this lesson, see the following references:
BPX Associate Education:
Value University page
Info on BPX CertificationInfo on BPX Certification
Visit the communities:BTS BPM Portal Pagehttp://www.sdn.sap.com/irj/sdnhttp://www.sdn.sap.com/irj/bpxhttp://ecohub.sdn.sap.com/http://www.sdn.sap.com/irj/uacSSAP Modelling HandbookExternal BPM Webinarshttp://www.sdn.sap.com/irj/bpx/starterkitforbpmhttp://www.sdn.sap.com/irj/sdn/soa-kit
BTS Contact for BPM topic:Thomas Gonser (Community lead)Youngsun Kwon (Topic expert, Training development)g ( p p g p )
© SAP 2011
Lesson Summary
You should now be able toYou should now be able to
Describe what BPM is including the evolution of Process Management
Explain why we need a new implementation approachExplain why we need a new implementation approach
Summarize the component of the new driving license to implement SAP
Solutions
Explain the benefit of applying the new ASAP framework which both includes
methodology and business add-ons to ASAP
Explain the benefit of using pre-package process based implementation
content
Summarize the new skills and mindset which is required
Understand relevant trainings available for BPM
Outline the different BPM Communities
Navigate related information in the BTS Portal© SAP 2011
Thank you!Thank you!
Ann RosenbergGlobal Business Process Management Lead SAP Global PMOSAP Field Servicesmailto:ann rosenberg@sap com
Anita DawanchyaBusiness Transformation ConsultantSAP Business Transformation ServicesSAP Field ServicesE anita dawanchya@sap commailto:[email protected] E [email protected]
© SAP 2009 / Page 54
Quiz Time!
Click on the link to start the quiz…http://service sap com/~sapidb/011000358700000980362010Ehttp://service.sap.com/~sapidb/011000358700000980362010E
All BTS team members are required to take & pass the quiz.The quiz focuses on content covered in this e-learning.
© SAP 2011