Human Factors (HF) - Assessment MethodFor control rooms

2003

Agenda

What is Human Factors (HF)?

Why do we need HF- Assessment Method?

What is the HF- Assessment Method?

Why use the HF - Assessment Method?

Where to find the HF - Assessment Method?

What is Human Factors?

Definition

Human Factors is a scientific discipline that applies systematic

methods and knowledge about people to evaluate and improve the interaction between individuals, technology and organisations.

The aim is to create a working environment that to the largest extent possible contributes to achieve healthy, effective and safe operations.

(1) Why do we need HF-Assessment Method?

Challenges today and in the future - (Key Trends)

• Requirements for profitability in (re) design and operation

• Reduced manning - Increased task complexity

(single control centre - several platforms/processes)

• Multi-skilled teams

• Increased automation (number, type of sensors/signals)

• Introduction of new technology - new ways of working

• Regulatory - Continual improvement of HSE

• Reduce risks/ (barrier philosophy) Human Error in focus

(2)Why do we need HF-Assessment Method?

Challenges today and in the future - Consequences

• Achieve consistent user interface (old / new / various)

• Develop user friendly control systems - (efficient

navigation, task based, give overview, ++)

• Ensure different systems support operator (common alarm

presentation, prioritisation, grouping, comprehensible,++)

• Ensure acceptable workload (amount, complexity, etc).

• Develop relevant procedures (access, realistic, useable)

• Ensure systematic and effective end user involvement

What is the HF- Assessment Method ?

HF-assessment methodA method for reviewing Human Factors in Control Centre Design Developed for NPD by HFS in co-operation with industry

Basis for HF-assessment methodNPD HSE regulations, “A method for reviewing Human Factors in Control Centre Design”, ISO 11064, NORSOK, ISO DIS 6385, + other Standards

Users AuthoritiesIndustry3 party revision

Why use the HF-Assessment Method ?

Possible benefits

Reduced cost in the development & operation of control centresReduced probability of human errorReduced probability and cost of redesign/modificationsReduced absenteeism/staff turnoverReduced risk of environmental spillsReduced training costs

Improved safetyImproved process performanceImproved work environment Improved communication between NPD and industryImproved management of emergency situations

Where to find the HF-Assessment Method ?

Download from: - www.npd.no