Confidential Information of Sony Computer Entertainment Worldwide Studios -
SONY Computer Entertainment
Becket Hacket
Sony, Information Portals
Confidential Information of Sony Computer Entertainment Worldwide Studios -
SONY Computer Entertainment
SCE Worldwide Studios is a division within SONY
We make PlayStation gamesWith many teams (~70) & companies (~25)
And people (~4000) in 10 countries
Divided into 3 main territoriesAmerica, Europe and Japan
Confidential Information of Sony Computer Entertainment Worldwide Studios -
The Opportunity for Collaboration
Geographically dispersed teams:San Francisco, Tokyo, Amsterdam, Liverpool, San Diego, Santa Monica, London,…
A wide variety of clients:Artists, Sound Designers, Directors, Motion Capture Technicians, Executives, HR, Finance,…
Everyone needs to share and track:Sounds, Hi-res Art, Source Code, Marketing Assets, ISO files, etc,…
The Solution:A global collaboration portal built on enterprise class open source applicationsJIRA and Confluence
Confidential Information of Sony Computer Entertainment Worldwide Studios -
A Bit of History
We’ve been using Atlassian products for about 4 years
At First…Wiki and JIRA played second fiddle to SourceForge
Heavy use was made of SF trackers and doc repository
Now…Our Blockbuster Games use Confluence and JIRA exclusively to collaborate on game development and to track assets, bugs, feature requests, etc…
Seeing more interest in Office Connector and Greenhopper
Beginning to see heavy use of {gallery} for asset sharing
Gamers demand “style”!
Confidential Information of Sony Computer Entertainment Worldwide Studios -
SCE Information Portal
Confidential Information of Sony Computer Entertainment Worldwide Studios -
Confidential Information of Sony Computer Entertainment Worldwide Studios -
Confidential Information of Sony Computer Entertainment Worldwide Studios -
Where We Use JIRAGames
Track asset approvalFeature RequestsGame bugs
Tools GroupsBug TrackingFeature RequestBackport Request
Playstation NetworkWeb site work order system
SCE Information PortalHelp Desk
Motion Capture StudioHelp Desk
GreenhopperPMO: Project ManagementOTG: Online Tools GroupGames TeamsWeb Portal Development
Confidential Information of Sony Computer Entertainment Worldwide Studios -
JIRA
20 Workflows
Many custom fields
~20 projects have custom screens
Workflows and custom screens are re-useable
Projects have their own e-mail address
Users (Artists, Sound Designers, Directors) don’t need to learn JIRA
Can share filters between project members
Projects export reports as PDF for distribution
Confidential Information of Sony Computer Entertainment Worldwide Studios -
PlayStation Network
Love the screen capture feature!
Multi-stage workflow
Extensive use of custom fields
Manages content updates for Playstation Network
Images, Page Updates, Games, Layouts, Trailiers
Users mail to an alias or…
Login to JIRA and fill out request form directly
Confidential Information of Sony Computer Entertainment Worldwide Studios -
MLB The Show
Integrated into QA tools
When game crashes a log is sent to the Recap server
From the log a single click will create a JIRA issue and assign it to the appropriate MLB game team component lead
Integration of SCE Recap Server with JIRA using JIRA SOAP API
Confidential Information of Sony Computer Entertainment Worldwide Studios -
Resistance 2 and JIRA
Bug Tracking
Feature Requests
Post Release Updates
Clan Strategies
Confidential Information of Sony Computer Entertainment Worldwide Studios -
On-line Tools Group
Multiple Projects
Multiple Groups
Multiple Methodologies
Multiple Terminologies
Multiple Locations
ONE TOOL!
JIRA + Greenhopper
Confidential Information of Sony Computer Entertainment Worldwide Studios -
JIRA Integration with Our Portal
Confidential Information of Sony Computer Entertainment Worldwide Studios -
Portal Integration – Find Issues
Confidential Information of Sony Computer Entertainment Worldwide Studios -
Portal Integration – Run Filter
Confidential Information of Sony Computer Entertainment Worldwide Studios -
Greenhopper
Massive interest in the pluginDeployed in AprilIn first week 6 projects adopted GreenHopperMuch better interface for creating new tasksThe ability to edit cards and book time at the navigation view is huge for many of our PMsDrag and Drop interface is a huge win!Chart board drives home the importance of everyone updating their WorklogsLogging work is so much easier than the Standard JIRA
Confidential Information of Sony Computer Entertainment Worldwide Studios -
Greenhopper Wish List
SOURCE CODE: Typically all the applications in our environment are open source, it is a bit unnerving for our engineers to have a black box sitting in our living room and no one knows what’s in it
More robust documentation. I have seen in the demo issues being reprioritized in the Planning Board but can’t figure out how to do it for our projects
Best practices
More granular reporting (JIRA SQL)
Confidential Information of Sony Computer Entertainment Worldwide Studios -
And this is the result…
haveasec.com/summitSURVEY!!
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