Submitted to Prof. J.B Singh

By

Suraj Vaidya C-80

Business Process Reengineering And Information Technology

• Basic terms

• Reduce Mediation & Increase Collaboration

• Relation between IT and BPR

• Role of Information Technology in Reengineering

• Conclusion

Agenda

• Information technology

• Is a term that encompasses all forms of technology used to create, store, exchange, and use information in its various forms

E.g. business data, voice conversations, still images

Basic Terms

• Business process re-engineering

Is a business management strategy, originally pioneered in the early 1990s, focusing on the analysis and design of workflows and processes within an organization.

Basic Terms

• Mediation

Refers to the sequential flow of input and output among the participants' functions in a business process.

• Collaboration

Working together on a project

Basic Terms

Reduce Mediation

• Shared databases

• Imaging technology

• Electronic data exchange and electronic fund transfer

Increase Collaboration

By allowing information transfer by using tools such as electronic mail, video conference, and file transfer protocol.

Reduce Mediation & Increase Collaboration

• IT is a Key enabler

• IT and BPR have recursive relationship

Relationship between IT & BPR

• Analysis Phase

• Design Phase Partnership with process owner

• Implementing phase

• Accountability and leadership

Partnership with process owner, steering committee, leader and team

Role of IT in BPR

Ford Accounts Payable Process

Accounts Payable

Vendor

Goods Receiving

Payment

Invoice

Receiving document

Purchasing

Purchase order

Copy of purchase order

PO = Receiving Doc. = Invoice ?

Ford Accounts Payable Process

Vendor

Goods

Payment

Purchasing

Purchase order

Results: Reduced headcount by 75% Eliminate invoice and improve accuracy

Online Database

Receiving

Match Order

• IT is not only an enabler for reengineering it has also become an essential and integral part of all reengineering efforts.

• Role of IT in reengineering is not to automate the business process.

Conclusion

Thank You