Many of our customers come up with good ideas.
In IR Parts Supply many of our best ideas are developed in cooperation with our
customers. It is from all of you we get feedback which we use to
optimise our product range, EasyParts and a wide range of
other services and internal processes.
Thus, share with us if you have a good idea, that can improve
our offerings.
All ideas we receive are rewarded with a SABROE® key ring.
Among these we will draw a winner for a handy SABROE®
bluetooth loudspeaker.
Send your idea to email: [email protected]
Deadline: Friday, 22 December 2019.
IR Parts Supply are now stocking a
selection of couplings for SAB 193, 233
and 283, which represent the majority of
the couplings in the installations today.
Our target is to continuously improving
the lead times and, as a result, minimize
the down time for the end-user.
If you see a need for having additional
couplings stocked, please feel free to
contact IR Parts Supply for further
investigation.
Please use email: [email protected]
Additional information from SABROE Factory:
TI 2019-08 Improvement of couplings for SAB 193, 233 and 283 screws
IR PARTS NEWS
Stocked Couplings for SAB 193, 233 and 283
Couplings
IR PARTS SUPPLY EUROPE www.sabroe.com/en/parts
easyparts.johnsoncontrols.com
14 November 2019
Part Number Description
1524.1049 Ø80/2.251"
1524.1044 Ø80/2.501" short
1524.1056 Ø80/2.501" fleksibel
1524.1066 Ø65/2.2501" fleksibel
1524.1067 Ø70/2.501" fleksibel
1524.1069 65mm/2,251in Flexible BPU 38
1524.1043 70mm/2,251in Flexible BPU 38
1524.1071 65mm/2,501in Flexible BPU 38
1524.1074 80mm/3,251in Short BPU 47
1524.1075 80mm/3,251in Flexible BPU 47
Share your good ideas with us
Customers
IR PARTS NEWS
Transport claims procedure
In case of a damaged or missing shipment, transport claims must be reported to IR Parts
Supply (JCI Parts Centre) according to below deadlines:
Shipping
IR PARTS SUPPLY EUROPE www.sabroe.com/en/parts
easyparts.johnsoncontrols.com
14 November 2019
Please note!
Make sure to keep the packaging from the damaged shipments as the courier
companies often wish to inspect the packaging before reimbursing us for the freight
costs.
Make sure to document the damages by taking pictures of the packaging materials
and the items inside.
Coverage when not covered by a transport insurance:
((SDR x Net weight) x SDR currency) + Freight = Demand
We follow the SDR currency from the National bank of Denmark based on the date we
receive the claim – www.nationalbanken.dk/da/statistik/valutakurs/.
For shipments sent by sea or air freight, we are able to buy additional transport insurance.
Please inform us when placing the order or when the shipping instruction has been provided,
if you wish the additional transport insurance for your order.
Cost of insurance = 1% of the invoice amount (minimum € 23)
Coverage is the invoice amount (TNT covers up to € 23.000)
Example: Lost goods at value € 5.000 = claim amount € 5.000
For questions, please contact Shipping on email:
Visible damage Non visible damage Lost goods
DHL Express & Economy Upon delivery Within 7 working days Within 30 days, incl. Saturday
TNT Express & Economy Upon delivery Within 7 working days Within 21 days
UPS Express & Standard Within 15 days Within 15 days Within 60 days
Geodis – Air freight Upon delivery Within 14 working days Within 21 days
Geodis – Road service Upon delivery Within 7 working days Within 21 days
Geodis – Sea freight Upon delivery Within 3 working days Within 60 days
Type of freight Road Air Sea Courier Express Courier Economy
SDR 8,33 SDR 19 SDR 667 SDR pr. cll / 2 SDR pr kg
19 SDR 8,33 SDR
Meet your contact persons in Customer Support The following four dedicated employees are your daily contact persons in Customer Support. Always ready to handle your orders and support you with order related issues. Email: [email protected]
IR PARTS NEWS
Contacts
IR PARTS SUPPLY EUROPE www.sabroe.com/en/parts
easyparts.johnsoncontrols.com
14 November 2019
Thuy (pronounced Twee) Tran Ankjærø
More than 10 years of experience in the position as sales coordinator. Title: Sales coordinator By JCI since: 2019 Languages: Danish, English and French Tel: +45 2550 7904
Main contact: Belgium, Brazil, Estonia, France, Hungary, Israel, Italy, Lithuania, Luxembourg, Mexico, the Netherlands, Portugal, Spain, Ukraine, USA
Lars H. Grimar
Works mainly with price management and business support. Title: Pricing analyst & technical support By JCI since: 1982 Languages: Danish, English and German Tel: + 45 2550 7905
Main contact: Bulgaria, Croatia, Greece, Romania, Serbia
Camilla Udesen
Educated within service economy and sports management. Title: Trainee By JCI since: 2018 Languages: Danish and English Tel: +45 2550 7903
Main contact: Australia, Chile, Czech Republic, Denmark, Finland, the Faroe Islands, Hong Kong, India, Indonesia, Iceland, China, New Zealand, Norway, Peru, Poland, Russia, Singapore, Slovakia, South Africa, Sweden, Thailand, United Arabs Emirates, United Kingdom
Eva Marie Wrang
More than 25 years experience within sales support, purchase and logistics . Title: Sales coordinator By JCI since: 2011 Languages: Danish, English, German and Swedish Tel: +45 2550 7901
Main contact: EasyParts support Marine and Austria, Germany, Japan, Korea, Switzerland
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