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Executive & Professional Education Center 505.277.2525 • cpd.unm.edu
BE BOLD!Transform Your World
Career & ProfessionalDevelopment Programs
Ordinary people can be BOLD in extraordinaryways. They may wear muted colors and sensibleshoes, but they distinguish themselves with
BOLD actions.
The UNM employee from Gallup who commutes toAlbuquerque to earn his PMP certification is BOLD. Thefire fighter who earned her EMBA while working full-timeis BOLD. The new manager and mother in Women’sLeadership Development is BOLD.
Education can empower you to be BOLD too. New skillswill help you to nab that promotion. New connections willbring you new ideas and opportunities, and newperspectives will help you to transform your world. Youmay even consider BOLD new adventures. My advice?Go for it—take the first step and create the life you want.I can tell you that as you age, you only regret theopportunities you let slip away. You will never regretbeing BOLD.
Our Career and Professional Development Programsbring together like-minded professionals and provide aplace to share ideas and solve problems. There’s nohomework and our instructors help participants to applytheir new skills in the real world. Our supportive staffmembers and convenient schedules make it easy for youto return to school.
Be BOLD this spring, and transform your world.
Bruncha M. Milaszewski
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Classes fill quickly. Register today!505.277.2525 • cpd.unm.edu
Be Bold, Transform Your World
2 Executive & Professional Education Center
DISCOUNTS� EARLY BIRD
DISCOUNT$50 OFF: Register andpay before January 15, 2016
� GROUP DISCOUNT$100 OFF: Registerwith 3 or more people fromthe same organization
� UNM DISCOUNT$100 OFF: UNM staff,faculty, and alumni are eligible
� UNM TUITIONREMISSION: $2,357.12available for professionaldevelopment in Spring 2016
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Table of ContentsGrant Skills Workshop• Wednesdays, Apr. 6-20, 2016 • 8:30-11:30 am• $495
Business Communication•Wednesdays, Feb. 10-Apr. 6, 2016 • 6:00-9:00 pm• $995
SHRM Exam Prep•Mondays, Feb. 22-May 16, 2016 • 6:00-9:00 pm• $1395
HR Straight Talk Series: ADA•Wednesdays, May 4-18, 2016 • 8:30-11:30 am• $495
Lean Practitioner•Mondays, Feb. 22-Apr. 18, 2016 • 6:00-9:00 pm• $1045
Lean Expert•Thursdays, Feb. 25-Apr. 21, 2016 • 6:00-9:00 pm• $1045
Healthcare Management•Fridays, Feb. 26-Apr. 29, 2016 • 1:00-4:00 pm• $1045
Change Management•Tuesdays, Mar. 22-Apr. 19, 2016 • 6:00-9:00 pm• $795
Women’s Leadership•Thursdays, Feb. 18-Apr. 21, 2016 • 1:00-4:00 pm• $995
Essentials for Managers•Tuesdays, Feb. 16-Apr. 26, 2016 • 1:00-4:00 pm• $1045
Excel for Decision Making•Tuesdays, Mar. 22-Apr. 19, 2016 • 6:00-9:00 pm• $595
Practical Project Management•Fridays, Feb. 12-Apr. 22, 2016 • 8:30 am-12:00 noon• $1045
Mediation Certification•Saturdays, Mar. 5-Apr. 16, 2016 • 9:00 am-4:45 pm• $1195
Grant Skills WorkshopThe competition for grant money is formidable. In order to win, grantwriters must utilize an array of tools to strengthen the proposal and edgeout the competition. Enroll in our Grant Skills Workshop and win thegrants your organization needs.
In this three-week workshop, instructor, Jill VonOsten will take you step-by-step through the stages of planning, locating funding sources, and writinggrant proposals. With so much at stake, don’t leave grant writing tochance.
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DETAILS:Cost: $495Dates: Wednesdays, Apr. 6-20, 2016Time: 8:30-11:30 AM
SESSIONS (3)� Researching & Planning� Writing� Writing & Submitting
INSTRUCTOR� Jill VonOsten
WHO SHOULD TAKE THISPROGRAM?� Professionals who need practice
planning and writing proposals� Grant writers looking for competitive
strategies and expanded opportunities� Anyone who relies on grants to fund
organizational initiatives
WHAT WILL YOU BE ABLE TO DO?� Research, write, and develop
persuasive proposals� Become fluent in the language of
grant proposals� Align client and community-based
needs with available funding sources
Business CommunicationCommunication isn’t about words – it’s about impact. Every word is achoice, which will ultimately influence the way your message is received.Make the right choices in your communication and make an impact onyour audience.
In Business Communication, a new, eight-week program, participants willacquire strategies for identifying a target audience and techniques forpersuading that audience. Participants will also learn stylistic guidelines,software tools, and grammatical rules for keeping communications clear,concise, and compelling.
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DETAILS:Cost: $995Dates: Wednesdays, Feb. 10-Apr. 6, 2016
No class on Mar. 16, 2016Time: 6:00-9:00 PM
SESSIONS (8)� Assessing Audiences� Strategizing for Audiences� Crafting Correspondences� Business Stylistics� Producing Proposals� Report Writing� Visual Design for Businesses� Persuasive PowerPoints
INSTRUCTOR� Dr. Joseph Bartolotta
WHO SHOULD TAKE THISPROGRAM?� Anyone who wants to take their
communication skills to the next level
WHAT WILL YOU BE ABLE TO DO?� Identify your audience and assess their
expectations� Devise strategies for appealing to your
target audience� Choose a medium that fits your style
and purpose� Add stylistic elements to make your
writing clear and memorable� Develop your personal communication
style
SHRM Exam Prep
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Increase your value as an HR professional with SHRM-CP or SHRM-SCPcertification. Certification in HR demonstrates an understanding of HRprinciples and knowledge of industry best practices.
Over the course of 12 weeks, SHRM Exam Prep will cover all of the HRcompetencies identified by the Society for Human Resource Management(SHRM), while preparing students for CP or SCP certification.
DETAILS:Cost: $1395Dates: Mondays, Feb. 22-May 16, 2016
No class on Mar. 14, 2016Time: 6:00-9:00 PM
SESSIONS (12)� Introduction & Pre-Test� HR Competencies, HR Structure,
& HR Strategy� Talent Acquisition & Retention� Employee Engagement & Workforce
Management� Total Rewards� Organizational Effectiveness/
Learning & Development� Global HR, Technology, & Data� Employee Relations� Diversity & Inclusion/Risk
Management� Employment Law� Ethics, Corporate Social
Responsibility, & Course Review� Final Exam Discussion
INSTRUCTORS� Stacey Nash� Karen Ross� Justin Najaka� Don Shoemaker
WHO SHOULD TAKE THISPROGRAM?� HR professionals interested in SHRM
Certification at the CP or SCP level
WHAT WILL YOU BE ABLE TO DO?� Prepare for the SHRM-CP or SHRM-
SCP exam� Learn best practices in human
resource management� Increase your professional worth with
SHRM certification
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HR Straight Talk Series:The Americans withDisabilities Act (ADA)
It’s never been more important to integrate ADA requirements into theworkplace. Since the Americans with Disabilities Act Amendments Act(ADAAA) was passed, courts have been abuzz with activity. In addition,state and federal anti-discrimination agencies have stepped upenforcement.
Most organizational leaders and HR professionals know about bestpractices in Human Resource Management. That’s the easy part. The“rubber meets the road” in the how-to and what-if questions that arisewhen managers attempt to implement HR processes and procedures. ThisStraight Talk Series takes a no-nonsense approach to discussing anddissecting the requirements of the Americans with Disabilities Act.
DETAILS:Cost: $495Dates: Wednesdays, May 4-18, 2016Time: 8:30-11:30 AM
SESSIONS (3)� An Overview of the ADA & ADAAA� ADA Applied: Administrative Agency
& Court Interpretations� The ADA in Practice
INSTRUCTOR� Alice Kilborn,
JD, PHR,SHRM-CP
WHO SHOULD TAKE THISPROGRAM?� HR professionals in need of
recertification credits� CEOs, CFOs, and other executives
concerned with the impact of ADAregulations
WHAT WILL YOU BE ABLE TO DO?� Advise your organization about ADA
implementation and complianceregulations
� Earn 9 Professional DevelopmentCredits from SHRM
� Network with fellow HR professionalsand share implementation strategies
DETAILS:Cost: $1045Dates: Mondays, Feb. 22-Apr. 18, 2016
No class Mar. 14, 2016Time: 6:00-9:00 PM
SESSIONS (8)� Introduction to Lean/House of Lean� Measurements & Score Cards� Waste Identification & Elimination� Process Flow & Mapping Techniques:
Part 1� Process Flow & Mapping Techniques:
Part 2� Problem Solving� Lean Leadership� 5S & Course Wrap Up
INSTRUCTORS� Randy Simons� David Ortega
WHO SHOULD TAKE THISPROGRAM?� Managers responsible for overseeing
operations of any kind� Employees with ideas for increasing
efficiency� Everyone in between!
WHAT WILL YOU BE ABLE TO DO?� Increase your personal efficiency and
streamline your work� Remove processes that don’t add value
to the customer� Design new, waste-free processes for
maximum efficiency� Solve a current, work-related problem
with Lean principles
Lean Practitioner
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Go Lean! Streamline your procedures, increase your organization’sproductivity and re-energize your employees. Service, healthcare,manufacturing, and other industries all benefit from lean principles.
Our instructors utilize lean principles in their day-to-day work, and willhelp you apply Lean in your organization. Become a Lean Practitioner,increase your productivity, and spend more time on what really matters.
NOTE:
All our programs
include books
and materials!
Registertoday!
505.277.2525cpd.unm.edu
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Lean ExpertYou’re a Lean, mean, process improvement machine, and you’re readyfor more. Now that you understand the principles of Lean, it’s time toembed them in your organization’s leadership and culture.
In Lean Expert, Randy Simons and David Ortega will lead participantsthrough Lean team selection, strategic planning, and changemanagement. You will acquire new tools for implementing Lean at anorganizational level.
DETAILS:Cost: $1045Dates: Thursdays, Feb. 25-Apr. 21, 2016
No class Mar. 17, 2016Time: 6:00-9:00 PM
SESSIONS (8)� Overview� Identifying & Assessing
Opportunities� Strategic Management� Organizing the Team� Kaizen Events: Making the Gains� Kaizen Events: Sustaining the Gains� Change Management: Leadership� Change Management: Culture &
Your Role
INSTRUCTORS� Randy Simons� David Ortega
WHO SHOULD TAKE THISPROGRAM?� Participants of Lean Practitioner
WHAT WILL YOU BE ABLETO DO?� Structure, plan, and execute a Kaizen
event� Identify and assess improvement
opportunities� Organize Lean work teams for
increased productivity� Incorporate Lean principles into
your organization’s culture
NOTE:
All our programs
include books
and materials!
Registertoday!
505.277.2525cpd.unm.edu
Healthcare ManagementYou know healthcare. Now you need to understand business. As thehealthcare industry is squeezed by social and economic forces, leadersmust expand their skill sets. Healthcare managers are in high demand, andmanagerial development will give you a competitive edge.
Delve into the key areas of healthcare management, including healthcarereform, financial management, and team building. This program can helpyou turn industry-wide change into personal opportunity. This is yourchance to be bold.
DETAILS:Cost: $1045Dates: Fridays, Feb. 26-Apr. 29, 2016
No classes on Mar. 18 or Apr. 15, 2016
Time: 1:00-4:00 PM
SESSIONS (8)� Patient Centeredness� Ethics & Values-Based Decision
Making� Leadership in High-Performing
Healthcare Organizations� Accounting in Healthcare
Organizations� Strategy� Diversity & Team Building� Building Effective Relationships in
Healthcare� Healthcare Reform/Change
Management
INSTRUCTORS� Sara Koenig, MD� Joan Gibson� Dr. Jackie Hood� Dr. Leslie Oakes� Kelly Byram� Mary Ann Orzech, MD
WHO SHOULD TAKE THISPROGRAM?� Healthcare Professionals who:- Supervise healthcare staff- Report to a board- Oversee budgets and finance- Engage in resource development
WHAT WILL YOU BE ABLE TO DO?� Adapt to recent changes in the field,
including healthcare reform� Develop a relevant and lasting
strategic plan� Understand and address financial
issues unique to healthcare institutions� Cultivate valuable relationships with
your stakeholders
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Change ManagementChange is scary. It can be challenging to move outside of your comfortzone, but the best ideas and most exciting opportunities often residethere. As a leader, it’s your job to diminish fear by helping your teamunderstand the benefits of change.
In this dynamic program, experienced HR professional, Don Shoemakerguides participants through the process of change management. Learnto develop appropriate responses to change, communicate changeeffectively, and turn change into opportunity.
DETAILS:Cost: $795Dates: Tuesdays, Mar. 22-Apr. 19, 2016Time: 6:00-9:00 PM
SESSIONS (5)� Introduction to Change Management:
Change vs. Transition� Leading People through the Neutral
Zone� Supporting New Beginnings� Coaching People in Transition� Your Action Plan &
Resources
INSTRUCTOR� Don Shoemaker
WHO SHOULD TAKE THISPROGRAM?� Directors or executives who drive
organizational change� Managers who are planning to
implement a new process� Professionals entering into a
management position at a neworganization
WHAT WILL YOU BE ABLE TO DO?� Persuade your stakeholders to
embrace the proposed change� Use effective communication to
overcome resistance to change� Learn methods for monitoring results
and measuringsuccess
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Women’s Leadership Development
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The Anderson School of Management’s Women’s Leadership Developmentprogram is designed for women who are in or aspire to managerial andexecutive levels of leadership. With a focus on both personal growth andthe tough issues women face today, you will gain the tools you need tocompete for high-level organizational leadership positions.
A SPECIAL NOTE TO EMPLOYERS: Research has shown thatorganizations with high levels of women in leadership positions tendto be more successful than male-dominated companies. Sponsoringparticipation in Women’s Leadership Development can help yourorganization cultivate and retain top talent.
DETAILS:Cost: $995Dates: Thursdays, Feb. 18-Apr. 21, 2016
No classes on Feb. 25 or Mar. 17, 2016
Time: 1:00-4:00 PM
SESSIONS (8)� Authentic Leadership� Leadership Styles & Diversity� Power & Influence� Social Capital & Networking� Collaborative Relationships� Negotiation Skills� Branding & Marketing Yourself� Career/Life Balance
INSTRUCTORS� Anne Lightsey� Dr. Rob DelCampo� Dr. Jaqueline Hood� Katie Snapp� Sophie Martin
WHO SHOULD TAKE THISPROGRAM?� Women who aspire to leadership
positions in any industry� Women in management positions who
want new leadership techniques
WHAT WILL YOU BE ABLE TO DO?� Build valuable relationships with other
successful, driven women� Navigate workplace politics with
finesse� Utilize your social capital to reach
your goals� Negotiate to reach favorable
conclusions� Find a balance between your career
and your personal life
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Essentials for ManagersYou’re a high performer, you know your job, and you’re ready for the nextstep. You want more responsibility, greater rewards, and more autonomy. Asyou take the leap, you must understand the differences between managingprojects and managing people.
New and aspiring managers will gain fundamental management skillsincluding: effective personal communication, employment law, and conflictresolution. The program utilizes real-world examples to demonstratepractical application. Learn today – Lead tomorrow.
DETAILS:Cost: $1045Dates: Tuesdays, Feb. 16-Apr. 26, 2016
No class on Mar. 15, 2016Time: 1:00-4:00 PM
SESSIONS (10)� Developing Your Leadership Skills� Managing & Resolving Conflict� Enhancing Your Personal
Communication� Your Management Style & Working
Relationships� Conducting Performance Appraisals &
Motivating Employees� Planning & Delegating for Time
Management� Managing & Participating in Work
Teams� Understanding Employment Law� Career Life Balance� Resiliency Training
INSTRUCTORS� Dr. Jacqueline Hood� Anne Lightsey� Katie Snapp� Linda Strauss� Whitney Warner
WHO SHOULD TAKE THISPROGRAM?� New managers developing their
leadership style� Talented professionals aiming for
management roles
WHAT WILL YOU BE ABLE TO DO?� Delegate for results� Manage time and meetings with ease� Utilize active listening skills to develop
strong teams� Balance the demands of your new role� Resolve conflict between employees
Excel for Decision Making
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Data is not enough. With the right tools and the right analysis, databecomes actionable information.
Utilize Excel to clean, organize, analyze, and summarize your data.Instructors use hands-on activities and real-world examples todemonstrate Excel's functionality. Feel free to bring your own data for in-class practice.
DETAILS:Cost: $595Dates: Tuesdays, Mar. 22-Apr. 19, 2016Time: 6:00-9:00 PM
SESSIONS (5)� Data Management� Analyzing Data� Using Lookup & Conditional
Functions� Statistical Features� Effectively Presenting Data: Excel vs.
Access for Data Storage
INSTRUCTORS� Ann Brooks
WHO SHOULD TAKE THISPROGRAM?� Managers who are looking to make
stronger data-based decisions� Professionals who analyze operations,
marketing, financial, or sales data� Anyone interested in acquiring
advanced Excel skills
WHAT WILL YOU BE ABLE TO DO?� Improve your ability to make effective
decisions based on reliable data� Clean, organize, summarize, and
analyze your data� Utilize Excel features such as Pivot
Tables, Conditional Formatting, andLookup TablesNOTE:
Participants are requested tobring their own laptop for
in-class practice.
Practical Project ManagementEffective project management is essential in today’s business world.Organizations are faced with increasing pressure to complete projectswith shorter time frames and smaller budgets. Project managers mustensure that their projects are profitable and aligned with the strategicgoals of their organization.
Practical Project Management provides you with the essential skills youneed to keep projects on task, on time, and on budget. You will learnfrom highly qualified instructors with substantial project managementexperience.
DETAILS:Cost: $1045Dates: Fridays, Feb. 12-Apr. 22, 2016Time: 8:30 AM-12:00 Noon
SESSIONS (10)� The 5 Phases of a Project� Stakeholder Management� Organizational Structure & Its
Influence on Projects� Risks & Risk Management Planning� Scheduling for Project Success� Budget Development & Procurement
Planning� Project Monitoring & Control� Quality Planning & Control� Communication & Project Reporting� Project Integration with Business
Requirement
INSTRUCTORS� LaMonica
Whittaker-Walker, PMP
� Jill VonOsten� Grant Black, PMP
WHO SHOULD TAKE THISPROGRAM?� Professionals who manage projects and
want to improve their skills and utilizebest practices
� Individuals who have the requisitework experience and requireprofessional development units forPMP certification
WHAT WILL YOU BE ABLE TO DO?� Initiate, Plan, Execute, Control, Monitor,
and close a project� Complete projects on time and within
budget� Drive performance with a new set of
tools and techniques� Receive 35 educational contact hours
required for PMP certifiction
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Organizations,invest in your best
and brightest,retain your top
talent, and impactyour bottom line.
Mediation CertificationMediation skills are life skills. Mediation focuses on reaching a consensusbetween disputing parties through active listening techniques anddiscussion. Mediation not only resolves conflicts – it increases productivity,saves time and money, creates a safer workplace, and promotes a climateof collaboration.
Mediation Certification will not only give you conflict management skills;you will meet the training requirement necessary to mediateprofessionally in New Mexico. Observe real-life mediations, co-mediatedisputes, and receive individualized feedback from our experiencedinstructor and professional mediator, Anne Lightsey.
DETAILS:Cost: $1195Dates: Saturdays, Mar. 5-Apr. 16, 2016
No class on Mar. 26Time: 9:00 AM-4:45 PM
SESSIONS (40 HOURS)� You & Mediation: An Overview� Think Like a Mediator: Recognize &
Deal with Root Causes of Conflict� Essential Mediator Skills� Stages of Mediation� Mediation Live & in Person� Advanced Mediator Skills: We’re All in
This Together� Bringing It All Together� Closing: You Just Keep Getting Better
INSTRUCTORS� Anne Lightsey
WHO SHOULD TAKE THISPROGRAM?� Professionals responsible for resolving
workplace conflict� People interested in mediating
professionally� Legal professionals interested in
alternate forms of dispute resolution
WHAT WILL YOU BE ABLE TO DO?� Utilize active listening to reach the
root cause of conflict� Mediate in your organization to
avoid costly litigation� Earn your certification and become a
professional mediator
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Executive & ProfessionalEducation Center
ProgramsExecutive MBA — emba.unm.edu
Earn your MBA in 25 months, network with rising business leaders, travel on aninternational residency, and receive personalized career coaching. It’s the MBAfor bold business leaders.
MBA in Education Leadership — mbaed.unm.eduAnderson’s newest MBA program develops current educators and administratorsinto educational leaders. Applicants are considered for the Woodrow Wilson MBAFellowship in Education Leadership, which pays for all educational expenses,including tuition, fees, and books.
GMAT/GRE Test Prep — emba.mgt.unm.edu/test-prep.aspReady for graduate school? All you need to do is pass the GMAT or the GRE.With more in-class hours than any other test prep program in the nation, theGMAT/GRE test prep program will help you earn the score you need.
Executive & Professional Coaching — 505.277.2525Work with a professional career coach and pave the way to your career goals.Through one-on-one conversation, analytical exercises, and probing discussions,you’ll get unstuck and determine the best way to move your career forward.
Custom Programs — customprograms.unm.eduDevelop a customized training program tailored to your organization’s goals.Access all of the resources of New Mexico’s flagship business school and create asolution that addresses ALL of your needs.
Graduate School of Management Building1924 Las Lomas NEThird floor of the Graduate School of ManagementBuilding (GSM) on UNM campus. Parking is readilyavailable at the Yale Parking Structure. Prior to your class,you will receive a pass code to use at the Yale ParkingStructure at no charge. The parking structure is on theeast side of Yale Blvd., one block south of Lomas Blvd.
Fearful about UNM parking? Fear no more! All of our Career and Professional Developmentprograms include complimentary parking, conveniently located in theYale Parking Structure, directly across the street from our building!
cornell parking
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Acceptable forms of payment include credit cards, purchaseorders, and UNM Tuition Remission. Payment is due in fullwithin 24 hours of registration unless other
arrangements are made. If a participant wishes to cancel their registration, they must submit writtendocumentation via fax or email. Prior to the start of the program, payment is refundable less a$250 material and processing fee. After the program begins, refunds are no longer issued. In theevent that a program is cancelled, the participant will receive a full refund.
� EARLY BIRD DISCOUNT$50 OFF: Register and pay before January 15, 2016
� GROUP DISCOUNT$100 OFF: Register with 3 ormore people from the sameorganization
� UNM DISCOUNT$100 OFF: UNM staff, faculty, andalumni are eligible
� TUITION REMISSION:$2,357.12 available for professionaldevelopment in Spring 2016
PRICING/DISCOUNTS
PAYMENT & REFUND POLICY FORALL SPRING 2016 PROGRAMS
REGISTRATION / PAYMENTS
REGISTRATION SPRING 2016Register & Pay Online: cpd.unm.eduUNM Faculty & Staff Tuition Remission accepted!
m Grant Writing...............................$495Must attend all 3 sessions to receive a certificate
m Business Communications ..........$995Must attend 7 sessions to receive a certificate
m SHRM Exam Prep.......................$1395Must attend 10 sessions to receive a certificate
m HR Straight Talk Series III: ADA .$495Must attend all 3 sessions to receive a certificate
m Lean Practitioner .......................$1045Must attend 7 sessions to receive a certificate
m Lean Expert ................................$1045Must attend 7 sessions to receive a certificate
m Healthcare Management ...........$1045Must attend 7 sessions to receive a certificate
m Change Management...................$795Must attend 4 sessions to receive a certificate
m Women’s Leadership ...................$995Must attend 7 sessions to receive a certificate
m Essentials for Managers ...........$1045Must attend 8 sessions to receive a certificate
m Excel for Decision Making ..........$595Must attend 4 sessions to receive a certificate
m Practical Project Management..$1045Must attend 8 sessions to receive a certificate
m Mediation ...................................$1195Must attend 37 hours to receive a certificate
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Pay with Credit Card
Online: cpd.unm.edu Phone: 505.277.2525
Pay with Check or Money OrderPlease make checks or money orders payable to“Anderson School Foundation.”Mailing Address:
Executive and Professional Education CenterMSC05 30901 University of New MexicoAlbuquerque, NM 87131-0001
Drop Off Hours:Between 8:00 AM and 5:00 PM
Pay with UNM Tuition RemissionAvailable for UNM faculty and staff. Pleasesubmit your form via fax or email.Fax: 505.277.0345Email: [email protected]
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