April 2010CFP
Roy A. Swift, Ph.D.Senior Director, Personnel Credentialing Accreditation
Programs
Personnel Certification
What is it and
How should it be conducted?
April 2010CFP
Personnel Certification:
PurposeBasic Definitions
Characteristics
April 2010CFP
Purpose of
Personnel Certification
To Protect the Public!
Slide 4April 2010CFP
Definitions – ISO 17000:2004 - Vocabulary
Conformity Assessment Demonstration that specified requirements related to a product,
process, system, person or body are fulfilled. Third party Conformity Assessment Activity
Conformity assessment activity that is performed by a person or body that is independent of the person or organization that provides the object, and of user interests in that object.
Certification – third party conformity assessment activity Third party attestation related to products, processes, systems or
persons
Personnel Certification is a “type” of certification
Slide 5April 2010CFP
Characteristics of a Personnel CertificationIt is NOT an Exam at the “end of training”
Created for high stakes examinations to validate knowledge and skills have been acquired National Security Affecting the health of an individual Safety Financial Protection
Based on a systematic scientific study of the job/practice Creation of an examination that meets psychometric standards for testing Formal study to determine pass/fail Time limited Due process procedures in place to remove the certification
Ethical behavior Incompetence
April 2010CFP
Accreditation
Slide 7April 2010CFP
ANSI Accreditation
Third party attestation related to a conformity assessment body conveying formal demonstration of its competence to carry out specific conformity assessment tasks
ANSI is a third party accreditor that meets ISO/IEC 17011 – General Requirements for accreditation bodies accrediting conformity assessment bodies
In addition to CFP, operates personnel certification accreditation under ANSI/ISO/IEC 17024 – General Requirements for Bodies Operating Certification of Persons
Slide 8April 2010CFP
ANSI Certification Accreditation Programunder ANSI/ISO/IEC 17024
International Standard Nationally Adopted: American National Standard Requirements within the 17024 Standard Related to Training
shall assure that the activities of (certification) bodies related to it do not compromise the confidentiality and impartiality of its certification
…certification body shall not offer or provide training or aid others in the preparation of such services, unless it demonstrates how training is independent of the evaluation and certification of persons to ensure that confidentiality and impartiality are not compromised
Slide 9April 2010CFP
Principles for an Alternative Solution
Public accountability of proctors by publishing who no longer is able to proctor
Much more auditing by the provider of the test administration sites Annual witnessing of two test sites by ANSI in addition to the
regular on-site visits More CFP Standards as to what constitutes an acceptable test site
and the acceptable environmental conditions Establishing a registry of “proctors” who have passed an
acceptable CFP training program provided by the certification agencies
Slide 10April 2010CFP
Headquarters Operations
1819 L Street, NW 25 West 43rd Street
Sixth Floor Fourth FloorWashington, DC 20036 New York, NY 10036
Tel: 202.331.3617 Tel: 212.642.4900 Fax: 202.293.9287 Fax: 212.398.0023
[email protected] | webstore.ansi.org | www.nssn.org
American National Standards Institute
Point of Contact: Roy A. Swift, Ph.D
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