HOSPITALITY
HERO MARCH 2018HOSPITALITY HERO HAPPENINGS
Business Spotlight
DestinationGettysburg.comGettysburgTourismWorks.com
Destination Gettysburg
For complete details and listings, visit our event calendar at destinationgettysburg.com
JOIN US FOR OUR NEXT HOPITALITY HEROES
MIXER!
We invite you to our upcoming mixer at the Antrim 1844on Thursday, March 29!
Tours of the property and a reception will be held from
4–6 p.m. Transportation will be available at the Gettysburg Tour Center, departing at 3:30 p.m.and returning at approximately
6:30 p.m.
RSVP to Erin at 717-338-5883 or [email protected]
by Monday March 26th.
Hospitality Tip:
Improve your CustomerService Skills
1. Smile when greeting a customer both in person as well as on the phone (people really can tell if you are smiling on the phone!)
2. Be proactive and ask how you may be of service.
3. Stay visible, but don’t hover. 4. Don’t turn away, walk away,
start to make a phone call, or duck beneath the counter as a customer approaches - it isn’t professional.
5. The live customer in front of you takes precedence over someone who
calls on the phone. If you need to, take a message and call them back
afterwards.
Source: https://www.businesstrainingworks.com/training-resource/21-tips-for-excellent-retail-
customer-service/
Dirty Billy’s Hats: Dirty Billy has been making handmade hats for reenactors, collectors, films, museums and historical sites for more than 50 years. Dirty Billy makes reproductions dating from 1900 back 400 years. His headwear can be seen in museums too numerous to list, and there is hardly a historic site that doesn’t have at least one Dirty Billy hat, nor reenactor or collector. Customers collect Dirty Billy’s hats for their attention to historic detail and quality.20 Baltimore Street, Gettysburg, PA 17325 717-334-3200http://www.dirtybillyshats.com/
Dylan’s Bar & Grill: Located in historic East Berlin, Dylans’ is a favorite among locals and visitors alike. Enjoy music, dancing, and a game room as well as a dining area and full bar. Dylans’ specializes in baby back ribs, 24 flavors of wings, and steamed seafood. Be sure to check out daily and weekend specials. Dine-in and carry out both are available.
321 Harrisburg Street, East Berlin, PA 17316717-259-0212https://www.dylansofeastberlin.com/
East Coast Exotic Animal Rescue: Our uniquesanctuary is home to more than 40 species ofexotic animals including birds, carnivores, primates and reptiles. The sanctuary provides homes for mis-used, abused, or otherwise cast out animals. These animals were displaced for many reasons including laboratory retirement, zoo surplus, or pet trade. The rescue provides a lasting refuge where they will live the rest of their lives.320 Zoo Road, Fairfield, PA 17320717-642-5229 https://www.eastcoastexoticrescue.org/
EventsSpring Fling
Glass Painting
March 18
1-3 p.m.Hauser Estate Winery
Eggspecially FunBunny Run
March18. 24. 25. 30, 31
Steam Into History
Paranormal NightMarch 23
8 p.m. - 2 a.m.Historic Farnsworth
House Inn
Reenactor Appreciation
Weekend
March 23-25
Various Gettysburg locations
An Evening with the Painting
March 31
5-7 p.m.Gettysburg NMPMuseum & Visitor
Center
1st Annual Easter Egg Roll & Hunt
March 31
11 a.m. - 2 p.m.The Lodges at
Gettysburg
Children’s Nearly New Sale
March 23
7:30 a.m. - 6 p.m.YWCA Gettysburg & Adams County
Paint on CanvasMarch 25
1-3 p.m.Adams County
Winery
Jennie WadeHouse/Orphanage
Combo Tour
March 3 & 10
7 - 10 p.m.Ghostly Imagesof Gettysburg
Farnsworth HauntedExperience
March 2 & 10
7 p.m. - 2 a.m.Historic Farnsworth
House Inn
The Farnsworth Experience
March 3 & 9
5 - 9 p.m.Historic Farnsworth
House Inn
Mount HopeMaple Madness
March 3
7 a.m. - 1:30 p.m.Camp Eder
Happily Ever AfterBridal Expo
March 4
12-3 p.m.The Lodges at
Gettysburg
Farnsworth House Paint Along Series
March 7 & 21
6:30 - 8:30 p.m.Historic Farnsworth
House Inn
Irish at GettysburgMarch 17
6:30 p.m.Dobbin House
Restaurant
MTG Standard Showdown
Sundays
2:30-6 p.m.Fourcorner Comics
Destination Gettysburg
@GettysburgNews
Destination Gettysburg
@ Destination Gettysburg
The Road to Gettysburg
#MyGettysburg
ConneCt With Us
On The
BaTTlefield
Gettysburg NationalMilitary Park Hours:
6 a.m. - 7 p.m.
Junior Ranger ProgramGNMP Museum & Visitor Center
Daily • 9 a.m. - 5 p.m.
Junior Secret ServiceProgram
Eisenhower NationalHistoric Site
Fridays-Tuesdays10 a.m. & 2 p.m.
Soldiers’ NationalCemetery
Open Daily • Dawn - Dusk
Gettysburg NationalMilitary Park
Winter Lecture SeriesGNMP Museum & Visitor Center
March 3, 4, 101:30 p.m.
Live Music at theEagle & the Owl
Liberty Mountain ResortSaturdays • 8:30-11:30 p.m.
live
Music
Live Music at McKee’s Tavern
Liberty Mountain ResortFridays 7-10 p.m.Sundays 3-6 p.m.
Hauser After HoursHauser Estate WinerySaturdays • 7-10 p.m.
The Fleisher-JacobsonPiano Duo
Schmucker Hall,Gettysburg College
March 2 • 8 p.m.
Live Local MusicReid’s Winery
Tasting Room andCider House
March 3 & 17 • 7-10 p.m.
Open Mic withFrank & BobReid’s Winery
Tasting Room andCider House
March 25 • 2-5 p.m.
Gettysburg CollegeChoir ConcertChrist Chapel,
Gettysburg CollegeMarch 24 • 8-10 p.m.
Pinot and PaninisHauser Estate Winery
March 25 • 1-4 p.m.
2018 Music, Gettysburg! Gettysburg
Seminary ChapelMarch 4 • 7:30 p.m.
Gettysburg CollegeJazz Dispatch Concert
Schmucker Hall,Gettysburg CollegeMarch 23 • 8-10 p.m.
culinary
evenTs
St. Francis Xavier Parish Lenten Fish Fry
Xavier CenterMarch.2, 9, 23 • 5-7 p.m.
Spring Wine Release Adams County Winery
March 10 • 10 a.m. - 6 p.m.
Girl Scout Cookie PairingHauser Estate WineryMarch 11 • 1-4 p.m.
Beer DinnerSweney’s Tavern
March 24 • 7-9 p.m.
firsT friday
evenTs
First Friday,Gettysburg Style
Downtown GettysburgMarch 2 • 4-8 p.m.
First FridayOpen HouseWaldo’s & Co.
March 2 • 7-9 p.m.
First Friday LIVE withNeil & Shannon
Knob Hall GettysburgMarch 2 • 8 p.m.
On
sTage
Cirque Eloize:“Saloon”
Majestic TheaterMarch 7 • 7:30 p.m.
Dublin Irish Dance: “Stepping Out”Majestic TheaterMarch 18 • 3 p.m.
Jesus Christ SuperstarCapitol Theater,
FayettevilleMarch 23-25 • 7 p.m.
Self-paced tour brochuresare available at
Destination Gettysburg571 West Middle Street,
Gettysburg
Self-Paced Tours:
• Historic Gettysburg Walking Tour
• Historic ConewagoValley Tour
• Scenic Valley Tour
• New Oxford Historic Walking Tour
TOurs
WWII in Gettysburg:The People and Places
Gettysburg BattlefieldBus Tours
March 24 & 3110 a.m. & 12:30 p.m.
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