GEM– General Event Management
GEM Technology – General PPT, 2013
GEM TECHNOLOGY, IMPACT, BENEFITS
THE TEAM, OUR SYSTEM, OUR ADVANTAGE
MODULES
INTEGRATION
SUPPORT
AGENDA
GEM Technology – General PPT, 2013
GEM TECHNOLOGY
GEM Technology - General PPT, 2013
GEM
Sophisticated management solution composed of experienced advice and easy to use integrated IT application for professional and cost effective organization and administration of an event.
IT application is composed of twenty functional modules.
Operate independently.
Fully integrated in any combination of modules.
It can be applied to small events with few hundred participants or large events with thousands of participants, multiple stakeholders and various event locations and venues.
GEM Technology - General PPT, 2013
IMPACT
GEM Technology - General PPT, 2013
BENEFITS
Professional outlook of your organization Cost streaming by minimizing mistakes Improve event operations and staff productivity Assist security efforts Reduce the planning and operational risks Enhance client’s (participant experience)
GEM Technology - General PPT, 2013
THE TEAM, OUR SYSTEM & ADVANTAGE
GEM Technology - General PPT, 2013
THE TEAMAmadeus Holdings AG• Solutions and Service provider to Major Events• Operational Planning, Programme Management and Delivery
Indas d.o.o
• IT Service provider for 25 years• Innovative IT Solutions for Oil and Gas Industry
GEM Technology sarl
• Provider to Single Sport - Multi Venue Events• Provider to World Cup and World Championship Events
GEM Technology - General PPT, 2013
Competencies• Planning, Program and Project
Management• Training and Integration• Issues and incidents management• Operational Readiness
Clients• Olympic and Paralympic Games Organizers• Major Events Organizers• Sport Governing Bodies• Related Businesses
References• International Olympic Committee• DB Schenker• IFSC (Sport Climbing)• Sochi 2014 Winter Olympic Games• London 2012 Olympic Games• Singapore 2010 Youth Olympic
Games• Beijing 2008 Olympic Games• Torino 2006 Olympic Games• Athens 2004 Olympic Games• Salt Lake City 2002 Olympic Games • Sydney 2000 Olympic Games • Doha 2006 Asian Games• University Games Belgrade 2009
GEM Technology - General PPT, 2013
Competencies• Electrical and mechanical design and
planning• Panel building• Software development• Installation/commissioning• Business developmentClients• Water and Wastewater• Oil and Gas• Food and Beverage• Building Automation• Sport
References• National Olympic Committee, Serbia• National Paralympic Committee,
Serbia• Serbian Handball Federation• Serbian Rowing Federation• Tahal Saint Petersburg, Russia• KWF, Germany• Zheijang Scientific Instr, China• EWT-ELIN, Austria• Ruixing Leather Product Co.Ltd,
China• Lillestrom WWTP, Norway • Borets, Russia• Borets International, UAE• NIZ Gazpromneft, Serbia
GEM Technology - General PPT, 2013
Competencies• GEM Applications• Sport Special Interfaces• Consulting• IT services and software development• Web design
GEM Solutions• Single sport event (GEM SSE)• Multi sport event (GEM MSE)• Business conference Events (GEM BCE)• Fairs and Exhibitions ( GEM EXPO)
References• World Rowing Cup 2012 • 2012 Men's European Handball Championship • 14th Annual Corporate Extreme Days 2011• European Senior Canoe Sprint Championships 2011• 39th European Olympic Committee General Assembly
2010• 25th Summer Universiade Belgrade 2009• NLB Basketball League Final Four 2009• 10th World University Rowing Championship 2008• 3rd World University Flat Water Canoeing
Championship 2008• 10th World University Taekwondo Championship 2008• Eurovision Song Contest 2008, Serbia• FIBA Africa Championship 2007, Angola• FIBA Asia Championship 2007, Japan• EYOF Belgrade 2007• FIBA U19 World Championship 2007• European Women Basketball Championship 2007, Italy• 27th European Water Polo Championships for Men and
Women 2006• 34th FIBA European Basketball Championship 2005,
Serbia and Montenegro
GEM Technology - General PPT, 2013
OUR SYSTEM
GEM Technology - General PPT, 2013
OUR ADVANTAGE
PERFORMANCE
•Operating system independent•Hardware independent•Secure as on line banking
DESIGN•Simple and friendly•Appropriate technology•Layered architecture
FLEXIBILITY
•Modular•Scalable•Configurable•Compatible
INTEGRATION
•Web Based•Core Modules•Optional Modules•Value Added Services
USABILITY•Device interface •Multi language•Simple user experience
PRICE COMPETITIVE
•Low Cost Base•Efficient•Specialized Company
GEM Technology - General PPT, 2013
OUR MODULES
GEM Technology - General PPT, 2013
CORE MODULES OPTIONAL MODULES
Web Registration Accreditation Badging Event Calendar
Hotel Booking
Workforce
Uniform
Arrivals & Departures
Transportation
Fees Payment
Request for Processing
Info Point
Catering
Accomodation
Ticketing
Rate Card
Medical
Security Assets & Materials Fairs & Exhibitions
GEM Technology - General PPT, 2013
WEB REGISTRATION
End User to register on line
Organizers allocate username /password combination to delegations
Bulk registration supported (Excel sheet template)
End User will enter name(s) and data into the system
Significant reduction in the amount of work and time business user and End User
GEM Technology - General PPT, 2013
ACCREDITATION
Identifies, qualifies and quantifies the participants who will attend the event
Allocation of access privileges Notification processes to advise
End User of their status Provides the information for other
modules Configurable to event
requirements
Enables categorization & grouping of End User
GEM Technology - General PPT, 2013
BADGING
Event information and access rights on participant’s badge in a way that assures all necessary data for security system
Support batch printing Full-color photo Accreditation badge production,
print and pick-up scheduling Supports several identification
methods (Bar code, RFID)
Generates report for business user on End User status
GEM Technology - General PPT, 2013
EVENT CALENDAR
Schedule of all events of interest (Promotional, Test, VIP, Team, & Competition)
Public (participant) & Private (organizer) access to Event Calendar
Connected to other modules (Accreditation, Transport, Arrivals/Departures)
Full Event, Venues, Customer categorization and grouping
Searching and filtering of data by:
o Time and date
o Category/group
GEM Technology - General PPT, 2013
HOTEL BOOKING
Online hotel room booking function
Data entry unit - versatile room inventory management that includes visual attributes for both the hotel and the actual rooms
Reporting unit - supports accounting and cost tracking
Reservation interface allows to see which rooms are available and which are occupied at each moment during the event as well as to search for available rooms (based on various criteria) and make reservations
Manage data from the Accreditation and the Arrivals and Departures modules to facilitate better scheduling
GEM Technology - General PPT, 2013
WORKFORCE
Module provide staff recruitment, placement, management and administration solution
Registration of the workforce via Internet through link on the official Web site
Assignment of tasks and schedules for all workforce positions (Salaried, Contractor, Volunteers)
The workforce & volunteers will enter their personal data, their profile and skill set
GEM Technology - General PPT, 2013
UNIFORMS
Tracks uniform type, size, models
Calculation of the uniform quantities according to workforce headcount
Procurement can utilize to calculate and purchase correct quantities, models and sizes
GEM Technology - General PPT, 2013
INTEGRATION – WORKFORCE
at one point, all required data will be automatically transferred to accreditation module
to select right person for right position
Volunteers Registration
Logistic/ Uniform
HR/ Workforce & Volunteers
Accreditationto plan, prepare and issue uniforms and equipment to volunteers
GEM Technology - General PPT, 2013
ARRIVALS & DEPARTURES
Manages and monitors arrival and departure data of the accredited persons
Critical link for organization of the transport, accommodation, hotel bookings and catering
Manages a list of Teams and VIPs and the related protocol
GEM Technology - General PPT, 2013
TRANSPORT
Manages all aspects of transportation
Vehicle(s) Management (ie tracking and allocation)
Vehicle(s) Schedules Vehicle(s) Utilisation Driver(s) Management
GEM Technology - General PPT, 2013
INTEGRATION – ARRIVALS & DEPARTURES
to plan and organize airport/hotel pickup and drop off
Web registration
Accreditation
Accommodation
Transportation
to prepare all stakeholders for fast check in
to prepare accreditation badge/card in advance
GEM Technology - General PPT, 2013
FEES PAYMENT
Provides functionalities for managing fees related to event
Manages different fees by the participant category
Calculates fees according to participant category entered in accreditation module
GEM Technology - General PPT, 2013
REQUEST PROCESSING
Provides management of various requests from accredited persons
Maintains service requests, catering services requests, laundry requests, extra equipment requests
Request status tracking Requests are dispatched by SMS or
email Request statistics
GEM Technology - General PPT, 2013
INFO POINT
Interface to access all publicly available information related to the event
Access portal for publicly available information from all other application modules
Staff can search and retrieve information across the module
GEM Technology - General PPT, 2013
CATERING
Management, scheduling and monitoring of the following
o Catering Supplier(s)
o Restaurant
o Meal Types
o Orders and Deliveries
o Cost(s)
Dietary Requirement management for Team and VIP
Statistics and reports
GEM Technology - General PPT, 2013
ACCOMODATION
Accommodation planning & management
Assign participants to accommodation facilities
Assign participants to accommodation resources
Intuitive graphical interface Search information about persons,
departments, locations, assignments and their dependencies
Accommodation facilities categorization, grouping and blueprint management
GEM Technology - General PPT, 2013
TICKETING
Supports selling the tickets
Can be used for selling tickets in box offices as well on line
Supports venue, event and ticket type customization
Venue configurability allows for multiple seating capacities based on the type of event or the time of day
Supports permission based constraints so that certain users can only purchase tickets for certain sections/sessions/times
GEM Technology - General PPT, 2013
RATE CARD
To enable stakeholders, partners & sponsors, rights holders, media and teams to buy or rent equipment, services and / or resources (conference rooms, furniture, video equipment...)
Web Shop module includes management and time scheduling for resources and services that will be rented
Management and approval of delivery of products
GEM Technology - General PPT, 2013
MEDICAL Manages all medical provider data
including information about physicians and available facilities.
Application that is used for scheduling medical visits for Participants.
Can be used for finding the most appropriate medical facility in case of emergency.
Module records diagnostic notes and treatment data for both planned and emergency interventions.
Medically related data about the athlete are made available.
GEM Technology - General PPT, 2013
SECURITY
Interface to security services and authorized security personnel.
Aggregates security related data from all other modules (accreditation data, event calendar, workforce) and presents it in the form that is convenient for the security risk assessment.
Allows storing of additional security related information for each participant, group, team.
Security System module requires separate set of access control rights reserved for security personnel.
GEM Technology - General PPT, 2013
ASSET & MATERIAL MANAGEMENT
Asset Management
Asset Tracking (Manual)
Asset Tracking and Inventory Monitoring Consumable Materials and Goods
o Stock Management
o Reporting on the state of the stock
o Registering input and output before and during the event
Asset Management
o Manages location, quantity and holder of asset
GEM Technology - General PPT, 2013
MASTER DELIVERY SCHEDULE
Planning and scheduling tool for all transport deliveries
Integral part of 4 keys to the gate in high level security events
Integrated with track & trace function of vehicles
Schedule within permitted “operating windows” for deliveries
Optimization of deliveries based on vendor criteria and fleet / driver utilisation
GEM Technology - General PPT, 2013
FAIRS & EXHIBITIONS
Management and planning of stands allocations
Conference and congress hall
Assigning participants to the expo facilities
Authorized user can easily assign participants to fair resources
Search functions for persons, departments, locations, assignments and their dependencies
Intuitive graphical interface
GEM Technology - General PPT, 2013
INTEGRATION
Modules can be customized and upgraded GEM platform uses modern web and communication technologies Interface uses modern web and communication technologies Efficient exchange of information and integration with other systems
EXCHANGE OF DATA
Web Services XML Data Exchange Database Exchange File export/import functions
REPORTING
Existing standard reports meet management information requirements
"Live" reports adopted for viewing on tablets (IOS and Android tablets) collect &collate information from all modules - for management information needs
Dashboards - summary of data from different operations for MOC and Functional Area Operations
Reports can be exported to pdf or Excel (CSV) format
GEM Technology - General PPT, 2013
DASHBOARD
GEM Technology - General PPT, 2013
GEM Technology - General PPT, 2013
SYSTEMS ARCHITECTURE
Solution is based on flexible, scalable and easily upgradable hardware platform
Solution supports different configurations of solution and supports use of tiered hardware infrastructure
Platform independent ( Windows or Linux ) LINUX recommended.
Solution runs on software platform that supports clustering
High-availability clustering (or Failover Clusters) can be implemented for the purpose of improving the availability of services.
HA clusters can be installed over different geographical location to prevent disaster scenarios.
GEM Technology - FIA September, 2013
SUPPORT
GEM Technology - General PPT, 2013
SUPPORT
Sport Special Interfaces Incident Management Information Management Document management Timing & Scoring Draws & Entries Live Scoring Results
Consulting Organization Structure Training
IT Services Network Design & Organization System Integration IT Support
Software Development Web Design
GEM Technology - General PPT, 2013
THANK YOU
ARONA / Italy NOVI SAD / Serbia BELGRADE / Serbia
Vi Ratti e Vallenzasca 128041 Arona, Italy
Tel : +39 0322 44252Mob : +39 334 11 24105
Heroja Pinkija 9521000 Novi Sad , SerbiaTel : +381 21 480 4800Fax : +381 21 480 4808
Jurija Gagarina 14N / 211070 Belgrade , SerbiaTel : +381 11 398 7450Fax : +381 11 398 7500
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