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How to Integrate Salesforce with Alfresco?


How to Integrate Salesforce and Alfresco

Every business looking to take its next step heavily hinges upon two things

Customer management

Document management



Luckily we have software tools to handle both managements.

We have got Salesforce, the most popular customer relationship management tool

And we have Alfresco, one of the most popular document management and enterprise content management tool



Imagine a solution that has easy-to-use features and analytics capabilities of Salesforce but also has document management capabilities of Alfresco.

API

The system sounds good doesn’t it?

This is it:



There are two easy ways by which you can integrate Alfresco and Salesforce

1. Using Alfresco’s Salesforce application(on AppExchange)2. Using a custom CMIS RESTful API integration solution


Integrating Alfresco and Salesforce using App



Salesforce integration with Alfresco is so common that Alfresco itself came out with a native Salesforce application to make integration easier!



The app way requires minimum to no-coding integration and is mainly a click and play integration solution.

All you would have to do is:• Visit Salesforce AppExchange • Install Alfresco App from there,• Do the required configurations and mappings.• And you are done!

Little or

No

Coding



Considering the ease of this integration one would think that there is no need for a custom solution. But there is.

If your systems are complex, you would need Custom API solutions.

That is the reason why most large to medium scale companies opt for custom Salesforce and Alfresco integration solution.


Salesforce Alfresco integration using RESTful API



Integrating salesforce with Alfresco utilizes RESTFul APIs, both from Salesforce and Alfresco.



Even using RESTful API there are two ways that you can integrate the two system

1. Using CMIS (Content Management Interoperability Services) and Rest API,

2. Using custom data exchange standards.

However we would advise going for CMIS standards.



CMIS are world-wide standards that are used to connect content management systems with each other.

It provides the users with flexibility to switch from one CMS to another without affecting the systems integrated with the CMS.


The BEST of both worlds



With an integrated Alfresco and Salesforce solution you not only get great Workflow management Capabilities, but also get an awesome document manager and viewer



Free editions of Alfresco have a lot more storage space than cheapest editions of salesforce so you would get additional storage at no cost.

Also Salesforce limits the document sizes to 5MB, but there is no such limit with Alfresco.



Creating custom integrating API’s is not a very easy task.

To make sure that your connector API is flexible, secure, and fast enough to perform under pressure, we would advise you to take help from experts.


THANK YOU

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Blog Link : http://www.algoworks.com/blog/salesforce-alfresco-integration/

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mailto:[email protected]

mailto:[email protected]

http://www.algoworks.com/blog/salesforce-alfresco-integration/

http://www.algoworks.com/salesforce/

http://www.algoworks.com/ecm/alfresco-development/