CS Income Verification

Child Support Income Verification Process for

Custodial Parents

CS Income Verification

Effective 09/01/2009:

• Custodial Parents (CPs) will have direct access to the Child Support Income information through Child Support Interactive (CSI);

• CPs will be able to print or email a Child Support Income Verification Response Form to Housing Authorities.

CS Income Verification

Who May Access CSI:

• A CP who has a case with the Office of the Attorney General;– Open Case, or – Closed Case

• A CP with a Registry Only (RO) case

CS Income Verification

To Access CSI:• CP will need their assigned CIN # and PIN # in order

to logon to CSI.– One CIN# and PIN# will access all of their cases

• CP’s CIN # and PIN # are exclusively theirs and should not be shared.

• CPs can obtain CIN# and PIN#– call 800-252-8014 or– Through CSI

• The CIN# will be mailed

CS Income Verification

CSI – Sign on Screen• Access CSI at

https://portal.cs.oag.state.tx.us/wps/portal

• Enter CIN #

• Enter PIN #

CS Income Verification

CS Income Verification

CS Income Verification

CS Income Verification

CS Income Verification

CS Income Verification

CS Income Verification

CS Income Verification

CS Income Verification

CS Income Verification

CS Income Verification

CS Income Verification

CS Income Verification

CS Income Verification

Closed Case:

• If the CP accesses CSI and the case is closed, the response on the Custodial Parent Login screen will state the following:– Your case is closed as of 00/00/0000. If you wish

to reopen your case, please call your local office at (800)000-0000.

CS Income Verification

Questions:

• Thank you for your interest in the CP Self Service for Income Verification.