SAP NetWeaver Product Management, SAP AG
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Position of process in SAP NetWeaver IT ScenariosViewing Documents in detailSummary
� SAP AG 2005, Viewing Documents, SAP AG
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User Productivity Enablement
Running an Enterprise Portal
Enabling User Collaboration
Business Task Management
Mobilizing Business Processes
Enterprise Knowledge Management
Data Unification Master-Data Harmonization Master-Data Consolidation Central Master-Data Management Enterprise Data Warehousing
Business Information Management
Enterprise Reporting, Query, and Analysis
Business Planning and Analytical Services Enterprise Data Warehousing
Business Event Management
Business Event Resolution Business Task Management
End-to-End Process Integration
Enabling Application-to-Application Processes
Enabling Business-to-Business Processes
Business Process Management
Enabling Platform Interoperability
Business Task Management
Custom Development Developing, Configuring, and Adapting Applications Enabling Platform Interoperability
Unified Life-Cycle Management
Software Life-Cycle Management SAP NetWeaver Operations
Application Governance & Security
Authentication and Single Sign-On Integrated User and Access Management
ConsolidationEnabling Platform Interoperability SAP NetWeaver Operations Master-Data Consolidation Enterprise Knowledge
Management
Enterprise Service Architecture – Design & Deployment
Enabling Enterprise Services
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� SAP AG 2005, Viewing Documents, SAP AG
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User Productivity Enablement
Running an Enterprise Portal
Enabling User Collaboration
Business Task Management
Mobilizing Business Processes
Enterprise Knowledge Management
Data Unification Master-Data Harmonization Master-Data Consolidation Central Master-Data Management Enterprise Data Warehousing
Business Information Management
Enterprise Reporting, Query, and Analysis
Business Planning and Analytical Services Enterprise Data Warehousing
Business Event Management
Business Event Resolution Business Task Management
Enabling Application-to-Application Processes
Business Process Management
Enabling Platform Interoperability
Business Task Management
Custom Development Developing, Configuring, and Adapting Applications Enabling Platform Interoperability
Unified Life-Cycle Management
Software Life-Cycle Management SAP NetWeaver Operations
Application Governance & Security
Authentication and Single Sign-On Integrated User and Access Management
ConsolidationEnabling Platform Interoperability SAP NetWeaver Operations Master-Data Consolidation Enterprise Knowledge
Management
Enterprise Service Architecture – Design & Deployment
Enabling Enterprise Services
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End-to-End Process Integration
Enabling Business-to-Business Processes
� SAP AG 2005, Viewing Documents, SAP AG
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Benefits� Set up an easy-to-use authoring environment
� Easily author template-based content
� Benefit from automatic classification
� Access alternative viewing formats
� Find information with advanced retrieval functionality
� Receive notifications about information
� View information from different sources in one UI
� Handle information from different sources with a set of common services
� Put information into a business context
� Easily share information
� SAP AG 2005, Viewing Documents, SAP AG
Working with Documents
Creating an Authoring
Environment
Creating Documents Viewing Documents
Making Information Available
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TREX
EPKM RepositoryFramework
EPKM Flex UI
Desktoplocal
EPKM Services
EPUWL
(5) Create file templates
(6) Create XML forms
(7) Assign file templates
(4) Set up time-dependent publishing
(3) Set up approvalprocess
(2) Set permissions
(1) Organize folder structure
(8) Upload document via WebDAV
(9) Fill in template
(10) Fill in XML form
(11) Upload document
(12) Approve or reject documents
(13) Tag document with metadata
(14) Document storage
(17) Automatically classify document
(16) Index document
(15) Convert document to HTML
(18) Manually assign document to taxonomy
(19) Maintain sponsored links
(20) Maintain subscriptions
(21) Maintain link lists and common folders
(22) Create entry points
(25) Subscription notification
(24) Browse for document and view HTML or native format
(23) Search and find document and view HTML or native format
26) View document details (27) Perform file operations(copy, move, delete, download, rename, edit)
(28) Use services(subscribe to, send to, give feedback to, add to favorites, collaborate)
� SAP AG 2005, Viewing Documents, SAP AG
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Prerequisites for this process:
� You have integrated repositories and assigned services
� You configured resource types and property services
� You indexed documents and optionally created taxonomies
� You configured user interfaces
� You set up your authoring environment, created content and made information available
Creating an Authoring
Environment
Creating Documents
MakingInformation
Available
Viewing Documents
Working with Documents
� SAP AG 2005, Viewing Documents, SAP AG
The purpose of viewing a document is – of course – usually the intention to look at it and read it, maybe to change it, delete it or move it afterwards.
The purpose of this presentation is to explain the most common ways that lead to the viewing of documents or document details in enterprise knowledge management :
� Search and find document and view HTML or native format
� Browse for document and view HTML or native format
� Subscription notification
� View document details
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Creating an Authoring
Environment
Creating Documents
MakingInformation
Available
Viewing Documents
Working with Documents
Position of process in SAP NetWeaver IT ScenariosViewing Documents in detailSummary
� SAP AG 2005, Viewing Documents, SAP AG
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� Search and find document and view HTML or native format
� Browse for document and view HTML or native format
� Subscription notification
� View document details
Creating an Authoring
Environment
Creating Documents
MakingInformation
Available
Viewing Documents
Working with Documents
Search and find document and view HTML or native format
Browse for document and view HTML or native format
Subscription notification
View document details
� SAP AG 2005, Viewing Documents, SAP AG
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Users can use simple or advanced search mechanisms to retrieve information they are interested in.
� Searches can be targeted at all indexed content or limited to a repository or folder the user has previously navigated to. Searches can also be limited to indexes or index groups by either the user or the administrator.
� The user can choose between the simple quick search and an advanced search user interface (UI).
� Searches from the advanced search UI can be targeted at document content or document properties.
� Searches automatically use linguistic methods and fuzzy algorithms.
� Searches can return objects from all indexed repositories. These can also be entire folders, iViews, portal pages, portal users, or public Web pages.
� From the search result list, most documents offer the choice to open the original or an HTML-rendered version.
Search and find document and view HTML or native format
Browse for document and view HTML or native format
Subscription notification
View document details
� SAP AG 2005, Viewing Documents, SAP AG
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Search and find document and view HTML or native format
Browse for document and view HTML or native format
Subscription notification
View document details
Besides using the quick search field (e.g. in the portal header) there are two main accesses to search:1) Search in a specific folder or repository2) Search from the advanced search UI
� SAP AG 2005, Viewing Documents, SAP AG
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Search and find document and view HTML or native format
Browse for document and view HTML or native format
Subscription notification
View document details
Search results can be viewed either in a locally installed application or as an HTML-rendered version with the search term(s) highlighted.
� SAP AG 2005, Viewing Documents, SAP AG
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A user’s role, previous user interface configurations and access rights determine which options of browsing are available to a user.� The presentations “Creating Taxonomies”, “Configuring user interfaces”, “Creating an Authoring Environment” and “Making information available” explain the configuration options that determine, which navigation options a user has.
� Browsing for documents can start in taxonomies or folder structures or can be facilitated by common folders and entry points (see “Making information available”).
� Depending on configurations, different iViews may have different entry levels into a navigation structure.
Search and find document and view HTML or native format
Browse for document and view HTML or native format
Subscription notification
View document details
� SAP AG 2005, Viewing Documents, SAP AG
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Search and find document and view HTML or native format
Browse for document and view HTML or native format
Subscription notification
View document details
Depending on a user’s role and other previous configurations there can be several ways to browse through folders and navigate to documents.
� SAP AG 2005, Viewing Documents, SAP AG
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Subscriptions push new information to users. They can be created by the user or by the content manager.� Subscriptions can notify users about creation, change or deletion of a document or folder.
� Notifications can be sent out on any event or as a collection of events in regular intervals.
� Users benefit from information being actively pushed to them.
� Subscriptions can be created for any object in any connected repository.
Search and find document and view HTML or native format
Browse for document and view HTML or native format
Subscription notification
View document details
� SAP AG 2005, Viewing Documents, SAP AG
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Search and find document and view HTML or native format
Browse for document and view HTML or native format
Subscription notification
View document details
Subscriptions push new information to the users as notifications that link to new or changed documents or folders.
� SAP AG 2005, Viewing Documents, SAP AG
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The details dialog of a document contains additional metadata, information and functionalities that may not be accessible directly from the browsing UI.� The details dialog of documents and folders is configurable and sensitive to authorizations. A user will not see information and will not be offered functionalities he or she has no right to see or perform.
� The details dialog can contain collaborative information, such as feedback, ratings or reviews of a document or folder.
� The details dialog is the access to any actions that can be performed on a document or folder that are not directly offered in browsing UIs.
Search and find document and view HTML or native format
Browse for document and view HTML or native format
Subscription notification
View document details
� SAP AG 2005, Viewing Documents, SAP AG
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Search and find document and view HTML or native format
Browse for document and view HTML or native format
Subscription notification
View document details
The details dialog of a document or folder may contain important information, such as the owner of the viewing permissions or reviews about the document.
It also leads to many of the functionalities described in the presentation “Working with documents”.
Position of process in SAP NetWeaver IT ScenariosViewing Documents in detailSummary
� SAP AG 2005, Viewing Documents, SAP AG
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After going through this presentation, you have learned about:
� How your users can retrieve and access information
� How the processes you have gone through before enable your users in retrieving information
� The different available viewing formats
� How services like subscription help your users
� The additional information and access to functionalities in thedetails dialog
Creating an Authoring
Environment
Creating Documents
MakingInformation
Available
Viewing Documents
Working with Documents
� SAP AG 2005, Viewing Documents, SAP AG
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���� ��!� �������Scenario:http://help.sap.com/saphelp_nw04s/helpdata/en/69/da5a42ea221153e10000000a155106/frameset.htmWorking with folders:http://help.sap.com/saphelp_nw04s/helpdata/en/48/1be442d8dd5804e10000000a155106/frameset.htm
���� � �Knowledge Management (KM):https://www.sdn.sap.com/irj/sdn/developerareas/kmKM Code Samples:http://www.sdn.sap.com/irj/sdn/developerareas/km?rid=/webcontent/uuid/c9052462-0501-0010-1f94-c899e5e227f6
���� ������������ �3������Knowledge Management:http://service.sap.com/nw-kmKnowledge Management How-To Guides:http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000600345&
� SAP AG 2005, Viewing Documents, SAP AG
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