[ Your Coach

is killing your

Agility ]

Madhur Kathuria,

CST,CEC,CSP,CSM, CSPOCEO, AgiVetta Consulting

Chair Emeritus, India Scrum Enthusiasts Community

(ISEC)

[Introduction ]

[Accidental Agile Coach,

Status-quo Disruptor,

Transformation freak,

Behavioral mystic, nomad,

INDIAN]

13years

Let’s start with a story….

Once upon a time…

In a land of yore and happiness, there lived three project managers…

Day after day, They used to marshal their troops, delivered projects, earned

client appreciations and used to go home happily with their hard earned money

Everything was fine, happy and full of fun…

Until one day……

TRAGEDY STRUCK !!!!!!

Their world started changing….

The Projects Started

failing…

Customers were no longer

happy..

Their troops revolted

against their way of

working….

And to make matters worse…

A new , dangerous, ugly monster was seen

in the town….

The Project Managers had to

decide...

The first Manager…

Found that Agile monster sopped up

all the work he used to do and gave

this work to the teams do it. The PM

was barred from commanding his

men (and women) . he was told to sit

out of ceremonies and trust the team

to make all the decisions…The PM

slowly fell ill and miserable

and eventually left the once happy

land to look for greener pastures in a

far-away land

The second one…

Found that Agile monster sopped up all the work the PM used

to do and let the teams do it. The PM was barred from

commanding his men (and women) . he was told to sit out of

ceremonies and trust the team to make all the decisions.

The PM started finding ways how to kill the Agile monster. He

started diverging the team’s mind-set and views about how

the monster would kill their productivity and make them

mediocre. He did participate in the meetings and still

controlled the meetings and team outcomes. The team slowly

started moving away from being close to agility and one fine

day the Agile Monster was slow poisoned to death and the

team went back to the old ways…

And the third…Discovered that he had actually found a very

good knowledge companion called “Agile” . He

learned the virtues of delegation and hands-off

manager from agile.

He passed on the decision making to the team

while himself taking on the role of mentor,

guide and buddy for the teams.

He started to guide them to right path and

gave them insights about what is wrong and

what is right, rather than telling and forcing

them to go down a particular path.

Eventually, the team started respected him

even more and they used his experience and

wisdom to gain productivity and benefits and

all of them lived happily ever after…

And then he became a Coach !

What “Hat” Am I Wearing?

Partner“We will do it

together and learn

from each other”

Technical Advisor“I will assist with

technical questions

during the project”

Hands-On Expert“I will perform

complicated tasks”

Mentor“I will support you in acquiring

knowledge and new skills”

Role Model”Watch me and adopt my attitude”

Facilitator“I will help you make

a decision without

taking sides”

Coach“I will assist you in performing

the best you can and extracting

your maximum potential”

Reflective Observer“You will manage and I will

mirror (light up) issues for

your functioning”

Pro

cess A

sp

ects

Project Deliveries

But isn’t the coach role

different?

What do we expect and demand of ourselves?

What outcomes do we expect from ourselves?

What do we expect to improve in our functioning as

Coaches?

What do we want to do less, or refrain from doing as Coaches?

What do we want to preserve (to keep doing

in the same way) as Coaches?

The Coach's perspective.

The Transformation Dilemma

The Mirror Exercise

What Leaders Expected What Coaching Delivered

• Retention of Talent

• Accelerating Promotions

• Improved teamwork

• Increased Diversity

HIGH • Increased productivity

• Increased quality of services

• Improved teamwork

• Increased team member satisfaction

• Increased client satisfaction

• Increased quality of services

• Increased productivity

MEDIUM • Increased team member

satisfaction

• Increased client satisfaction

•Reduced cost

• Increased business development

• Reduced cost

LOW • Increased business

development

• Retention of Talent

• Accelerating Promotions

• Increased Diversity

Coaching Expectation vs. Deliverables

Guru Mantra #1 Know what your buyer needs

[What is their work culture]

[Who are the ones needing coaching]

[Why do they need it]

[ How much coaching they need ]

Guru Mantra #2 Look beyond the obvious

Guru Mantra #3 Ride the same boat as your customer

Guru Mantra #4 Be Transparent to your customer

2/2

1/2

008

2/2

8/2

008

3/6

/2008

3/1

3/2

008

3/2

0/2

008

3/2

7/2

008

4/3

/2008

4/1

0/2

008

4/1

7/2

008

4/2

4/2

008

5/1

/2008

5/8

/2008

5/1

5/2

008

5/2

2/2

008

5/2

9/2

008

0

20

40

60

80

100

120

140

Deployed

Testing

Construction

Architecture / Design

Requirements

Total Scope (Features)

Date

To

tal

Fe

atu

res

The role of A coach

Guru Life Coach

Change FacilitatorDisruptor

Coaching the teams or Coaching the roles ?

The team profile

Understanding team mind-set?

Understanding the processes? Stakeholders and environment

Challenges?

The intensity of Coaching

Coaching Styles?

The coaching Pyramid

This looks tough??

How do I move it ?

Ask: Why ?

Bake: Your own Dog Food

Create: Value for Everyone

Devolve : Provide the

power of Opt-in

Engage: All Functions

Fly: Collaborate near, far and

across

DATA PROCESS

TECHNOLOGY MINDSET

Value Driven Behaviour Management

Introducing – The 10 PEAS®

People Power

Purpose

Persistence

Passion

Promise

Productivity

Plan

Positivity

Profits

Predictability

The Fish! Philosophy

•Play!

•Be There

• Make Their

Day

•Choose

Your Attitude

Questions??

If I can be of any help

My Spaces• www.madhurkathuria.com

• www.agiledevilsworkshop.com

• www.agivetta.com

I am available on

• Twitter: madhurkathuria

• Skype: madhur.kathuria

• Madhur.Kathuria@agivetta.com

Join your Friends

• Linkedin group: My Fellow Agile learners

• Linkedin group: India Scrum Enthusiasts Community, Asia Agile Forum, AgiVetta

• Facebook Page: India Scrum Enthusiasts Community, Asia Agile Forum, AgiVetta

©2004-2016 Madhur Kathuria.

Be Agile. Be Enlightened!

www.agivetta.com