Download - IT Infrastructure Manager ss

MuhammadShakeelSiddiqui(ITInfrastructureManager) +971507636081|[email protected]|http://ae.linkedin.com/in/shakeeelSynopsis• Over12years’experienceininformationsystem,systemsengineering,projectmanagement,technologyevaluation,networkadministration,

implementationandtrainingtoenduser.Hardwareinfrastructureproposals,planningandprocurement.Networkdesigning,installationandtechnicalskillstoimproveindividual,teamandorganizationalperformance.

• IhavedoneMCSE,MCSA,MCITP,MCTSandITILV3Certifications.• HandlemultipleimplementationofmanaginginfrastructuresandentireWAN/LANandhaveworkedonconsolidationofservers.• An innovative teamplayer possessing excellent interpersonal, communication, teammotivating, peoplemanagement skills combinedwith

analyticalmind-setandproblemsolvingabilities.• ThoroughunderstandingofITsolutions,lawfirm,travel,tourism,hospitality,finance,foods,retail,superstoresandhealthcareindustries.• Goodexperienceindisasterrecoveryplans,businesscontinuityplans,businessimpactanalysisdocumentationandimplementation.• Expertiseinnetworkinfrastructuredesign,security,virtualizations,testingandimplementationofvariousclientservers,n-tiertechnologies.• Strongobjectsystemsandnetworkdevelopmentbackgroundwithextensiveexperienceofleadinglargescaleofnetworkprojects.• Excellentattitude,communicationandinterpersonalskills. AreaofExpertise• ITStrategy&ITPolicies •ITProjectsManagement •BES/BISManagement• Budgeting&ExpensesPlanning •DataCenterManagement •CRMManagement • Vendor&ContractManagement •Storage&BackupManagement •MAC&LinuxAdministration• SystemsIntegration •ITServiceDeskManagement •DNS,Web,MailServicesSupport• DRSolutions •SecurityAppliances •Migration • Virtualization •Clustering •WAN,VPN&FirewallManagement

WorkExperience ITInfrastructureManager Fichte&CoLegal October2012|Present|Dubai.UAERolePurpose: • Responsible for installing,maintaining, troubleshootingand tuningcentral computingsystems/data center infrastructure,providing reliable

andsecurecomputerservicestoallusers.• Additionallyresponsibleforensuringproperimplementationofsystemssecurityandcontrols inlinewiththeproceduresforbestresources

utilization.InfrastructureManagement:• DevelopsInfrastructurecapacityplanstosupportcorporatebusinessandtechnicalapplications,incollaborationofrespectiveITDivisionstaff.• Providescontinuousadministrationandsupportof IT infrastructure&operations landscape,comprisedofservers,storage,backup,remote

administration,internet/intranetapplications,etc.• Ensuresystemsavailability,integrity,reliabilityandoptimumusabilitybyminimizingriskfactorsandsafeguardITinfrastructureinvestments.• Implementsandprovidessupportofofficecollaborationapplicationssuchascorporatee-mailandmessagingsystem,fax,videoconferencing

etc.InformationSystems,Security&AccessControlSolutions:• Plan, tests,evaluatesandcarriesout testing / installation/upgradeofoperatingsystems,applicationpackages,andsecuritymanagement

toolsforsystemsandensurethattheimplementationisexecutedaccordingtoanagreedplanandtimescale.• Implements, inconsultationwithuserdepartments, logicalaccesscontrolssecurity tothevarioussystemsbyensuringthatusergetaccess

onlytothosefunctions/datarequiredfortheiroperations,inconsultationwithuserdepartments.• Supervises and controls the provision of technical support to all users in diagnosing faultsmalfunctions of any of the different operating

systems,subsystemsandsystemsinfrastructureanddeterminesappropriatecorrectiveactions.• Participates in the implementation and testing of the contingency and disaster recovery plans to ensure continuous availability of the IT

systems.• Developscheck-point,backupandrecoveryprocedures forusebyoperationstaff,andapplicationdevelopment teams.Co-ordinatesmajor

recoveryoperationwithusersandotherITstaffasappropriate.Policies,Systems,Processes&Procedures:

• Directthedevelopmentandestablishmentofappropriatepolicies,procedures,standards,methodsandqualitycontrolforIToperationsandperformance.

• Developsproceduresrequiredtocarryouttheinstallation/upgradeandkeepsthemuptodate.• Worksindependently,guidedbythebroadpolicies&objectives,andmakesdecisionsofmagnituderesponsibility.• Performs tasks/duties in compliance with Company policy, strategy and professional standards and in co-ordination with all concerned

personnel.• Followallrelevantoperationalproceduresandinstructionssothatworkiscarriedoutinacontrolledandconsistentmanner.SystemSupport:• ProvidestechnicalsupportwithintheITDivision,includingduringthesolutiondesignprocessofapplicationsystemsinanalyzingtheimpactof

newrecommendedpackages,applications,etc.regardingsystemandnetworkdesignandperformance.• Monitorssystemsperformancetoidentifyandrectifysystemsbottlenecksandmalfunctions.• Monitorsandtroubleshootsystemshardwareandsoftwareproblemsandensuretheirpromptandsatisfactoryresolution.Budgets&CostControl:• Coordinates the preparation of the department's budget and business Plan and ensures effective control and implementation. Includes

monitoring expenditure against budget through review of monthly expenditure reports and follows up with subordinates to prepareappropriatejustificationsforsignificantbudgetvariances.

SupervisionofSubordinates:• Guide, direct, coach, train, develop and motivate team leaders and department personnel (including developers) to work to their best

potentialanddisplayahighdegreeofcustomerorientation.• Providesworkdirectiontocontractedsystemsengineers,supplier'ssystemsengineers,andotherconsultantsengageintheinstallationsand

supportofsoftware/hardware.ContinuousImprovement:• Stimulatesubordinatesandcontributetotheidentificationofopportunitiesforcontinuousimprovementofinformationtechnologydivision’s

systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction andproductivityimprovement.

• Numberandqualityofimprovementsarelinewithcorporateexpectationsandimplemented.Safety,Health&Environment:• EnsurethatInformationTechnologyunitcomplieswithallrelevantsafety,qualityandenvironmentalmanagementpolicies,proceduresand

controls across all operations and support functionandall projects, toguaranteeemployee safety, legislative compliance,deliveryofhighqualityproducts/serviceandaresponsibleenvironmentalattitude.

• CompliancewithsetHSEstandards.VendorManagement:• Workwithvendorsandconsultantstocoordinatetheweb/portalsystemsrequirementsincludingthequalityofdeliverables,projecttimelines

andcoststoensurethatthesystemsaredeliveredandimplementedinaccordancewiththecontractsandusers’specifications.• Frequent contact with vendors, suppliers, software solutions providers especially Microsoft, ETISALAT, peers in other IT departments to

resolveproblemsandexchangeinformation.Reporting:• Provide regular reportson the relevantactivitiesof theapplicationmaintenance toensure theavailabilityof keydataand information for

effectivedecisionmakingprocessbythemanagement.ITManager LivingroomCommunication August2010|October2012|Dubai.UAE• Disasterrecoveryplanning,businesscontinuityplanning(BCP),documentationandinfrastructureimplementationforthecustomers.• Consultancyprovidestotheusersforthecurrentandnewnetworkinfrastructure,implementationandadministrationofMACsystems.• Projectmanagement for the companies. Focusing on the standards and technologies for enabling systems performance qualities, such as

availability,scalability,recoverability,etc.alsoworkingcloselywiththeteamstosupport,suggestandtroubleshoottheirIssues.• Motivatedteams,applyingresources,budgetplanning.• RFQ&RFPdocumentation.• RnD work on the new products. Network infrastructure documentation, client/server connectivity, application connectivity, databases

transaction and dependencies.Messaging server optimization, increasing performance scenarios, spam & security control tool intro. Riskanalysis,aggressiveapproach24/7workingcapability&trytogive99.99%efforttothecompanyonanystage.

• Manages and provides hardware and softwaremaintenance, training and consultation, and recommendations about future planning anddevelopmentofresources.

• Plan,organize,direct,controlandevaluatetheoperationsofinformationsystemsandelectronicdataprocessing.• Developandimplementpoliciesandproceduresforelectronicdataprocessingandcomputersystemsoperationsanddevelopment.• Manage the system requirements, specifications, costs and timelines Hire andmanage information systems personnel and contractors to

design,develop,implement,operateandadministercomputerandtelecommunicationssoftware,networksandinformationsystems.• ControlthecomputersystemsbudgetsandexpendituresTrainstaffaboutpotentialusesofexistingandnewtechnology.

• Hardwarefirewall&routersadministration,management,security,spamcontrolling(sonicwall).• Maintaincurrentandaccurateinventoryoftechnologyhardware,softwareandresources• Monitorandmaintaintechnologytoensuremaximumaccess.• ManagingandadministrationofSymantecbackupexec/Acronis.

Sr.Engineer,IT WhiteHatsLLC October2008|June2010|Dubai.UAE• Activedirectoryadministrationandmanagementwithcompanypolicies(windows2003and2008server).• AdministrateandmanagingparentchilddomainbetweenUK,DubaiandJeddah.• MACnetworkadministrationandmanagementwithMicrosoftnetwork.• Designedforfuturenetworkandtheirtechnicalreview.• StructurecablingforLAN,PABX&CCTV.• Focusingonthestandardsandtechnologiesforenablingsystemsperformancequalities,suchasavailability,scalability,recoverability,etc.also

workingcloselywithdevelopmentteamstosuggestandtroubleshoottheirissues.• Superviseevents,exhibitionsandallprojects.• Documentationofsystemandnetworkinfrastructure.Determineappropriatelevelsofsecuritycontrolsandsystemmonitoring.• Hardwarefirewalladministrationmanagement&security(SonicWALL,Netgear,D-LinkandNetasq).• Identifiesconfigurationandmaintainingdetailsforusers/servicesneeds,suchasinternetserviceprovision,networkswitching,networksize,

backup,desktop/laptopsstandards.NetworkAdministrator K.SSulimanjiEsmailji&Sons August2003|September2008|Karachi.• Implementedplans,controls,procedures,etc.thatensurethestabilityoftheproductionapplicationsaccordingtoservicelevelsagreedupon

withcustomer.• Activedirectoryadministrationandmanagement(windows2003server).• Administrateandmanagingparentchilddomainbetweenheadofficesandstores.• AdministrateandmanagingPOSandweighingscales.• Makesdailybackupchecksandupdatesonserversandpos.• MonitoringandreviewingtheLAN/WANandPOSsyncstatus.• Actsasfirstpointofcontacttoescalatethroughhelpdesk/servicedesk.• Ensurewebsiteandemailsserverisfunctionallyproperly.• Technicalsupporton(windows2000pro,XP,VistaandLinuxplatforms).• Jobsmanagement(MicrosoftexchangeandMicrosoftISAserver2000,2004).• Ensurewebsiteandemailsserverisfunctionallyproperly.• AdministrateandmanagingIPbasecamerasandDVR.• Administrateandmanagingbiometricattendancesystem.• ImplementandmanageVPNbetweenheadofficeandallstores.Projects&Consulting• LevantCapital,ServerDeploymentDubai,U.A.E

Install&configureMicrosoftwindows2008SBSserverpremiumedition.AD,GPO,folderredirection,diskquota,set.Deploy"ESETenterpriseendpointsolution".Install&configure"Axisnetworkdocumentserver".Configureserverbackupontapedrive.Networkdocumentation.

• TMKMiddleEastFZE,SBS2008ServerDeployment,BIS/ExchangeServerIntegrationDAFZADubai,UAE Install&configurewindows2008SBSserver&BIS,sothatTMK-MEusersarenotonlylimitedtosend/receiveemailsfromtheirworkstationsbuttheycanalsousetheirsmartdevices&outlookwebaccessfeature.ConfigureSonicWALLNSA2400withViewPointreportingsoftwareanduserability toaccesscompany’s file securely fromremote locations.Workedwith“TMKRussia”headoffice IT teamtodeploy“Checkpointedge firewall” for site to siteVPNconnectivity inorder to runTMKCRM&other company customizedapplication.Configure serverbackupontapedrive/IOMEGAnetworkaccessstoragedevicewiththehelpofSymantecbackupexec&novabackupsoftware.

• ACOSystemsFZE,DeploymentofSonicWallCDP&NSA240/TZ210JAFZA Dubai, U.A.ESetup&configureSonicWALLNSA240/TZ210forsitetositeconnectivitybetweenDubaioffice(locatedatJAFZA)&Germanyheadoffice.Install&configureSonicWALLCDP(continuousdataprotectiondevice)fordesktop/laptops&server’sdatabackup.

• DUBAIInternationalPoetryFestivalDubai,U.A.ESetup&manageITinfrastructurefor"Dubaiinternationalpoetryfestival"atMadinatJumeriah-Dubai.

Education• MastersofScienceinInformationTechnology fromPrestonUniversity–Pakistan(2004-2005)• BachelorofInformationTechnology fromAl-KhairUniversity–Pakistan(2001-2003)

CertificationsandTraining:• MCSE-MicrosoftCertifiedSolutionExpert • MCITP–MicrosoftCertifiedITProfessional• MCSA–MicrosoftCertifiedSolutionsAssociate • MCTS-MicrosoftCertifiedTechnologySpecialist• ITILv3Foundation • CCNA,CEH,Linux,VMWare,Firewall• SharePoint2013,MSSQL • SabreTravelInformationNetwork• OneyearDiplomainInformationTechnology • CounterServiceforAirlineandTravelAgency

PersonalDetailsName: MuhammadShakeelSiddiquiDateofBirth: April18th1980Familystatus: 1spouse+3kidsVisaStatus: EmploymentDivinglicense: UAE-PakistanNoticeperiod: 2to4weeksLanguagesknown: English(fluent),Urdu(fluent),Arabic(WorkingKnowledge)

Contactdetails:+971507636081|+971509648550 [email protected]://ae.linkedin.com/in/shakeeelReferences:• SyedShoaibAhmed •AdnanKhanMughal •SmitaNagdevGeneralManager Sr.SystemsEngineer ManagerHumanRecourses GulfTradingFZE AlHosnGas [email protected] [email protected] [email protected]+971508625757 +971503512652 +971501971070