Human Factors (HF) - Assessment MethodFor control rooms
2003
Agenda
What is Human Factors (HF)?
Why do we need HF- Assessment Method?
What is the HF- Assessment Method?
Why use the HF - Assessment Method?
Where to find the HF - Assessment Method?
What is Human Factors?
Definition
Human Factors is a scientific discipline that applies systematic
methods and knowledge about people to evaluate and improve the interaction between individuals, technology and organisations.
The aim is to create a working environment that to the largest extent possible contributes to achieve healthy, effective and safe operations.
(1) Why do we need HF-Assessment Method?
Challenges today and in the future - (Key Trends)
• Requirements for profitability in (re) design and operation
• Reduced manning - Increased task complexity
(single control centre - several platforms/processes)
• Multi-skilled teams
• Increased automation (number, type of sensors/signals)
• Introduction of new technology - new ways of working
• Regulatory - Continual improvement of HSE
• Reduce risks/ (barrier philosophy) Human Error in focus
(2)Why do we need HF-Assessment Method?
Challenges today and in the future - Consequences
• Achieve consistent user interface (old / new / various)
• Develop user friendly control systems - (efficient
navigation, task based, give overview, ++)
• Ensure different systems support operator (common alarm
presentation, prioritisation, grouping, comprehensible,++)
• Ensure acceptable workload (amount, complexity, etc).
• Develop relevant procedures (access, realistic, useable)
• Ensure systematic and effective end user involvement
What is the HF- Assessment Method ?
HF-assessment methodA method for reviewing Human Factors in Control Centre Design Developed for NPD by HFS in co-operation with industry
Basis for HF-assessment methodNPD HSE regulations, “A method for reviewing Human Factors in Control Centre Design”, ISO 11064, NORSOK, ISO DIS 6385, + other Standards
Users AuthoritiesIndustry3 party revision
Why use the HF-Assessment Method ?
Possible benefits
Reduced cost in the development & operation of control centresReduced probability of human errorReduced probability and cost of redesign/modificationsReduced absenteeism/staff turnoverReduced risk of environmental spillsReduced training costs
Improved safetyImproved process performanceImproved work environment Improved communication between NPD and industryImproved management of emergency situations
Where to find the HF-Assessment Method ?
Download from: - www.npd.no
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