Download - Getting a Clue : Emotional Intelligence

Getting a clue

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Emotional Intelligence

Dr. Greg Stewart

www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.

Greg Stewart, PhD, LPC

Greg holds a BA in Organizational Leadership and a PhD in Counseling. His dissertation was The Relationship of Emotional Intelligence with Job Satisfaction and Organizational Commitment. He is a certified Bar-On Eq-I administrator and is also certified with DDI (Development Dimensions International) in the building of competency models for organizations. He has deep insight into problem-solving and employee motivation and is a phenomenal speaker and blogger of management and leadership.

SVP Enterprise Solutions Sales

imagine great people ®

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EI over IQ?

• 34 percent of hiring managers said they are placing greater emphasis on emotional intelligence when hiring and promoting employees post-recession

• 71 percent said they value emotional intelligence in an employee more than IQ

• 59 percent of employers would not hire someone who has a high IQ but low EI

• 75 percent are more likely to promote an employee with a high EI over one with a high IQ

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Gardner’s Multiple Intelligences

• Logical-Mathematical • Visual-Spatial • Bodily-Kinesthetic • Linguistic • Musical • Intrapersonal • Interpersonal

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• 11,000 + active customers

• Represented in nearly 130 countries

Customer Highlights

Financial Services Travel & Hospitality

Technology Healthcare Energy & Utilities

Education & Government

Business Services

Retail & Consumer Financial Services Travel & Hospitality

Technology Healthcare Energy & Utilities

Education & Government

Business Services

Retail & Consumer

Diverse Base of Marquee Customers

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We support our clients through the full employee life-cycle, helping them identify the best people for their jobs and then developing them to their fullest potential.

Creating Value for Clients


5


Talent Management 101

A Job

• PIP • Well-placed • IDP

Manager

• Skill Expert • Productivity Mgr • Objectives / Goals

Leader

• Mission, Vision, Values

• Strategy • Critical Thought

EMOTIONAL INTELLIGENCE

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Emotional Intelligence: Goleman’s Model

• Self-Awareness

• Self-Management

• Other’s Awareness

• Other’s Management (Social Intelligence)

7 Graph By Slark http://www.flickr.com/photos/slark/356609304/sizes/m/in/photostream/


Emotional Intelligence: Goleman’s Model

• SELF-AWARENESS

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True, Objective Knowledge of Self • Self-Regard: The ability to accept one’s perceived positive and negative aspects as well as one’s limitations and possibilities.

• Self-Efficacy: One's belief in one's ability to succeed in specific situations.

2

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The Source of the Working Self

Resumé

Attributes Competencies & Skills

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The Source of the Working Self

Resumé

Attributes Competencies & Skills

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So, What’s the Issue?

• There is WHAT we do, and then there is HOW we affect people when we do what we do.

• In both the WHAT and the HOW, we all have strengths and weaknesses. – Are we aware of how to describe them? – Are we aware of their intensity?

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The Johari Window

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Just Tell It Like It Is?

• No, because of the negative emotional impact.

• The negative emotional impact is a direct result of either low EI on the speaker’s part or on the hearer’s part.

• We can avoid “truth-telling” because of the impact

on productivity and the organization overall.

14


Organizational Keys To Build Self-Awareness

• Peformance Management, not just Performance Evaluations

• PROACTIVE teachability, not reactive

• Objective, valid, individual assessments

• 180 degree, or 360 degree evaluations

15


EI over IQ?

• 34 percent of hiring managers said they are placing greater emphasis on emotional intelligence when hiring and promoting employees post-recession

• 71 percent said they value emotional intelligence in an employee more than IQ

• 59 percent of employers would not hire someone who has a high IQ but low EI

• 75 percent are more likely to promote an employee with a high EI over one with a high IQ

16

Questions?

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