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SAP NetWeaver Product Management, SAP AG

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Position of process in SAP NetWeaver IT ScenariosViewing Documents in detailSummary

� SAP AG 2005, Viewing Documents, SAP AG

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User Productivity Enablement

Running an Enterprise Portal

Enabling User Collaboration

Business Task Management

Mobilizing Business Processes

Enterprise Knowledge Management

Data Unification Master-Data Harmonization Master-Data Consolidation Central Master-Data Management Enterprise Data Warehousing

Business Information Management

Enterprise Reporting, Query, and Analysis

Business Planning and Analytical Services Enterprise Data Warehousing

Business Event Management

Business Event Resolution Business Task Management

End-to-End Process Integration

Enabling Application-to-Application Processes

Enabling Business-to-Business Processes

Business Process Management

Enabling Platform Interoperability


Custom Development Developing, Configuring, and Adapting Applications Enabling Platform Interoperability

Unified Life-Cycle Management

Software Life-Cycle Management SAP NetWeaver Operations

Application Governance & Security

Authentication and Single Sign-On Integrated User and Access Management

ConsolidationEnabling Platform Interoperability SAP NetWeaver Operations Master-Data Consolidation Enterprise Knowledge

Management

Enterprise Service Architecture – Design & Deployment

Enabling Enterprise Services

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User Productivity Enablement

Running an Enterprise Portal

Enabling User Collaboration


Mobilizing Business Processes

Enterprise Knowledge Management

Data Unification Master-Data Harmonization Master-Data Consolidation Central Master-Data Management Enterprise Data Warehousing

Business Information Management

Enterprise Reporting, Query, and Analysis

Business Planning and Analytical Services Enterprise Data Warehousing

Business Event Management

Business Event Resolution Business Task Management

Enabling Application-to-Application Processes

Business Process Management

Enabling Platform Interoperability


Custom Development Developing, Configuring, and Adapting Applications Enabling Platform Interoperability

Unified Life-Cycle Management

Software Life-Cycle Management SAP NetWeaver Operations

Application Governance & Security

Authentication and Single Sign-On Integrated User and Access Management

ConsolidationEnabling Platform Interoperability SAP NetWeaver Operations Master-Data Consolidation Enterprise Knowledge

Management

Enterprise Service Architecture – Design & Deployment

Enabling Enterprise Services

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End-to-End Process Integration

Enabling Business-to-Business Processes


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Benefits� Set up an easy-to-use authoring environment

� Easily author template-based content

� Benefit from automatic classification

� Access alternative viewing formats

� Find information with advanced retrieval functionality

� Receive notifications about information

� View information from different sources in one UI

� Handle information from different sources with a set of common services

� Put information into a business context

� Easily share information


Working with Documents

Creating an Authoring

Environment

Creating Documents Viewing Documents

Making Information Available

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TREX

EPKM RepositoryFramework

EPKM Flex UI

Desktoplocal

EPKM Services

EPUWL

(5) Create file templates

(6) Create XML forms

(7) Assign file templates

(4) Set up time-dependent publishing

(3) Set up approvalprocess

(2) Set permissions

(1) Organize folder structure

(8) Upload document via WebDAV

(9) Fill in template

(10) Fill in XML form

(11) Upload document

(12) Approve or reject documents

(13) Tag document with metadata

(14) Document storage

(17) Automatically classify document

(16) Index document

(15) Convert document to HTML

(18) Manually assign document to taxonomy

(19) Maintain sponsored links

(20) Maintain subscriptions

(21) Maintain link lists and common folders

(22) Create entry points

(25) Subscription notification

(24) Browse for document and view HTML or native format

(23) Search and find document and view HTML or native format

26) View document details (27) Perform file operations(copy, move, delete, download, rename, edit)

(28) Use services(subscribe to, send to, give feedback to, add to favorites, collaborate)


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Prerequisites for this process:

� You have integrated repositories and assigned services

� You configured resource types and property services

� You indexed documents and optionally created taxonomies

� You configured user interfaces

� You set up your authoring environment, created content and made information available


Environment

Creating Documents

MakingInformation

Available

Viewing Documents



The purpose of viewing a document is – of course – usually the intention to look at it and read it, maybe to change it, delete it or move it afterwards.

The purpose of this presentation is to explain the most common ways that lead to the viewing of documents or document details in enterprise knowledge management :

� Search and find document and view HTML or native format

� Browse for document and view HTML or native format

� Subscription notification

� View document details

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Environment

Creating Documents

MakingInformation

Available

Viewing Documents



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� Search and find document and view HTML or native format

� Browse for document and view HTML or native format

� Subscription notification

� View document details


Environment

Creating Documents

MakingInformation

Available

Viewing Documents


Search and find document and view HTML or native format

Browse for document and view HTML or native format

Subscription notification

View document details


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Users can use simple or advanced search mechanisms to retrieve information they are interested in.

� Searches can be targeted at all indexed content or limited to a repository or folder the user has previously navigated to. Searches can also be limited to indexes or index groups by either the user or the administrator.

� The user can choose between the simple quick search and an advanced search user interface (UI).

� Searches from the advanced search UI can be targeted at document content or document properties.

� Searches automatically use linguistic methods and fuzzy algorithms.

� Searches can return objects from all indexed repositories. These can also be entire folders, iViews, portal pages, portal users, or public Web pages.

� From the search result list, most documents offer the choice to open the original or an HTML-rendered version.






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Besides using the quick search field (e.g. in the portal header) there are two main accesses to search:1) Search in a specific folder or repository2) Search from the advanced search UI


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Search results can be viewed either in a locally installed application or as an HTML-rendered version with the search term(s) highlighted.


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A user’s role, previous user interface configurations and access rights determine which options of browsing are available to a user.� The presentations “Creating Taxonomies”, “Configuring user interfaces”, “Creating an Authoring Environment” and “Making information available” explain the configuration options that determine, which navigation options a user has.

� Browsing for documents can start in taxonomies or folder structures or can be facilitated by common folders and entry points (see “Making information available”).

� Depending on configurations, different iViews may have different entry levels into a navigation structure.






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Depending on a user’s role and other previous configurations there can be several ways to browse through folders and navigate to documents.


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Subscriptions push new information to users. They can be created by the user or by the content manager.� Subscriptions can notify users about creation, change or deletion of a document or folder.

� Notifications can be sent out on any event or as a collection of events in regular intervals.

� Users benefit from information being actively pushed to them.

� Subscriptions can be created for any object in any connected repository.






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Subscriptions push new information to the users as notifications that link to new or changed documents or folders.


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The details dialog of a document contains additional metadata, information and functionalities that may not be accessible directly from the browsing UI.� The details dialog of documents and folders is configurable and sensitive to authorizations. A user will not see information and will not be offered functionalities he or she has no right to see or perform.

� The details dialog can contain collaborative information, such as feedback, ratings or reviews of a document or folder.

� The details dialog is the access to any actions that can be performed on a document or folder that are not directly offered in browsing UIs.






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The details dialog of a document or folder may contain important information, such as the owner of the viewing permissions or reviews about the document.

It also leads to many of the functionalities described in the presentation “Working with documents”.


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After going through this presentation, you have learned about:

� How your users can retrieve and access information

� How the processes you have gone through before enable your users in retrieving information

� The different available viewing formats

� How services like subscription help your users

� The additional information and access to functionalities in thedetails dialog


Environment

Creating Documents

MakingInformation

Available

Viewing Documents



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�� !� ��Scenario:http://help.sap.com/saphelp_nw04s/helpdata/en/69/da5a42ea221153e10000000a155106/frameset.htmWorking with folders:http://help.sap.com/saphelp_nw04s/helpdata/en/48/1be442d8dd5804e10000000a155106/frameset.htm

�� Knowledge Management (KM):https://www.sdn.sap.com/irj/sdn/developerareas/kmKM Code Samples:http://www.sdn.sap.com/irj/sdn/developerareas/km?rid=/webcontent/uuid/c9052462-0501-0010-1f94-c899e5e227f6

�� 3��Knowledge Management:http://service.sap.com/nw-kmKnowledge Management How-To Guides:http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000600345&


� No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice.

� Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

� Microsoft, Windows, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.

� IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iSeries, pSeries, xSeries, zSeries, z/OS, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, and Informix are trademarks or registered trademarks of IBM Corporation in the United States and/or other countries.

� Oracle is a registered trademark of Oracle Corporation.

� UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.

� Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc.

� HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.

� Java is a registered trademark of Sun Microsystems, Inc.

� JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape.

� MaxDB is a trademark of MySQL AB, Sweden.

� SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary.

� These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

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