WORLDWIDE PURCHASING

GLOBAL NEW BUSINESS HOLD PROCESS

PURCHASING & S.Q.

(RESPONSIBLE LOCATION)

REVIEW IMPROVEMENT EXPECTATIONS WITH SUPPLIER

INVOLVED COMMODITY

AND INTERNATIONAL WWP S.Q. ISSUE

JOINT WW LETTER TO SUPPLIER

AGREEMENTTO REMOVEFROM HOLD

COMMODITY TABLE

RECOMMENDS NEXT STEPS

NO

YES

COMMUNICATE IMPROVEMENT EXPECTATIONS WITH SUPPLER

EXIT CRITERIA

MET

NO

IS THIS2ND

REVIEW

INITIATE GLOBAL

SOURCING

YESNO

RESPONSIBLE ACTIVITY

MONITORS PROGRESS

YES

REMOVINGFROM NEW

BUSINESS HOLD

RESPONSIBLE S.Q.

RECOMMENDS LIFTING HOLD TO

WWP S.Q. WWP S.Q. SOLICITS

WW AGREEMENT (COMMODITY &

REGIONS)

SUPPLIER REMOVEDFROM NEW BUSINESS

HOLD

QUALITY --> S.Q. MONITORS

SUPPLIER WITH ONGOING QUALITY

ISSUES OR LACK OF QS9000

IDENTIFIED

INTERNAL DIVISIONAL/ REGIONAL

RECOMMENDATION AND COMMUNICATION

(INCLUDING CREATIVITY TEAM)

WWP S.Q. SOLICITS WW AGREEMENT

(ALL COMMODITIES,

REGIONS)

ADDING TONEW BUSINESS HOLD

SUPPLIER ADDED TO NEW BUSINESS HOLD

HOLD

INVOLVED COMMODITY AND INTERNATIONAL S.Q.

ACTIVTY ISSUE JOINT LETTER TO SUPPLIER

NOWW

AGREEMENTTO PLACEON HOLD

COMMODITY TABLE

RECOMMENDS NEXT STEPS

IMPACTED S.Q. RECOMMENDS

HOLD & SUBMITS HOLD

FORMHOLD PROCESS ENDS

UNTILFURTHER ACTION

REQUIRED

GM 1927-67January, 2004