CI for Insurance 1 Pager Final
1
Customer Intelligence for Insurance At a glance picture of the relationship and opportunities for growth Advanced analytic models that predict future value & attrition and score sentiment Prioritized next best treatments based on full extent of behavior Insights directly in hands of Agent/Rep Identify cross- sell opportunities Improve customer engagement Plan more effective campaigns 360 0 View Infused with Advanced Analytics for Sales & Service Treatments Product Hierarchy Claims/ Service Customer Segments Agent Online Mobile RELATIONSHIP DIMENSIONS Measure social media engagement and influence Filter latest interaction history along with satisfaction indicator Predict propensity to buy with “why” analysis Proactively monitor potential fraud
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Transcript of CI for Insurance 1 Pager Final
Customer Intelligence for Insurance
At a glance picture of the relationship and
opportunities for growth
Advanced analytic models that predict future value &
attrition and score sentiment
Prioritized next best treatments based on full
extent of behavior
Insights directly in hands of Agent/Rep Identify cross-sell
opportunities Improve customer
engagement Plan more effective
campaigns
3600 View Infused with Advanced Analytics for Sales & Service Treatments
Product Hierarchy
Claims/Service
Customer Segments
AgentOnlineMobile
RELATIONSHIP
DIMENSIONS
Measure social media engagement and
influenceFilter latest interaction history along with
satisfaction indicator
Predict propensity to buy with “why”
analysis
Proactively monitor potential fraud
