Submitted to Prof. J.B Singh
By
Suraj Vaidya C-80
Business Process Reengineering And Information Technology
• Basic terms
• Reduce Mediation & Increase Collaboration
• Relation between IT and BPR
• Role of Information Technology in Reengineering
• Conclusion
Agenda
• Information technology
• Is a term that encompasses all forms of technology used to create, store, exchange, and use information in its various forms
E.g. business data, voice conversations, still images
Basic Terms
• Business process re-engineering
Is a business management strategy, originally pioneered in the early 1990s, focusing on the analysis and design of workflows and processes within an organization.
Basic Terms
• Mediation
Refers to the sequential flow of input and output among the participants' functions in a business process.
• Collaboration
Working together on a project
Basic Terms
Reduce Mediation
• Shared databases
• Imaging technology
• Electronic data exchange and electronic fund transfer
Increase Collaboration
By allowing information transfer by using tools such as electronic mail, video conference, and file transfer protocol.
Reduce Mediation & Increase Collaboration
• IT is a Key enabler
• IT and BPR have recursive relationship
Relationship between IT & BPR
• Analysis Phase
• Design Phase Partnership with process owner
• Implementing phase
• Accountability and leadership
Partnership with process owner, steering committee, leader and team
Role of IT in BPR
Ford Accounts Payable Process
Accounts Payable
Vendor
Goods Receiving
Payment
Invoice
Receiving document
Purchasing
Purchase order
Copy of purchase order
PO = Receiving Doc. = Invoice ?
Ford Accounts Payable Process
Vendor
Goods
Payment
Purchasing
Purchase order
Results: Reduced headcount by 75% Eliminate invoice and improve accuracy
Online Database
Receiving
Match Order
• IT is not only an enabler for reengineering it has also become an essential and integral part of all reengineering efforts.
• Role of IT in reengineering is not to automate the business process.
Conclusion
Thank You