You Can't Win If You're Not In: working with UCD Student Digital Ambassadors

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IN WIN you can’t if you’re not Working with UCD Student Digital Ambassadors CONUL Annual Conference 2016 Athlone Josh Clark @jclark923 James Molloy @jpjmolloy UCD Library

Transcript of You Can't Win If You're Not In: working with UCD Student Digital Ambassadors

Page 1: You Can't Win If You're Not In: working with UCD Student Digital Ambassadors

IN WIN you can’t

if you’re not

Working with UCD

Student Digital Ambassadors

CONUL

Annual

Conference

2016

Athlone

Josh Clark

@jclark923

James Molloy

@jpjmolloy

UCD

Library

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collaborat i o n

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WIN WIN student engagement

good publicity

user perspective

first hand experience

end product

self promotion

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3 projects

2 weeks

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library projects

create a

video to use

for library

orientation

2 x months

2 x students

8 x hours

contribute to

library social

media

2 x months

2 x students

6 x hours

library digital

resources

focus group

1 x week

9 x students

2 x hours

(each)

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it’s a bit of

a gamble

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library

orientation

video

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https://www.youtube.com/watch?v=RZe92VqxuXM

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focus

group candid views and constructive criticism

valuable qualitative

(written and oral)

feedback

a broad mix of students and disciplines visibility

layout/design

relevancy

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social media

project

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3 tweets

(minimum) per week

for a month

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3 posts

(minimum) per

week for a month

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...& 3 blog posts

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excerpts

I started off the year hating the library...

At first I was terrified of going to the library

to study.

Moral of the story, do the library tour!

My first book hunt in the library did not go well at all.

Yes, I got lost in the library

...the mystical wonderland that is JSTOR.

Thank god for the free access.

the library is one of the hearts of UCD, and it’s time we

showed it some love.

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questions, questions...

overall

quality of

service?

how do you use

the library?* your study habits?

*do you use it at all?

a favourite resource

or facility? pet

peeves?

suggestions based

on experience?

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in hindsight...

would plan more

take a more holistic approach

is social media the way to go?

Needs a clear end product?

need clear aims & objectives - e.g., Instagram

challenge?

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ambassador feedback

provide more direction

invite ambassadors to

library events

timing is everything!

“I really enjoyed taking part in

this initiative. Having never

used Twitter before the library

has convinced me to get one

and I'm definitely hoping to

blog more in the future.”

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Would we

do it again Yes

but…...

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may need to be

an in-house

production

no guarantees

of success

overheads volunteers

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josh clark

outreach librarian

@jclark923

james molloy

college liaison librarian

@jpjmolloy

UCD Library

(all original photos by the authors)