Customer Intelligence for Insurance

At a glance picture of the relationship and

opportunities for growth

Advanced analytic models that predict future value &

attrition and score sentiment

Prioritized next best treatments based on full

extent of behavior

Insights directly in hands of Agent/Rep Identify cross-sell

opportunities Improve customer

engagement Plan more effective

campaigns

3600 View Infused with Advanced Analytics for Sales & Service Treatments

Product Hierarchy

Claims/Service

Customer Segments

AgentOnlineMobile

RELATIONSHIP

DIMENSIONS

Measure social media engagement and

influenceFilter latest interaction history along with

satisfaction indicator

Predict propensity to buy with “why”

analysis

Proactively monitor potential fraud