Zwana Unicom CommuniGate Systems Generic Carrier Presentation

CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com

New Opportunities for

Carriers / ISPs from

CommuniGate Systems

January 2011


Agenda• Background

– Cloud telecoms - the new competition to operators

• Overview of CommuniGate Systems

• Introduction to CommuniGate Systems’

UC Centrex product

– Overview

– Value propositions to carriers

• SAAS Unified Communications to SMEs

• Mobile Office Experience to SMEs

• Compete with Google Voice & Skype

• ‗Liberated IPTV Services‘

• HD Voice

• How CommuniGate System’s products fit into

an IMS environment

• Value add and benefits of CommuniGate

Systems’ products to Carriers / ISPs


Cloud Telecoms:

The New Competition to Operators

―Internet-based voice services, like Skype, account for another, longer-

term challenge to international carriers. Cross-border traffic routed by

Skype, by far the largest provider of Internet-based voice

communications, is projected to grow by an astonishing 45 billion

minutes in 2010—more than twice the volume added by all of the

world‘s phone companies, combined.‖

- TeleGeography January 2011


Cloud Telecoms:

The New Competition to Operators

• Service providers‘ networks are becoming bitpipes

• Cloud based service providers provide operators‘ clients with useful

easy to use applications

• Operators are thus losing the relationship with their clients

• Operators also aren‘t able to earn VAS income from clients

• While being locked in to reducing data ARPUs

• Applications are becoming more important than networks


Overview of CommuniGate Systems

• Exceptional Corporate History

– Founded over 19 years ago

– Profitable for over 15 years

– Worldwide presence, with offices in the USA, Italy, Germany,

France, UK, Japan, Taiwan and Russia

• Exceptional Technology

– 170 million users depend upon us daily!

– Powers 9 Tier-1 carriers and over 250 Tier-2 carriers globally

– Record setting performance, reliability and scalability

– Readily extensible and easy to integrate

• Exceptional Simplicity

– Rapid deployment with ASP/Hosted and in-house options

– Platform agnostic; any desktop, any server.

– Compact, efficient and easy to operate


CommuniGate Systems’ Clients Include:


UC Centrex Feature OverviewThe complete hosted unified communications solution

• SIP compatible (including IMS backplane) high-density multi-tenancy

Unified Communications platform with click-to-install simplicity

• Complete business class messaging support including e-mail

instant messaging (IM), voice mail and video

• Pronto! – a Flash based portal/IMS-RCS unified messaging interface

built with Adobe Flex, deployed in the browser with Adobe Flash Player

and to the desktop with Adobe AIR

– Pronto! enables you to sell value-added services under your

brand to business subscribers anywhere

– One unified experience across web, desktop and mobile devices

• Powerful IP PBX to support all business telephony

requirements, including a Class 4 & Class 5

soft-switch, session border controller and

personalised IVRs


UC Centrex Feature Overview

The complete hosted unified communications solution

• High Definition (HD) Voice for exceptional voice clarity

• File sharing and document storage from both the desktop

and mobile devices

• Shared calendars, contact backup, groupware

• Mobile synchronization for email, calendars, contacts, files and more

• Powerful multi-tenant administration,

management and reporting tools

• Comprehensive domain based provisioning,

user and service management tools

• Customizable self-care user interface

• High availability with all-active, dynamic

cluster support

…and much more…


Pronto! – the Universal Desktop Client

• The only zero-install Unified Communications desktop

client that works on any

desktop or laptop computer

• Modular to deliver the

services you want

• Mobile, Web & Desktop

clients

• Built on Flash technology,

Pronto! requires zero

installation and runs across

virtually any Flash enabled device

including desktops, laptops, netbooks or even TV

Set Top Boxes (STBs)

Flash-based, zero-install, run anywhere universal desktop client



• Integrates all types of communication into a single dashboard

• White label to grow your

brand

• fully customizable

• HD VoIP softphone

• Conference calling

• Email

• Secure business grade IM

• File storage & sharing with WebDAV for

Windows/Mac compatibility

• Calendar Sharing

• Personal and group contact lists

• RSS Feeds

One Application. One Experience. Anywhere



• High definition media

including photos, video and

audio

• Whiteboarding*

• Multi-party video calling /

conferencing*

• Social networking including

Facebook, Twitter and Flickr

• Business process integration

• Integration with SalesForce

CRM*

• Desktop integration

• Open API and SDK for custom

developments

• * Available Feb 2011


100,000s of them

Depending on your

services

UC Centrex Value Propositions

• Small and Very Small Businesses

(2-50 employees), with

• No IT departments or very little IT

skill, at

• Prices they can afford and are willing

to pay

UC Centrex enables you to deliver distinctive, compelling

and revenue generating services to:


A carrier-grade hosting platform to

deliver small business applications

and services

Unified Communication for the SMB:

• Blackberry Style Services

• Groupware and collaboration

• HD Telephony & mVoIP

• Vertical application integration, e.g.:

– Tax and Accounting Software

– Practice Management Software


One Number HD Voice FMC


• A Value Proposition for BlackBerry

Style Services for Everyone

For virtually any smartphone

Push mail, contact & calendar synchronization

Easy to sell, well-understood value offering

In other words, an …


Push Mail, Calendar and Contact Sync

Plus everything needed for the

complete office solution

•File storage and sharing

•Desktop client

•HighDef (HD) Voice roadwarrior VoIP

•Groupware & Messaging, including

– Email, Instant Messaging, Calendar

subscriptions and sharing, File sharing

•CRM integration

•3rd Party applications via SDKs and APIs

Beyond BlackBerry …


Blackberry Style services Beyond Blackberry

Revenue Boosters

•SMS & IM

•Backup services

•Data & File storage

•Concierge & virtual

assistants

•Website & eCommerce

Sticky Services

•Domain hosting

•Calendar sharing

•Phone number

management

•Conference calls

Differentiated, Compelling Services

Time

Core Services

• Email

• Calendar Sync

• Contact Sync


Your Data Centre

BSS/OSS

Billing

Customer

Care

100,000s 1,000,000s

How it fits in your network


Your Data

Centre

BSS/OSS

Billing

Customer

Care

100,000s 1,000,000s

Hosted Data

Centre

..or with a hosting partner


�Expensive hardware

�Complex scaling

�Multiple support skill sets

�Increased time to market

Low hardware requirement

Highly configurable, delegate or

manage what you want

Full training and 24x7 support

Rapid time to market

Same feature set as other

vendors, combined

Other ―unified‖ solutions

IP Telephony & IP

PBX

File storage & sharing

Mobility

Admin & selfcare

IP Telephony & IP

PBX

email

IM & Presence

File sharing &

storage

Mobility

Roadwarrior VoIP

3rd Party client

support

Admin & Self care

High Performance Low Risk Simplicity


Competing with Google Voice, Skype & Fring


• Skype-like

Communicator

mode

• Feature rich HD

telephony

experience

• Conference Calling

• IM & File Transfer

• Delivered over Web

2.0

• For virtually any

computer platform,

Mac, Linux

computer or PC



‘Liberated IPTV Services’

• Pronto! on Flash enabled set-top boxes allows expansion or

new applications to snap into the server or UI as modules

• Enables carriers to build modular services such as delivering

VideoMail, IPTV or Video on Demand (VOD) to subscribers

• Allows a subscriber to manage their PVR and access their

channels and VOD content on any H.264 enabled video device

anywhere that has Internet access


HD Voice

• Supports GIPS iSAC, G.722, G.722.2 (AMR-WB)

• Differentiation of services

• Customer growth and retention

• More effective network utilisation

• Use of network to provide paying value added services

instead of just being a bitpipe to 3rd party service offerings

• Greater customer satisfaction

• FMC opportunities


CommuniGate Products in an IMS Environment

• IMS Application Server

UCCentrex

• Lightweight IMS core

UCCentrex

• IMS Client

Pronto!


Value Add and Benefits for Carriers / ISPs

• POS SMB VAS: Easy to sell value added services for your

hard-to-reach SMB customer, in volume at the point of sale

• Unbeatable ROI: Low CAPEX and OPEX, with high value

end user services

• Efficiently Scalable: Massively scalable, high density

platform with linear, predictable costs

• Ultimately Reliable: Zero planned-downtime dynamic

clusters achieve 99.999% in even non-carrier environments



• Carrier-Friendly: Avoid the bitpipe, keep control of your

customer, your brand and your revenues

– Retain your client relationship

– Conversion of your access networks from bitpipes to value add enablers

– Provide value add services to your clients using access networks of other service providers

• Revenue generation from provision of SaaS unified

communications to SME‘s and consumer market

– e.g. FMC via single DID

– Affordable roaming alternative for your clients

– User friendly mobile VoIP client and local call costs for Diasporas calling family

• Enables you to provide your clients with nomadic voice

services using your existing VoIP infrastructure



• Revenue generation from provision of ‘BlackBerry like’

services to your business users who don‘t use BlackBerry

devices

• Income generation from delivery of 3rd party providers’

content via the Pronto! portal as per 'Two-Sided' telecoms

business model


Some Information on User Implementations

HD Voice

• GO Telecom (Ethihad Atheeb)

www.communigate.com/main/news/news_article_01272011.html

• Deutsche Telekom ICSS MyCommsuite

www.deutschetelekom-icss.com/dtag/cms/contentblob/ICSS/en/969380/blobBinary/Capacity-

MyCommsuite.pdf

• Smartworld

www.smart-world.ae/shuc/index.aspx

Others

• Smarter Mobile

www.smartermobile.com/sNet_smarterOffice.php

• MC-link

www.mclink.it


Conclusion

Create your free trial now and sync your iPhone at

www.mobileoffice.biz

or

Contact us at www.zwana.net for further information

http://www.mobileoffice.biz/

http://www.zwana.net/

Zwana Unicom CommuniGate Systems Generic Carrier Presentation

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Transcript of Zwana Unicom CommuniGate Systems Generic Carrier Presentation