Download - CS Income Verification Child Support Income Verification Process for Custodial Parents.

CS Income Verification

Child Support Income Verification Process for

Custodial Parents


Effective 09/01/2009:

• Custodial Parents (CPs) will have direct access to the Child Support Income information through Child Support Interactive (CSI);

• CPs will be able to print or email a Child Support Income Verification Response Form to Housing Authorities.


Who May Access CSI:

• A CP who has a case with the Office of the Attorney General;– Open Case, or – Closed Case

• A CP with a Registry Only (RO) case


To Access CSI:• CP will need their assigned CIN # and PIN # in order

to logon to CSI.– One CIN# and PIN# will access all of their cases

• CP’s CIN # and PIN # are exclusively theirs and should not be shared.

• CPs can obtain CIN# and PIN#– call 800-252-8014 or– Through CSI

• The CIN# will be mailed


CSI – Sign on Screen• Access CSI at

https://portal.cs.oag.state.tx.us/wps/portal

• Enter CIN #

• Enter PIN #

https://portal.cs.oag.state.tx.us/wps/portal


Closed Case:

• If the CP accesses CSI and the case is closed, the response on the Custodial Parent Login screen will state the following:– Your case is closed as of 00/00/0000. If you wish

to reopen your case, please call your local office at (800)000-0000.


Questions:

• Thank you for your interest in the CP Self Service for Income Verification.