Zanders NGO Event December 2014: UNHCR
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Transcript of Zanders NGO Event December 2014: UNHCR
Page 1
Centralized Cash Management
Ms. Carmen Hett
UNHCR Treasurer
4 December 2014
Page 2
Enabling a Centralized Cash Management Approach :
- Capturing Global Cash Flows – ERP Automated Cash Flow Forecasting
- Payment execution release of funds through dedicated banking platforms
- Centralized funding of bank accounts in local currency – where possible
- Automated Electronic Bank Statements and Bank Reconciliations
HQ Treasury
Dedicated Banking Platform (s) at HQ and in Country
Underlying enabler – ERP - PEOPLESOFT - Finance & Supply Chain - TMS
ERP – Banking standardized Electronic Banking Communication Gateway
Page 3
ERP - TMS - Integrated Systems Architecture
Page 4
“End- to End – Processes” - Budget Planning - ERP – TMS
BUDGET PLANNING - Forecasted Cash flows
versus Actuals :
Purchase Requisitions
Purchase Orders (PO)
Implementing Partners Agreement (IP Module)
AP / AR
Payroll
Cash Flows – Forecast - Actuals Cash Actuals - Reconciliations
Identify timing of cash
needs replenishments
and global funding of
bank accounts
Assessment of Actual
cash payments versus
Budget Planning
Bank Statement
Processing
Bank Account
analysis and
reconciliation
ERP – Integration to Obtain Automated Cash Flow Forecasts
Automated
Cash Flow Forecasts
Page 5
TMS - Cash Flow VIEW - ERP System generated
Cash Flow (Short Fall) / Surplus
AUTOMATED Cash Flow forecasting Tool based on transactional
data in the ERP systems, e.g. Procurement (Requisitions, Purchase
Orders) to Implementing Partner Agreements to Bank, AR /AP,
Payroll .
Page 6
UNHCR – Global Operations in 127 Countries
183 field offices have operational banking requirements:
337 bank accounts
84 countries with two or less bank accounts
43 countries with more than two bank accounts
125 banking partners
Page 7
What drives the underlying requirements ?
Why Bank Accounts ?
Internal Factors
(UNHCR specific)
External Factors
(Country specific)
• Delegation of Authority Plan (DOAP),
Control and Oversight
• Human Resources / Travel Policies
• Petty Cash
• Private Sector Fundraising
• Specific Operational Requirements
• Implementing Partner Agreements
• Unstable Political Situation
• Geographical Remoteness, Distance and
Specific Operational Requirements
• Generally Accepted Business Practice
• Limited Local Financial/Banking System
and Restrictions to International
Banking
• Currency Restrictions and Protection
• Sanctions and Related Effects
UNHCR cannot influence external factors
Optimization potential in the UNHCR specific, internal factors
Page 8
Payment Execution – Transactions and Value
• EFT payments are most common, accounting for 91% in value terms and
76% in transaction terms
• Payments are executed through centralized pay-cycles (using two major
relationship banks) and at local level where required
Page 9
Centralization Impacts : Country, Regional or Headquarters
Design of Functional Processes
Approval, Control, Oversight
Page 10
Challenges and Resources
Organization
New policy considerations for organizational
structure, redesign of administrative, financial
and supply chain processes to further centralize
financial control and oversight on a country,
regional - to headquarters level
Bank Accounts
Focus on rationalizing local bank relationships
and leveraging existing global and regional bank
relationships through a well-defined BRM
strategy and guiding principles
Payments Execution
Leverage existing solutions (e.g. H2H), apply
stricter payment policies in third-party
agreements and explore card/mobile solutions
as payment mechanisms to be integrated in ERP
systems as payment type.
Technology
Explore the implementation of bank-agnostic
connectivity XML AND (SWIFT) – Further
integrate ERP systems to TMS and Banking
Communication.
Page 11
Direct Cash Assistance to Refugees
Using Biometrics Application– New Payment Technology Using Iris Scan - without card – without pin UNHCR- Cairo Amman Bank and IrisGuard
Page 12