Cambrian College of Applied Arts & Technology Multi-Year Accessibility Plan
2019 - 2025
The Accessibility for Ontarians with Disabilities Act, 2005
Cambrian College supports the intent of the AODA and its goal of achieving accessibility for Ontarians with disabilities with respect to goods,
services, facilities, accommodations, employment, buildings, structures and premises on or before January 1, 2026.
We are committed to building an inclusive community that includes accessible learning and working environments.
The Cambrian College Community is committed to the full inclusion of all members in the learning, working and use of the College, including
persons with disabilities. To ensure this outcome, all operational policies and procedures for every department of the college are developed under the
guidelines of dignity, independence, integration and equality of opportunity, in compliance with the Accessibility for Ontarians with Disabilities Act,
2005. This multi-year plan will be updated every five years.
Commitment to Accessibility
Cambrian College is committed to full accessibility in every area. We strive to identify and remove barriers on a continual basis to provide the
optimal learning and working environment for every member of our community. The College is committed to having a barrier-free environment by
2025 by being proactive in having our facilities, procedures, services and policies more accessible to meet the needs of people with disabilities. This
plan builds upon the successful completion of the 2012 – 2016 Multi-Year Accessibility Plan and describes the measure the College intends to take to
meet the remaining accessibility standards. As such, the multi-year plan is available in alternate formats upon request.
Part 1: General Standards
AODA Standards /
Regulation Reference O.
Reg.191/11, s. 3(1)
I: Accessibility Policies
Compliance Deadline: January 1, 2013
DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
I: Accessibility Policies Establish and review
accessibility policies.
1. Duty to
Accommodate
2. Disability
Accommodations
3. Customer Service
4. Employment
Accommodation
Policy
1. Covered in Customer
Service Policy
2. Complete
3. In approval process
4. Complete
Coordinator
Accessibility and Director of
Disability Services
AODA Standards /
Regulation Reference O.
Reg.191/11, s. 4
I: Multi-year Accessibility Plans
Compliance Deadline: January 1, 2013
DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Establish multi-year
accessibility plan.
Establish multi-year
accessibility plan approved
by President’s Senior
Executive Committee
1. Identify key stakeholders
2. Revise committee
membership
3. Review draft with
advisory groups
4. Finalize plan
5. Present to Presidents
Senior Executive
Committee
1. Complete
2. Complete
3. Complete
4. Complete
5. Complete
1. Coordinator
Accessibility
2. Accessibility
Working Group with
Coordinator
Accessibility
3. Coordinator
Accessibility
Conduct consultation. 1. Consult with whole
college community
2. Invite external
review of barriers
1. Review draft with
advisory groups
2. Review draft with key
stakeholders such as
physical resources, HR
3. Arrange for an audit of
the main physical
environment
4. Solicit feedback from
Accessibility Working
Group
1. Complete
2. Complete
3. Complete
4. Complete
Coordinator Accessibility
Prepare annual status
report.
1. Annual review
October
2. Post plan in January
1. Accessibility Working
Group
2. Coordinator of
Accessibility
with President’s
Executive
Committee
1. Complete
2. Complete Coordinator of
Accessibility with the
Accessibility Working
Group
AODA Standards /
Regulation Reference O.
Reg.191/11, s. 5
I: Procuring or Acquiring Goods, Services or Facilities
Deadline: January 1, 2013
DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
1. Accessible
1. Review current
procurement
1. Complete
2. Complete
1. Finance
Department and
Incorporate accessibility
criteria and features.
Procurement Policy
approved by
President’s
Executive
Committee (PEC)
processes with an
accessibility lens
2. Revise
procurement
policies to include
accessibility
criteria
3. Present Accessible
procurement policy
to PEC
3. Complete Coordinator
Accessibility
2. Finance
Department and
Coordinator
Accessibility
3. Coordinator
Accessibility
Provide explanation if
impracticable.
1. Establish process for
exceptions to the
Accessible
Procurement Policy
is in place
Complete Finance Department
and Coordinator
Accessibility
AODA Standards /
Regulation Reference O.
Reg.191/11, s. 6
I: Self-service Kiosks
Deadline: January 1, 2013
DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Incorporate accessibility
features.
Ensure self-service kiosks are
accessible Review every self-
service kiosk for
accessibility
a. Wayfinding
b. One-Stop
c. INTERAC
machines
d. Any others as
identified
Ongoing Facilities Department and
Coordinator Accessibility
AODA Standards /
Regulation Reference
O. Reg.191/11, s. 7(1)
I: Training Deadline: January 1, 2014 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Provide training on
accessibility standards and
Human Rights Code.
All staff will complete
mandatory training
provided by the College in
the accessibility standards
and the Human Rights
Code
Training packages will be
provided to staff through e-
Learning and completion
tracked by HR
Complete Coordinator of
Accessibility with Human
Resources Dept. and the
Director Disability
Services
Part II: Information and Communication Standards
AODA Standards /
Regulation Reference O.
Reg.191/11, s. 11
II: Feedback Processes Deadline: January 1, 2014 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Ensure feedback processes
are accessible.
All feedback methods will
be accessible to all staff
and visitors and students
1. Accessible
feedback on
Cambrian webpage
2. Accessible
feedback to all staff
annually inviting
feedback on
accessibility
3. All surveys will be
evaluated for
accessibility and a
statement
developed for each
to indicate process
for accessibility
1. Complete
2. Complete
3. Complete
1. Coordinator
Accessibility with
Marketing
2. Coordinator
Accessibility
3. Accessibility
Coordinator with
college staff
AODA Standards /
Regulation Reference O.
Reg.191/11, s. 12
II: Accessible Formats and Communication Supports Deadline: January 1, 2015 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Provide accessible formats
and communication
supports.
All communication
methods used by the
College will be available in
accessible formats
1. Each
Division/Department
will be notified of
the requirement
2. Suggestions will be
made for accessible
formats related to
each communication
1. Complete
2. Complete
Coordinator of
Accessibility with Director
of Disability Services
Consult with person
requesting accommodation
A process will be
developed that will
guide customers to the
method to request
Appropriate directions
developed for web and
print-based information
Complete Coordinator of
Accessibility with Director
of Disability Services
Notify public of
availability
Provide notices 1. Notices developed in
college
2. Notices developed
on web
3. Notices developed
within academic
communication with
students
1. Complete
2. Complete
3. Complete
Coordinator of
Accessibility with Director
of Disability Services
AODA Standards /
Regulation Reference O.
Reg.191/11, s. 13
II: Emergency Procedure Plans and Public Safety Information
Deadline: January 1, 2012
DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Make emergency
procedure
and public safety
information accessible
Ensure emergency
procedures are
accessible
All procedures have
consideration for the
needs of persons with a
variety of disabilities
Complete Coordinator of
Accessibility
AODA Standards /
Regulation Reference O.
Reg.191/11, s. 14
II: Accessible Web Sites and Web Content Deadline: Jan 2014 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
1. Ensure websites
and web content
conform to
guidelines.
2. New websites and
web content to
Level A by January
1, 2014.
3. All websites and
web content to
Level AA by
January 1, 2021.
1. College website
will conform to
guidelines
2. Content of website
will be accessible
Consult with web team to
ensure guidelines are
available including AVP
Advancement
1. Complete
2. Complete
3. Ongoing
1. Coordinator of
Accessibility with
Director of
Disability Services
2. AVP Advancement
3. Information
technology and
AVP Advancement
AODA Standards /
Regulation Reference o.
Reg.191/11, s. 15
II: Educational & Training Resources and Materials Deadline: January 1, 2013 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Provide accessible or
conversion-ready
electronic format of
educational or training
resources/material as
needed.
1. All staff aware of
the need for all
educational
material to be
available in
alternate format
2. Text books
available in
electronic format
upon request
1. Ensure all staff are
aware of the need
on a student basis
through written
memo at the same
time as the student
identifies to GCC
and provides proof
of disability.
2. Ensure procurement
of books in
alternate format is
current
1. Complete
2. Complete
Director of
Disability Services
Provide program
information and student
records in accessible
format.
Program information and
students records are in
accessible format upon
request
1. Meet with
Registrar’s Office
to develop process
for records
2. Meet with QTRC,
e-learning team, IT
and web team to
ensure program
info is accessible
Complete Coordinator of
Accessibility
AODA Standards /
Regulation Reference o.
Reg.191/11, s. 16
II: Training to Educators Deadline: January 1, 2013 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Provide accessibility
awareness training to
faculty and instructors.
All faculty will have
AODA awareness training
Develop awareness
package for all faculty
Complete Human Resources,
Coordinator of
Accessibility and Director
of Disability Services
Keep a record of the
training provided,
including dates and number
of people
Tracking will be developed 1. Develop package
through e-learning
2. Meet with HR to
ensure this is
tracked
Complete Human Resources,
Coordinator of
Accessibility
AODA Standards /
Regulation Reference o.
Reg.191/11, s. 17
II: Producers of Educational or Training Materials Deadline: January 1, 2012 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Provide accessible format
or conversion-ready
textbooks by January 1,
2015.
All textbooks available in
electronic format
1. Continue with
AERO project
2. Continue
relationship with
other publishers
3. Ensure there is a
process for students
to receive texts in a
timely manner
Complete Director of
Disability Services
Provide accessible format
or conversion-ready print-
based educational or
training learning
Accessible formats will be
available
1. Consult with
academic division
2. Consult with e-
learning team
Complete Coordinator of
Accessibility and Director
of Disability Services
Part III: Employment Standards
AODA Standards /
Regulation Reference o.
Reg.191/11, s. 22
III: Recruitment, General
Deadline: January 1, 2014
DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Notify about
accommodation in
recruitment process.
Recruitment information
will include info on the
process for accommodation
in the recruitment process
Meet with HR to provide
information
Complete Human Resources,
Coordinator of
Accessibility
AODA Standards /
Regulation Reference o.
Reg.191/11, s.23
III: Recruitment, Assessment or Selection process
Deadline: January 1, 2014
DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Notify applicants selected
that accommodations are
available upon request.
Applicants will be
notified about the
accommodation process
Meet with HR to provide
information
Complete Human Resources,
Coordinator of
Accessibility
Provide suitable
accommodation upon
request.
Interviewees will be provided
with a statement that directs
the accommodation process
Meet with HR to provide
information
Complete Human Resources,
Coordinator of
Accessibility
AODA Standards /
Regulation Reference o.
Reg.191/11, s. 24
III: Notice to Successful Applicants
Deadline: January 1, 2014
DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Notify successful applicant
of accommodation policies.
Applicants will be
provided with a
statement that directs the
accommodation process
Meet with HR to provide
information
Complete Human Resources,
Coordinator of
Accessibility
AODA Standards /
Regulation Reference o.
Reg.191/11, s. 25
III: Informing employees of supports Deadline: January 1, 2014 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Tell employees of policies
supporting employees with
disabilities.
Employees will be advised
of the process and policies
for accommodations
Meet with HR to provide
information
Complete Human Resources,
Coordinator of
Accessibility
Provide information to
new employees.
Employees will be advised of
the process and policies for
accommodations
Meet with HR to provide
information Complete Human Resources,
Coordinator of
Accessibility
AODA Standards /
Regulation Reference o.
Reg.191/11, s. 26
DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Provide accessible formats
and communication
supports for job or
workplace
information.
Accessible formats will be
provided upon request 1. Meet with HR to
provide information
2. Provide training to
all administrators
Complete Coordinator of
Accessibility
Consult with the
employee to determine
the suitability of format
or support.
A process will be developed
to consult on a regular basis
with employees with
disabilities about the
effectiveness of the
accommodation process
Meet with HR to provide
information Complete Coordinator of
Accessibility
AODA Standards /
Regulation Reference o.
Reg.191/11, s. 27
III: Workplace Emergency Response Information Deadline: January 1, 2012 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Provide individualized
workplace emergency
response information.
Provide information to
person designated to
provide assistance upon
consent.
Provide information as soon
as practicable.
Complete information will be
developed to be delivered to
employees with disabilities
1. Meet with HR to
develop response
process
2. Provide to all
employees with
disabilities
Ongoing Human Resources, Manager
Equity, Human Rights and
Accessibility
Review individualized
workplace emergency
response information.
The plan will be completed
with information for persons
with disabilities
Complete Manager, Public Safety
AODA Standards /
Regulation Reference o.
Reg.191/11, s. 28
III: Documented Individual Accommodation Plans Deadline: January 1, 2014 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Develop written process
for documenting individual
accommodation plans.
Meet with HR to develop
process
Complete Human Resources,
Manager Equity, Human
Rights and Accessibility
Include prescribed
elements
in the process:
how an employee
can participate.
how the employee
will be assessed.
how an employer
can accommodation
request be
achieved.
how an employee
can request the
participation of
union
representative.
A process will be
developed to fully inform
staff
Develop with HR
Complete Coordinator of
Accessibility
Director HR
how an employee’s
personal
information will
remain private.
how, and how
often, the plan will
be reviewed and
updated.
how reasons for a
denied request will
be communicated.
AODA Standards /
Regulation Reference o.
Reg.191/11, s. 29
III: Return-to-work Process Deadline: January 1, 2014 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Develop a documented
return-to-work process.
A process will be
developed to fully inform
staff
Develop with HR
Complete Coordinator of
Accessibility
Director HR
Include steps the employer
will take; use documented
individual accommodation
plans.
A process will be
developed to fully inform
staff
Develop with HR
Complete Coordinator of
Accessibility
Director HR
AODA Standards /
Regulation Reference o.
Reg.191/11, s. 30
III: Performance Management
Deadline: January 1, 2014
DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Take into account the
accessibility needs of
employees with
disabilities, as well as
individual accommodation
plans when using its
performance management
process in respect of
employees with
disabilities.
A process will be
developed to fully inform
staff
Develop with HR
Complete Coordinator of
Accessibility
Director HR
AODA Standards /
Regulation Reference o.
Reg.191/11, s. 31
III: Career Development
Deadline: January 1, 2014
DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Take into account the
accessibility needs of its
employees with disabilities
as well as any individual
accommodation plans,
when providing career
development and
advancement to its
employees with
disabilities.
A process will be
developed to fully inform
staff
Develop with HR
Complete Coordinator of
Accessibility
Director HR
AODA Standards /
Regulation Reference o.
Reg.191/11, s. 24
DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Include accessibility
considerations in
redeployment
A process will be
developed to fully inform
staff
Develop with HR
Complete Coordinator of
Accessibility
Director HR
Part IV: Design of Public Spaces (Built Environment)
AODA Standards /
Regulation Reference o.
Reg.191/11, s. 80
DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY
Provide accessible public
spaces
Newly constructed outdoor
public spaces and all
service areas (built after
January 1,
2016) will meet all
requirements, including:
Recreation trails
Public eating areas
Outdoor play areas
Exterior paths
Accessible parking
Obtaining services
The Facilities Management
Department will continue
to comply with the
regulation and apply the
new standards when
designing new facilities
and when carrying
modification to existing
facilities.
When identified and when
viable to do so, existing
non-conforming facilities
will be brought up to the
new standards as per the
legislation.
Ongoing Director, Facilities
Management
Remaining Standards (2019 - 2021)
Deadlines for the Remaining Information and Communications Standards
Requirement Area Responsible Compliance Date
s.18. Digital Library Resources Library Jan. 1, 2021
s.17. Digital Educational Materials Academic Leadership, Director of Disability
Services
Jan. 1, 2021
s.14. Websites at WCAG Level AA AVP College Advancement, IT Jan. 1, 2021
The College is well on its way of meeting these standards as many of the learning resources material and academic material are already available in
an accessible digital format.
Appendix C-2: Compliance Timeline
Section
January 1 of
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021 2022 2023 2024 2025
s.3: Establish accessibility policies s.4: Establish multi-year plan; conduct consultation;
prepare annual status report
s.5 Incorporate access criteria in procuring/acquiring
goods/services/facilities
s.6 Incorporate access features in self-service kiosks s.7 Provide OHRC training s.11 Ensure accessible feedback processes s.12 Provide accessible formats and communication
supports, notify public about availability
s.13 Make emergency procedure plans and safety
information accessible
s.14 Make new websites and web content conform to
WCAG 2.0 Level A
s.14 Make all websites and web content conform to
WCAG 2.0 Level AA
s.15 Provide accessible / conversion ready educational
training material or resources
s.15 Provide program info and student records in
an accessible format
s.16 Provide accessibility awareness training to
teachers; keep records
s.17 Provide accessible format/conversion ready
textbooks (if producer)
s.17 Provide accessible format/conversion ready print-
based educational or training resources (if producer)
s.18 Libraries to provide accessible or conversion ready s. 81 Provide accessible public spaces
spaces
Note: Coloured bar indicates the duration of time available to prepare for compliance.
As previously stated, this multi-year plan is available in alternate formats upon request.
Section January 1 of
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021 2022 2023 2024 2025
print-based resources on request
s.18 Libraries to provide accessible or conversion ready
digital or multi-media resources on request
s.22 Notify employees and public about
accommodation available in recruitment process
s.23 Notify job applicants participating in assessment
about accommodation available upon request; provide
suitable accommodation on request
s.24 Notify successful applicant of accommodation
policies
s.25 Inform employees of accommodation policies
s.25 Provide updated information to employees on
changes to accommodation policies
s.26 Provide suitable accessible format or conversion
ready information needed to do job, or generally
available in workplace, upon request
s.27 Provide individualized emergency response
information upon request as soon as practicable;
review individualized information
2.28 Develop written process for developing
documented individual accommodation plans
s.29 Develop a documented return-to-work process
s.30 Incorporate accessibility needs and
accommodation plans in performance management
process
s.31 Incorporate accessibility needs and
accommodation plans in career development process
s.32 Incorporate accessibility needs and
accommodation plans in redeployment process
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