ZMAGS How to Create Viral Content

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    The Social Media Dilemma:

    How to Create Viral Content

    Zmags Social Media Whitepaper Series Part 2

    Copyright 2010 Zmags Inc. All rights reserved.

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    About this whitepaper

    The content is protected by copyright and cannot be duplicated without permission from

    Zmags Inc, 320 Congress Street, Boston MA 02210, USA.

    The author or any other advisors distributing this guide can under no circumstances be held

    responsible for any damage or business impact from taking advice from this whitepaper.

    For any questions regarding this whitepaper, please email

    Peter Velikin, VP of Marketing [email protected]

    Published September 2010 all rights reserved.

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    Many companies have a goal of creating messages with viral appeal and con-

    tent. The value of viral sharing is that a message is broadcast and passed along

    from one person to the next to a rapidly growing audience. This is incredibly

    powerful for marketers.

    In a viral situation, messages trend quickly and can rise to the top of search

    engines. This is of great value for a company to improve brand recognition and

    awareness without reliance upon a hefty outbound marketing budget.

    In viral sharing, people who view your message will send it to others,

    typically more than one or two friends. This results in the message be-

    ing virally shared, such as a contagious disease is communicated, to

    larger and larger pools of recipients, resulting in rapidly reaching a much

    larger audience.

    83% of consumers trust the

    opinion of a friend who has

    used the product before.

    Source: Forrester Research

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    Not only is the content reaching a large audience through viral sharing, there is

    another powerful benet. Because the message is being passed from someone

    known, the recipient is more inclined to open and view or read the content.

    This makes a viral marketing campaign a powerful tool that can be effectively

    used to create awareness. However creating a viral campaign is not that simple.

    There are many ads that are released that do not warrant viral exposure.

    The tricks and techniques to harness the ability to have a message that tran-

    scends ordinary distribution channels has been a goal for marketers universally.

    With the advent of Web2.0 and the ability for the audience to disseminate and

    promote the message, marketers who can create viral content have proven

    that the campaign is being seen by a diverse audience.

    Because viral marketing programs are so incredibly powerful, for both distribu-

    tion and readership, the quest for what causes a campaign to go viral is the

    search for the holy grail for marketers.

    What is a Viral marketing campaign?

    According to Wikipedia: There is debate on the origination and the populariza-

    tion of the term Viral Marketing, though some of the earliest uses of the cur-

    rent term are attributed to Harvard Business School graduate Tim Draper (1)

    and Harvard Business School (2)faculty member Jeffrey Rayport(3). The term

    was later popularized by Jeffrey Rayport in his 1996 Fast Company article Mar-

    keting(4), and Tim Draper and Steve Jurvetson (5) of the venture capital rm

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    Draper Fisher Jurvetson in 1997 to describe Hotmails email practice of ap-

    pending advertising for itself in outgoing mail from their users.

    The usage of the term viral marketing was originated from the concept of a

    virus and how it runs rampant among a community. Based loosely upon epi-

    demiology, and the virus ability to rapidly reproduce, when we refer to viral

    marketing, the term loosely refers to the power of word of mouth or user-to-

    user sharing spreading the message in an exponential algorithm, potentially

    out-pacing broadcast.

    Therefore the ability to harness this capability of creating viral content is

    desire-able to understand and utilize by marketing professionals.

    What factors control whether your content is virally shared

    amongst a community? Can you create a viral campaign ornot?

    Evaluation of current viral campaigns has resulted in the genesis of a list of

    factors that have a greater propensity for being associated with viral content.

    Although each of these factors can be individually attained, there are some-

    times combinations of these factors that when combined, can have a potent

    success rate for viral growth and sharing.

    Analysis has identied Six (6) idiosyncrasies that are consistent with and

    tend to result in more effective viral campaigns. Developing viral content

    can incorporate one, or several of these factors.

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    6 Factors of Viral Marketing Campaigns

    1. Originality

    Copy something that someone else has done,

    the campaign simply is no longer original.

    Therefore the success of a prior viral market-

    ing campaign most likely wont translate into

    a copycat campaign. Viral sharing is greatest

    when content is unique and new.

    Most viral content also shares the feature that its transparent. The audience

    understands who has created the content.

    By being genuine and allowing the mask to be transparent, the audience can

    identify with the message. Messages that are too sales focused do not seem to

    have the same viral tendencies as messages where the sales component is less

    the message of the campaign. The appeal of some viral campaigns is that the

    message is so overt, its an exaggeration of the qualities of the product.

    Both the Evian water rollerblading babies and the Old Spice commercials share

    this quality.

    Steve Brule shares tips on how to make a viral video, and in it, he sings his

    name into the mirror. So, we know who it is. Thats a pretty fair indication of be-

    ing transparent.

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    Original content has appeal because its fresh and new. The Old Spice com-

    mercial had great appeal. It was new and fresh and created a buzz that people

    felt they wanted to share the content. Ironically, Old Spice does not report that

    there was a lift in sales associated with the campaign, however they have suc-

    cessfully repositioned the product from being a scent that was appropriate for

    grand pop, to being a scent you may purchase for your boyfriend. This should

    yield sales and results in the long term.

    The media you select to share your content can be through a blog, through

    video content, or through a website. Using a media like a zmag is a great way

    to incorporate original content in a format that can be shared across multiple

    platforms. The ability to embed video, ash, images and other content means

    that the format can lend itself to sharing a story or presentation with multiple

    components.

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    2. Easily Shared

    On his blog, Dan Zarrella award-winning social, search, and viral marketing

    scientist and author of the OReilly Media book The Social Media Marketing

    Book, and also of Hubspot cites the following information on creating viral con-

    tent from his study, Richard Dawkins (the father of memetics) says that memes

    must contain 3 traits to be successful and one of them is copying delity. The

    idea must be capable of copying itself with a high degree of accuracy, otherwise

    it will soon become unrecognizable. A good seeding mechanism will allow for

    this and provide a way for users to copy and spread the viral creative in or close

    to its original form.

    Traditional ofine word of mouth tends to have lower copying delity than on-line, because of the lack of copy-and-paste functionality, but even among digital

    communications methods, some provide greater accuracy in reproduction than

    others. For instance, SMS generally requires that a person retype the message

    before sending it to a new friends, whereas email has forward button that sends

    verbatim copies.

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    Creating the viral content, then, must consider the way to keep the original form

    and facilitate sharing the content without modication or denigration. A great

    feature of the zmag format is that it is easily shared, without breaking up the

    content, plus it incorporates some powerful analytics that can be important for

    modifying a campaign or determining the most important components.

    When the message is disseminated something happens that is a phenomena

    like whisper down the lane. Unless the format can retain its original content

    and form, the message is lost and the viral nature is substantially reduced. This

    is similar to someone sharing a joke - they remember most of the joke, but tell is

    incorrectly. Its weakened the funny aspect if they have to explain why its funny,

    or if they need to say you should have been there.

    3. Lists

    The Internet loves lists. According to BuzzFeed, the Internet loves lists and one

    of the surest ways to attract mentions and links is by creating a list that gets

    shared.

    Tamar Weinberg, author of Techipedia, also attests to the viral nature of lists.

    According to Tamar, Lets face it. People like lists. Lists win for a variety of rea-

    sons: theyre easily digestible, theyre typically short, and they contain much

    good information in one single article.

    Lists can be resources or links to sites that are important to your user. Blog rolls

    are a type of list that shares blogs that readers of your blog may also nd of in-

    terest. Lists are bookmark-able as well and are prized sites on social bookmark-

    ing sites such as Digg or Delicious.

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    Lists are also link bait for others and are mentioned by Google as one of the

    best ways to drive trafc to your blog. Zmags are great for sharing lists and in

    fact, there is a recent blog post that mentions 50 things that you can do with a

    digital magazine.

    According to eConsultancy in an article on their blog, People cannot get enough

    of the easy-to-digest, does-what-it-says-on-the-tin list format. Lists often fall into

    one of two camps: educational or amusing. As such theyre perfect linkbait fod-

    der.

    Determining whether to create a list thats educational or amusing will be deter-

    mined by the tone of the campaign and the product mix.

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    4. Quizzes, Giveaways And Freebies

    Who doesnt like something free - and the ability of the Internet to share info

    about free stuff or giveaways is a great way to get into a viral campaign. People

    are likely to share information that they feel is valuable with their friends... and

    what could be better than a free item or a chance to win a cool item like an iPad

    or an Android Phone.

    According to Mixergy, Quizzes are a terric way to go viral. They are inexpen-

    sive to produce, fun to share, and can result in attracting a great audience to

    your product, website or Facebook page.

    A great example is the focus of a story published in the Wall Street Journal in

    June of 2009. Per the text, On July 1, Moonfruit was a below-the-radar Web-

    site building company with 400 followers on Twitter. Just a few days later, the

    London-based company had acquired 47,000 followers on the micro-blogging

    site, trafc to its home page had increased by 1,300% and the word moonfruit

    was popping up all over the Internet.

    The 52-employee rm says its newfound recognition was the result of a Twitter

    contest that went viral, and its a marketing tactic increasingly being used by

    small businesses.

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    The contests prize was a Mac Book computer, and the cost to enter the

    campaign was a simple tweet. For the time of the contest, the company

    got incredible exposure, proving that utilizing social media for a viral cam-

    paign can be effective to increase trafc and brand awareness.

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    5. Images

    In a recent article in Harvard Business Review, Mikolaj Jan Piskorski an as-

    sociate professor and a Marvin Bower Fellow in the Strategy unit at Harvard

    Business School evaluated what characteristics are shared among the types

    of social media that people share. According the HBR article, The biggest dis-

    covery: pictures.People just love to look at pictures, says Piskorski. Thats the

    killer app of all online social networks. Seventy percent of all actions are related

    to viewing pictures or viewing other peoples proles.

    In fact, images are one of the differentiating factors that can cause a document

    to go viral.

    Using unique and unusual or humorous pictures can start a viral sharing stream

    as well. The more unusual the picture, the more inclined it is to be shared with

    others. Of course, certain types of pictures wind up being used without copyright

    mention, which is why its important to be sure that the picture can be shared

    in a format that encourages keeping it intact, and not disseminated without the

    rest of the content.

    Formats that enable sharing of digital images and which keep campaigns orga-

    nized are excellent for sharing viral images. Formats that do well include videoand electronic magazines. A digital magazine has the functionality to embed

    video, feature photographs or images and is easily shared amongst a viral audi-

    ence.

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    Some viral pictures that have been utilized across the Internet include:

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    6. Humor

    When something is funny, you just want to share it. A great example are those

    email chains that are passed from one person to the next. Usually shared jokes

    may contain pictures, or a series of pictures - pictures of animals, babies, kit-

    tens, puppies or baby animals seem to have a great propensity for people to

    share them.

    Humor is a terric equalizer. If it is politically correct, or even borderline, the

    likelihood of viral sharing is increased.

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    CONCLUSION:

    Viral marketing campaigns start with a concept that enables sharing, that

    contains great images, and that is original and most likely humorous. Quiz-

    zes, freebies, giveaways and list are also popular items to be shared.

    When contemplating putting together a viral campaign offer, its important to

    assure that the content is relayed in a shareable format. Embedding video,

    pictures, and interactive quizzes or features is also a strong opportunity to

    have the campaign become viral. Content can be shared in a format that

    is capable of handling the content and is also a media that can be shared.

    Digital magazine formats or zmags are excellent for embedding content and

    creating a viral campaign.

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    SOURCES:

    http://en.wikipedia.org/wiki/Tim_Draper

    http://en.wikipedia.org/wiki/Harvard_Business_School

    http://en.wikipedia.org/wiki/Jeffrey_Rayport

    http://www.fastcompany.com/magazine/06/virus.html

    http://en.wikipedia.org/wiki/Steve_Jurvetson

    http://en.wikipedia.org/wiki/Viral_marketing

    http://www.owtown.com/blog/how-to-make-a-viral-video-according-to-steve-brule

    http://www.oldspice.com/videos/

    http://danzarrella.com/viral-seeding.html

    http://www.buzzfeed.com/awesomer/how-to-go-viral

    http://www.techipedia.com/2007/6-ideas-for-viral-content/

    http://www.zmags.com/blog/published-digital-magazine-content

    http://econsultancy.com/us/blog/6308-15-linkbait-techniques-for-seo-and-social-media

    http://mixergy.com/quizzes-huge-twitter-analysis/

    http://online.wsj.com/article/SB124805161394863097.html

    http://thefuturebuzz.com/2008/06/15/50-viral-images-and-how-they-spread/

    http://jezebel.com/5652114/college-girls-power-point-#&@$%-list-goes-viral-gallery

    http://techcrunch.com/2010/08/13/ve-viral-rules-video/