Comarch ALTUM is the first intelligent business platform that has
been developed to support the key business processes of small
and medium-sized trade and service companies, retail chains and
e-commerce companies.
The platform unites the latest IT technologies with our 35 years
of experience in the development of industry-specific solutions,
which have already helped 70,000 customers worldwide improve
their business.
3
Dear reader,
With the market environment dynamically evolving, business-
es must be able to adapt to change and learn to recognize and
make use of upcoming opportunities in order to gain a com-
petitive advantage.
When it comes to investment in ERP software, our customers
need to expect much more than simple task automation, as
operational excellence no longer guarantees competitive ad-
vantage. For us as an ERP vendor, this means that our solu-
tion has to offer much more than any other ERP solution avail-
able on the market.
Comarch’s vision is to deliver our customers solutions that,
through the intelligent use of new technologies, open up new
and better ways of doing business and help them leave their
competition behind. We believe that small and medium-sized businesses in particular need to have access to technologies
that give them the same possibilities that large corporations use to manage their businesses – only served faster, more in-
tuitively and easier to use.
These new technologies not only changed the rules for how business is done but also changed the requirements that us-
ers have towards an ERP solution. In January 2010, Pierre Audoin Consulting (PAC) published research that identifies crucial
ERP functionality for SMEs.
The findings of this research have affirmed to us that with our newest ERP solution Comarch ALTUM, we are on the right
track. It allows for the intelligent improvement of a company’s business processes based on the automatic analysis of cli-
ent, product and transaction data.
Choosing the right ERP system greatly influences the future development of your business by guaranteeing you an advan-
tage over the competition. I believe that Comarch ALTUM is the right choice!
Zbigniew Rymarczyk
Director of the SME Business Unit,
Member of the Board
4
Comarch ALTUM – Overview
Classic ERP functionality Effective actions are the key to reducing the operational costs of every company. Comarch ALTUM professionally manages all key processes
in small and medium business. The user-friendly interface
and a high level of automation allows for efficient and
comfortable activities as it relates to:
Marketing, successful management of customers and
suppliers (CRM)
Sales and purchasing, managing the product portfolio
and the pricing policy (Trade)
Managing stock levels and warehouses (logistics)
Management of payments and cash-flow (finance)
Cost management and accounting (Accounting)
The ERP features in Comarch Altum meet the legal require-
ments of three countries (Germany, France and Poland)
Business Intelligence (BI)With today’s fierce competition, reliable and up-to-date
information, allows making the right decisions every day.
Thanks to the Business Intelligence tool, an integrated part
of Comarch ALTUM, the newest information on the com-
pany’s current situation and its environment are available
wherever and whenever they are needed.
Comarch ALTUM sets new standards in terms of information
use, granting each system user access to reports and analy-
sis, without the requirement of buying additional licenses.
Business Process Management (BPM)In order to be ahead of the competition, a company has
to execute all its key business processes as efficiently
as possible.
The advanced Business Process Management engine in
Comarch ALTUM helps improve the efficiency of processes
all over the company – by automating entire processes,
coordinating the activities of different em-
ployees in different departments
and assisting users in per-
forming assigned tasks.
As a result, operational
costs and the num-
ber of costly mis-
takes decrease,
whereas the
qua l i ty o f
processes
all over the
c o m p a ny
improves
s i g n i f i -
cantly.
E-CommerceOnline trade has be-
come an essential part
of almost every business.
In order to help you get one step
ahead of the competition, Comarch AL-
TUM delivers a fully integrated Online Store and
an online B2B tool that, thanks to automated exchange of
data, allows you to improve customer service while reduc-
ing operating costs created by your online sales-channels.
Mobile solutionsAs business is mainly done away from a desk and an of-
fice, companies also have to find ways to make activities
that take place outside the company more efficient.
5
Comarch ALTUM increases the efficiency of those who
spend most of their time outside the office such as
managers, sales representatives and warehouse
personnel who can use ERP functionality
on their mobile devices, wherever
they are.
EDIElectronic in-
terchange of
documents
helps re-
duce the
costs of
coopera-
tion with
business
partners.
We n o t
only sup-
port avail-
able formats
i n C o m a r c h
ALTUM, but Co-
march is also one of
the world’s leading EDI
suppliers.
Ergonomics and InterfaceOne of the key features of all software is its user
friendliness and usability.
The modern and intuitive interface of Comarch ALTUM was
designed with the aim to support the user in performing
his daily tasks, with all required functionalities right at
hand. Since the behavior of the system’s menu as well
as all document views can be fully personalized, users
can create a work environment that fits their habits and
requirements best. This increased comfort leads to greater
effectiveness from your workforce.
FlexibilityIn order to gain a competitive advantage through an ERP
system, it must not only be adapted to the requirements
of a specific industry but most importantly, must allow for
the mapping of the company’s best business practices.
Innovative use of the latest technologies allows for a high
level of adaptation to the requirements of even the most
specific and smallest industries as well as the most elabo-
rate and sophisticated processes of any company, some-
thing totally unknown in other ERP solutions. Thanks to the
use of the TrueAPI mechanism, the cost of running and
modifying the system can be significantly reduced.
OpennessThe integration of a company’s ERP solution with the IT so-
lutions that are used by its business partners enables a
decrease in operational costs and shortening the time re-
quired to react to changing market requirements.
Thanks to the integrated BPM and True API mechanisms,
Comarch ALTUM can be integrated with third party solu-
tions, such as special software or hardware or a business-
partner’s system, in an easy and inexpensive way.
Newest technologiesNew technologies mean new possibilities and security in
the development of your business.
Comarch ALTUM is a fully integrated system based on a
common, cutting-edge technological platform which al-
lows for the system’s functionality to be easily adapted
and personalized.
The system was developed using Microsoft .NET technol-
ogy and the Microsoft SQL database server.
6
Business Performance Management
The automation of standard operations connected with the
creation of documents that describe the business processes
occurring in a company is a crucial functionality of all mod-
ern ERP solutions. The possibility to carefully analyze data
regarding a company’s efficiency and its possibilities of fur-
ther development is what gives businesses a real advantage
over their competition. Comarch ALTUM has been developed
in a way that allows every system user to easily and quick-
ly analyze data that has been input into the system during
daily operational activities. This makes it possible to improve
the decision making process at every level of the company.
Furthermore, along with standard reports and graphs the
system enables the creation of budgets and the presen-
tation and communication of a company’s strategy in the
form of key performance indicators that are grouped and
displayed on Business Scorecards. This makes it possible
to define targets and continuously monitor their realization.
Whenever a part of your business gets off track, the person
in charge will be immediately informed by an automatic alert.
Using different types of reports, such as maps, graphs and
tables you can easily identify the source of any deviation
from the target. Once you have identified a bottleneck or a
source of errors in your company’s processes, you can im-
mediately eliminate them by changing the definition of the
relevant business processes using the graphical editor of
the Business Process Management tool.
In short, the combination of Business Intelligence and Busi-
ness Process Management that are integrated parts of
Comarch ALTUM delivers you a powerful Business Perfor-
mance Management tool. By constantly monitoring defined
targets and having in-depth information on all your busi-
ness transactions on hand, you can immediately react in
the right way, whenever a change or threat arises from in-
side or outside the company.
Business Scorecard
and map analysis
Set of possible analytical reports
7
PlanningComarch ALTUM comes with a budgeting tool that sup-
ports you in defining short and long term targets for your
entire company. The system coordinates cooperation
between all departments involved in the budgeting
process and automates the process of submitting,
accepting and declining proposals. No matter whether
the bottom-up, top-down or a combined planning tech-
nique is used, the budgeting tool of Comarch ALTUM
ensures that the planning phase can be closed in time
with an adequately prepared budget.
MonitoringOnce the planning process has been completed, by us-
ing the Business Scorecard tool available in Comarch
ALTUM, the defined goals can be summarized in a clear
overview. This not only makes it possible to divide your
company’s targets into different perspectives and com-
municate individual targets to every employee, but also
to monitor the current realization of the target. A com-
parison of planned and current values lets you monitor
your company’s performance virtually in real time. The
status and trend indicators used on the Scorecard im-
mediately draw managers’ attention to any deviation
from a given target.
AnalysisIn the event there is a deviation from a defined target or
a change in your enterprise’s internal or external envi-
ronment, its source must be identified. Comarch ALTUM
comes with a number of reporting tools that allows
displaying a wide range of data about the company’s
activities. With the integrated Business Intelligence tools,
building sophisticated reports becomes easier than ever
for less experienced users. Different types of reports,
such as tables, charts and maps allow for an easily
readable presentation of data and efficient analysis.
Newest data warehousing technologies make it pos-
sible to analyze data as soon as it is input into the
system.
Advanced statistical algorithms can be applied to a
company’s data in order to create reliable forecasts
and identify unique opportunities.
AdaptationAs constant adaptation to new requirements and
market realities is crucial for success, change is an
inevitable part of every business. Comarch ALTUM not
only helps identify where those changes are necessary
but supports managers in monitoring and analyzing
their business. The system also makes it possible to
change processes within the company and enforce
those changes company-wide. By using Business
Process Management in Comarch ALTUM any rule,
parameter or activity within a given process can be
easily edited, and the underlying workflow engine
makes sure that every step is taken in accordance
with those rules.
Users can expect their ERP solution to support the entire decision making
process – from planning to controlling as well as the analysis of informa-
tion in all management areas.
8
Trade
Comarch ALTUM offers more:
The pleasant an intuitive interface can be additionally
personalized to best suit individual user requirements.
This allows for faster and better customer service and
guarantees lower sales-related costs.
The CRM in Comarch ALTUM completes the trading-
functionality by supporting marketing and sales
campaigns as well as post-sales activities.
A wide range of Business Intelligence tools and
advanced statistical methods allows for intelligently
optimizing your company’s offer as well as its pricing
and discount policy.
The dedicated POS interface for touchscreens, the
online store, the handling of eBay and Allegro auctions
and a mobile sales solution provides full automation
of alternative sales channels.
Many different interface languages as well as multi-
currency functionality make Comarch ALTUM the ideal
solution for companies that operate internationally.
Successful acquisition of new customers and efficiently handling sales transactions are a key to succeeding in business.
Comarch ALTUM allows for comprehensively handling the entire sales process –from the request for quotation to the order
and on to the sales and purchase invoices. Thanks to the automation of individual activities as well as of the entire trade pro-
cess the system helps you significantly decrease costs and improve customer service.
Sales Process
9
Managing sales channels
Retail salesComarch ALTUM allows you to automate and speed up
the sales process, offering a dedicated POS interface for
touch-screen devices. Even more importantly, the system
guarantees the central administration of prices, product
range and promotions through a dedicated solution for retail
sales networks. As a result, it enables management of the
entire sales network – from a single POS to the back-office
and including the headquarters. It delivers accurate, current
and in depth information on your company’s performance.
Online salesAn efficient way to increase your market share or enter
new markets is the development of an online sales chan-
nel. Comarch ALTUM helps you manage your online sales
thanks to the integrated e-shop solution and the possibility
to plan and run eBay and Allegro auctions from within the
ERP system. Additionally, with the online B2B portal, you
will be able to offer your business partners an attractive
way of cooperating online. Thanks to full integration of all
e-commerce solutions with the ERP system, the information
flow can be fully automated and the costs of your online
sales channel significantly reduced.
Sales force automationThanks to a dedicated interface for mobile devices, Comarch
ALTUM provides access to ERP functionality wherever your
customers are. As a result you will have access to current
information on customers, items and price lists and be able
to conduct sales activities directly on a customer’s premises.
As data is synchronized automatically, every received order
can be immediately realized in the ERP system.
B2B cooperation can be made significantly easier and more efficient by
granting access to online functionality such as order posting, checking
the availability of articles or tracking orders.
10
Logistics
Comarch ALTUM offers more:
The innovative connection of BI-analyses and Business
Process Management allows for constant optimization
of stock levels while taking into consideration historical
sales levels as well as forecasts including seasonal
parameters and product features.
Describing products with multiple features gives you
better control over purchasing and stock-replenishing
processes and available stock.
An online B2B Portal and electronic data interchange
(EDI) minimizes costs by improving cooperation with
your business partners and allowing for quicker
realization of orders.
A dedicated interface for mobile data collectors en-
sures clear automation of warehouse tasks connected
to receiving and releasing goods and taking inventory.
The success of a company depends to a high degree on the efficiency of its logis-tics processes.
Comarch ALTUM ensures the ideal management of all these processes, from the receipt of goods to their movement be-
tween warehouses and their eventual release. Thanks to full integration with trading processes, the warehouse can be ef-
ficiently managed, to minimize costs and process a customer’s order much faster. The intelligent automation of stock lev-
el optimization makes it possible to generate cash by unfreezing unnecessarily bound capital without risking a loss in the
ability to satisfy demand.
Stock Optimization Process
11
Data analysis - various types of reports
Definition of accounting schema
Financial accounting
Comarch ALTUM offers more:
An advanced posting scheme engine automating the
posting of documents, taking into consideration not
only the type of transaction but also specific details.
Access to all documents from the accounting level is
possible thanks to full integration of the accounting
functionality, which makes the collection of necessary
information much easier.
The analytical description mechanism helps you
efficiently control costs.
The multidimensional analytical areas available through
the business intelligence tools that are integrated
in Comarch ALTUM provide for full control over your
company’s financial situation and costs.
Effective financial management widens the range of possibilities a company has to develop its business.
Comarch ALTUM accommodates the complete management of financial accounting according to domestic and internation-
al standards and regulations. Thanks to its extensive functionality in the area of finance, Comarch ALTUM comprehensive-
ly manages existing as well as expected payables and receivables, providing full control over your company’s cash flow.
12
Flexibility
Business Process Management Thanks to the integrated Business Process Management
engine, Comarch ALTUM can be fully adapted to the specific
requirements of a company. It enables the automation of
business processes, which results in a higher efficiency of
the entire workforce and a lower risk of errors or badly per-
formed tasks. Comarch ALTUM enables the construction of
processes that guide employee cooperation within different
departments throughout the company., Analyzing, modifying
and adapting processes to a company’s requirements be-
comes much easier thanks to the graphical process-editor.
True APIWhen implementing any IT solution, you must think not only
of the current situation and structure of your company, but
also the plan for growth and development. Comarch ALTUM
is fully prepared to reflect all kinds of changes in your busi-
ness. Unlike other programs, Comarch ALTUM delivers 100% of
its functionalities through its programming interface, which
we call TrueAPI, giving you a wide range of extension capa-
bilities that allow for further expansion. As a result, you’re
able to change existing functionalities or add new ones.
Graphical Business Process Editor
A tailor-made ERP solution for your companyNowadays the implementation of an ERP solution that delivers industry best practices no longer provides you with an ad-
vantage over your competitors. In order to really move ahead you need more. Comarch ALTUM allows you to leave your com-
petition behind, by incorporating your company’s know-how into the system, letting you do business in your own successful
way, yet fully supported by your ERP system. Thanks to the flexible architecture of the Comarch ALTUM business platform,
you are able to minimize the investment of time and money required to customize the system to your specific requirements.
The following summary details why Altum is so easily adaptable to the specifics of your company:
13
Interface
The interface used in Comarch ALTUM allows for an intuitive
and ergonomic working environment throughout the sys-
tem. The esthetic appearance of the interface, which has
been developed according to latest trends in system de-
sign, helps decrease the entry-barrier for users during the
system introduction phase. This is of utmost importance
when introducing a new tool that is of such importance for
the entire company. Thanks to the use of the newest tech-
nologies, the system not only looks attractive, but is also
intuitive and flexible. The available Profile Editor tool makes
it possible to adapt the interface to a user’s requirements
by creating an interface that contains only the functionality
he requires to perform his daily tasks. Additionally, mech-
anisms that are available in the context of virtually every
system view allow you to adapt the presentation of infor-
mation in lists or documents to the specific requirements
of each employee, so that he can fluently execute his dai-
ly tasks in an ergonomic work-environment.
Standard order screen with access to all information
Point of Sale screen
End-users that are used to the usability of up-to-date web applications
are mainly looking at usability criteria such as simplicity, efficiency and
performance.
14
PAC’s research on the ERP market
In order to support companies in the selection of an ERP solution, the global market research and consulting firm Pierre Audoin Consulting (PAC) has recently published the whitepaper “A new generation of ERP solutions”. PAC summarized the results of this research as follows:
In short, the main aim is to quickly and straightforwardly provide more employees with relevant information in order to im-
prove decision quality throughout the company. Additionally, an ERP solution has to be flexible enough to be adapted to cur-
rent changes in the business environment quickly and without huge costs. That’s why users should consider the following
criteria when selecting an ERP solution:
Usability: Only easy-in-use systems are accepted by end-users
Business Performance Management: support of the entire decision-making process from planning to controlling;
by means of an integrated data-warehouse.
Business Process Management: Predefined processes containing industry best-practices as well as the
possibility to easily define company-specific processes
Integration of mobile solutions: Mobile clients that use data from within the ERP system should be available
E-Commerce integration: easy integration of webshops into the ERP solution with automated data exchange
between the applications.
Download a free copy of the whitepaper on our website:
www.comarch.com/erp/whitepaper
15
Experience in action
Awards
Comarch is a global provider of business IT applications, specializing in forging busi-ness relationships that maximize customer profitability while optimizing business and operational processes. Comarch’s advantage lies in its deep domain knowledge that has been cultivated over 35 years.
Therefore, it is of no surprise that Comarch has been recognized several times for its product, “Comarch ALTUM”. Among others, the ERP platform Comarch ALTUM has been honored by Gartner and Microsoft for its innovativeness. Moreover, Comarch ALTUM received an award for innovation in the Saxony regional category at CEBIT 2009.
Comarch has nearly 3,500 specialists and consultants working in the United States, Europe, and the Middle East.
As a result of modern technology, market trend analysis, and a sense of responsibility, Comarch has delivered more than 2,000
complex implementations and provided business applications to more than 70,000 companies across the globe. Comarch’s
goal is to deliver innovative and highly sophisticated IT solutions to businesses across all sectors. With the trust of an inter-
national client roster that includes companies such as British American Tobacco, Renault, Coca-Cola, Johnson & Johnson,
BP Global, Procter & Gamble, Carrefour, and Auchan, Comarch has proven successfully at competing on the global market.
Each year, Comarch invests 15% of its revenue into R&D. In this context, Comarch is dedicated to providing high quality prod-
ucts and consulting services that can easily adapt to the ever-changing business environment.
www.erp.comarch.com
www.COMARCh.EU
www.COMARCh.PL
www.COMARCh.DE
www.COMARCh.RU
Poland Gdansk, Katowice, Krakow, Lublin, Lodz, Poznan, Warsaw, Wroclaw
Belgium BrusselsFrance Lille Germany Dresden,
Frankfurt/MainLithuania VilniusPanama Panama City Russia MoscowSlovakia BratislavaUAE DubaiUkraine Kiev, Lviv USA Chicago, Miami
Comarch headquartersAl. Jana Pawla II 39 a 31-864 Krakow Poland phone: +48 12 64 61 000fax: +48 12 64 61 100e-mail: [email protected]
Comarch Inc.10 W 35th Street Chicago, IL 60616 United States phone: +1 800 786 4408fax: +1 800 684 5916e-mail: [email protected]
Comarch Software AG Chemnitzer Str. 50 01187 Dresden Germany phone: +49 351 3201 3200 fax: +49 351 438 97 10e-mail: [email protected]
Comarch OOO Prechistenskiy Pereulok 14/1 119034 Moscow Russia phone: +7 495 783 36 71
Comarch Spółka Akcyjna with its registered seat in Kraków at Aleja Jana Pawła II 39A, entered in the National Court Register kept by the District
Court for Kraków-Śródmieście in Kraków, the 11th Commercial Division of the National Court Register under no. KRS 000057567. The share
capital amounts to 7,960,596.00 zł. The share capital was fully paid, NIP 677-00-65-406
Copyright © Comarch 2010. All Rights Reserved. No part of this document may be reproduced in any form without the prior written consent
of Comarch. Comarch reserves the right to revise this document and to make changes in the content from time to time without notice.
Comarch may make improvements and/or changes to the product(s) and/or programs described in this document any time. The trademarks
and service marks of Comarch are the exclusive property of Comarch, and may not be used without permission. All other marks are the
property of their respective owners.
EN 2010-04
Comarch is a leading Central European IT business solutions provider specializing in forging business relationships that maximize customer profitability while optimizing business and operational processes. Comarch’s primary advantage lies in the vast domain of knowledge accumulated in and applied to our software products. These products incorporate highly sophisticated IT solutions for businesses in all vertical sectors. Comarch has a multinational network of offices employing over 2800 highly-experienced IT specialists in Europe, the Middle East and the Americas.
Top Related