This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

Workshop-Documentation

Multi-stakeholders Networking Event and Launching of ENTIRE Project

9 February, 2014, Royal Hotel - Amman, Jordan

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

1 TABLE OF CONTENT

1. Background and objectives of the workshop ..................................................... 3

2 Workshop program and results ................................................................................... 4

2.1 Activity mapping ....................................................................................................... 8

2.2 Results from the activity mapping ..................................................................... 8

2.3 Results working groups ........................................................................................ 10

3 Documentation and communication ........................................................................ 11

3.1 Documentation......................................................................................................... 11

3.2 Communication ........................................................................................................ 11

4 Annex .................................................................................................................................. 12

4.1 Participant list .......................................................................................................... 12

4.2 Workshop agenda ................................................................................................... 15

4.3 Moderation and acknowledgement .................................................................. 17

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

1. BACKGROUND AND OBJECTIVES OF THE WORKSHOP

Empowering regional civil society networks to take an active role in Integrated

Water Resources Management (IWRM) in the Southern Mediterranean Region (ENTIRE) is a two year program funded by the European Union’s Non-State and Authorities program. Main objective of the program is to strengthen the role of

civil society organizations in Integrated Water Resources Management (IWRM) topics in the Southern Mediterranean Region (SMR). ENTIRE is active in in Algeria, Egypt, Jordan, Lebanon, Morocco, West Bank, the Gaza Strip, Syria and

Tunisia. The implementing agencies of the project are the Collective Leadership Institute

(CLI), the Arab Countries Water Utilities Association (ACWUA), the Arab Network for Environment & Development (RAED) and the German Water Partnership (GWP). This cooperation is a result of successful networking activities between

the German - Arab Water Sector Network including ACWUA and RAED and the Collective Leadership Institute.

In the frame of the project several activities will be implemented over the next two years including trainings of selected members from ACWUA and RAED

networks on the stakeholders dialogue methodology in IWRM. For further information about the objectives and planned activities please refer to the following link: http://entire.collectiveleadership.com/

The “Multi-stakeholders Networking Event and Launching of ENTIRE Project” was one of the planned milestones within the frame of the project with

the purpose of launching the ENTIRE activities and to introduce the approach of stakeholders dialogue in water conservation and IWRM.

In the run-up to the Multi-stakeholders Networking Event ACWUA and RAED conducted a comprehensive baseline assessment amongst their member networks in the targeted countries. The assessment identified the knowledge

level among different members in the field of stakeholders dialogue in IWRM. Additionally, it aimed to prioritize the water related topics to be addressed during the two year project phase. The baseline assessment showed that the topics

“water conservation” and “demand management” were evaluated as very important by the major part of the respondents. Participants for the stakeholder event and the following training on Stakeholder Dialogues in IWRM were selected

according to their expertise and relevance in respect to these topics. The baseline assessment was the first engagement activity with ACWUA and RAED networks being important stakeholders in promoting cross-sector dialogue in the

water sector in the targeted countries. The Multi-Stakeholder event taking place at the Royal Hotel in Amman brought

together 50 actors from civil society organizations (CSOs), public institutions and the private sector from Jordan, Egypt, Palestine, Algeria, Tunisia, Lebanon and Morocco. The participants exchanged best practice examples, and identified the

potential of a networking and cooperation platform on water conservation.

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

Furthermore, the participants discussed how such a platform can contribute to a policy dialogue in IWRM.

2 WORKSHOP PROGRAM AND RESULTS

Welcoming speech by Eng. Khaldon Khashman (Arab Countries Water

Utilities Association)

H.E. Eng. Khaldon Khashman, Secretary General of ACWUA welcomed all present

actors at the Multi-stakeholders Networking Event. In his welcoming speech he

emphasized the importance of cooperation and coordination between the

different actors in the field of Sustainable Water Resources Management. He

described the role of the Arab Countries Water Utilities Association (ACWUA) as a

regional platform for water and wastewater utilities in the Arab Region for

exchanging experiences and building capacities in the field of water management

and efficient use. He appointed Jordanian experience in the field of stakeholders

dialogue in Integrated Water Resources Management such as: Water Users

Association, Highland Water Forum and the involvement of the private sector

and civil society representatives of governing council in the water sector.

H.E. Eng. Khaldon Khashman highlighted that, the project is anticipated to build

the capacity of number participants from the different Arab Countries in the field

of stakeholders dialogue in Integrated Water Resources Management. In addition

to that, the project will give the chance to the participants to exchange

experiences and develop new thinking of stakeholders dialogue to enhance the

management of water recourse in their home countries.

(from left: Dr. Ghneim (GWP), Eng. Khashman (ACWUA), Dr. Al-Naser (Minister Jordan), Dr. Adly (RAED),

Wildschut (CLI))

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

Opening Speech by Dr. Hazem Al-Naser (Minister of Water and

Irrigation)

The Jordanian Minister of Water and Irrigation, Dr. Hazem Al-Naser, officially

launched the ENTIRE project. In his opening speech Dr. Hazem Al-Naser

expressed a special thank you to the project consortium ACWUA, CLI, RAED and

GWP. He underlined the importance of this event and the need to manage the

region’s resources collectively in the future.

Minister Dr. Al-Naser highlighted the fact, that the region’s water deficit is projected to triple to 130 billion cubic metres by 2030.

“Because water sources in the Arab world are expected to drop by 20 per cent during the next two or three decades due to climate change, it is imperative for countries in the region to ensure sustainability of the existing water resources,”

the minister underlined in his opening speech. This expected deficit would place a heavy financial burden on the region –

possibly costing the Arab states an estimated $200 billion by 2030 for the implementation of projects to counter the deficit. As a consequence the Arab states must take water demand management into consideration, the Minister

pointed out, stating that 66 per cent of the regions´ water resources originate from outside.

He further expressed that water has a great influence on the social and economic development. Therefore the participating countries should review their water strategies to include new concepts especially spreading the information

throughout the population that water is a scarce resource. The Minister suggested involving local communities in the management of water resources,

noting that the Kingdom’s experiences in this field have been very successful. Dr. Al-Naser named a good practice example: “Jordan handed over the

management of irrigation water distribution in the Jordan Valley to its farmers via water users’ societies as of 2004. Now, 80 per cent of the irrigation water distribution is in the hands of local communities”.

Opening words by Dr. Emad Adly (RAED)

After the Ministers´ speech the facilitator Mustafa Nasereddin gave the floor to

Dr. Emad Adly, Regional Coordinator from RAED. In his opening remarks he

expressed his appreciation and thanks to all the implementing agencies as

speaking on their behalf.

Dr. Adly briefly introduced the participants to the background of the project. He

explained that the project resulted out of cooperation between ACWUA and GWP

to develop a water platform. In this context they were also introduced to the

Stakeholder Dialogue approach from the CLI supporting the development of the

water platform. Furthermore, he expressed his confidence that the ENTIRE

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

project will play a vital role in mastering the challenges that the Minister Al-

Naser pointed out. According to Dr. Adly water is not only a government issue

but concerns all of us. In the region there are increasing risks related to water

issues such as environmental challenges. A collective response and taking over

responsibility is needed to tackle the challenge. In order to address these

challenges Dr. Adly pointed out the need to build capacity and to learn from

others in order to build on existing experiences.

Impulse presentations and best practice examples

After the opening session and a presentation of the workshop agenda different

impulse presentations and best practice examples on the topic were given by:

Patricia Scannapieco (CLI): Introduction to the ENTIRE project

Dr. Azmi Ghneim (GWP): German Water Partnership – Excellence in Water

Technology and Water Management

Dr. Jürgen Wummel (Sachsenwasser): Transformation Experience from

Leipzig Utility (Germany)

Thomas de Beyer (Dorsch International Consults): Operations

Management Support Project (OMS): the successful approach in urban

water supply

Essam Nada (RAED): National Community Water Conservation Program

(NCWCP)

The impulse

presentations provided insights into different

perspectives and topics in the frame of

stakeholder dialogues in the water sector.

Thus, different experiences and perspectives

were represented from

Germany and selected countries of the Southern Mediterranean Region. The impulses raised interesting

questions and an intensive discussion in plenary.

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

The facilitator Mr. Nasereddin summarized in brief the presentations and opened the discussion round:

1. Question: How can we go about using more meters?

Mr. de Beyer responded: This is a question of investment. For example you can put in place task forces to create more revenue or launch a campaign on special areas. In any case, investment needs to be made.

2. Question (Mr. Ahmed Zakiel/Aswan): If water is a service to be provided to

the people? Is it a right, a commodity or something else?

Mr. Wummel responed: It is a right, but not for free! Everybody has to pay, if he is not able to pay there needs to be a solution found. Mr. Wummel underlined

the matter that somebody needs to pay for the costs of providing the water. Mr. de Beyer added that there are different solutions for covering the investment

costs. For example: Metering water even with poor people and make them pay in a socially acceptable way. Through a social tariff structure: the more you use, the more you pay per litre.

The facilitator further highlighted that you pay for the service and the

infrastructure but not necessarily for the water itself. Mr. Said Chakri a Professor from Morocco said: If profitability of water

enterprises is promoted: Civil Societies influence is limited. He stated that this is one of the tasks of this workshop: How can the Civil Society become a partner of the private sector and build trust?

3. Question: Is it a partnership or sharing? Sharing could be dangerous.

Mr. de Beyer responded first: In Sanaa, Jemen for example there we work with customer management tools to assure a better service to the customers. This on the other hand leads to a higher level of trust. Supportive instruments are

marketing clips to show how water is “produced” and brought to the household. Civil disobedience on paying for water last as long as they assumed it went straight into the pockets of certain politicians.

Mr. Wummel answered: There are good and bad customers. It is important to be transparent on the pricing. Furthermore, as a water provider you can support

customers to reduce the water consumption. Partnership does not mean that you need to agree on everything, but you need to explain your decisions and have good arguments.

Essam Nada commented: Regardless the question, if the water is subsidized or not-subsidized: it is not only about the quantity of water but about the quality.

The quality needs to be ensured also if the consumer needs to pay for it.

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

4. Question from a representative from Palestine: No water or interruptions, so that consumers have to buy from tanks and the provider is not held

responsible. When you spoke about 86/l per day, what does that include? Mr. Wummel commented: Average in Germany is 122 l. Pre-paid meters were

not a solution for the Leipzig Utility. In order to raise trust you have to show the improvements you are making and not have them pay 100% if you are only doing 5%.

2.1 ACTIVITY MAPPING

Mrs. Adele Wildschut facilitated the second part of the Multi-Stakeholder event and presented the question for the following Activity Mapping.

Which project and activities are you or your organization involved in in the

field of water conservation? Please, write the activities on the cards and

pin them on the respective country on the Activity Map. All participants were asked to contribute their activities and experiences from

their countries.

2.2 RESULTS FROM THE ACTIVITY MAPPING

Top left: Regional

- Relationship with the industry, schools, university students. importance of water

conservation - World Bank project: sewage

water pipe infrastructure

- Raising awareness on cost for production and treatment stages

- TSM Arabia: Quality Mgmt.

system ACWUA/GIZ/HCWU - Re-use waste water in 5 Arabic

Tunisia

- National day for water conservation

- National strategy for water

conservation - Environmental caravan project - for water resource conservation

- The national program for water economy (tourism + industry)

- Water conservation project at

primary and secondary school - Water governance project in

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

countries (proposal)

- EE/ACWUA + GIZ: water utility - Water treatment plant - Human integrated management

approach - New water tariff - Public awareness

the oasis in Southern Tunisia

- Governance of industrial pollution of water

- National water

Egypt

- Teaching households plumbing, distributing tool kits to repair water infrastructure (Sohage,

Southern Egypt) - Protecting the Nile water - World Bank: Sewage Project

- Linking water users - Nile Basin Discourse - TSM Project in Sohage, Luxor,

Aswan - NCWCP - Water Democracy in Schools

- Water Program Aswan (Donor: SDC; implemented by Dorsch & CBI)

Jordan

- Water Users Association in the Jordan Valley

- To distribute water for

irrigation in a fair and transparent way for all farmers (goal)

- Regional Master Plan for the Jordan Valley

- Rain harvesting in schools

- Environmental education in schools

- Grey water re-use

- Jordan river rehabilitation - Promotion of WWTR - EDM

- ISSP

Lebanon

- Hydria I + II

- PEWM - Public awareness activities

Palestine

- Water conservation using pre-

paid meters

Morocco

- Environmental Protection

- Green Morocco - Eco Schools

- National dialogue with SC communities/societies

- Moroccan Coalition for

environmental education - National strategy for water

purification

- Wetlands protection - Strategy for areas of ecological

and biological importance

- Environmental governance project

Algeria

- 2x National day for Water

conservation (tourism + industry)

- Environmental caravan project for water resources conservation

- Water rehabilitation project in rural areas (drinking water, irrigation, domestic use)

- Economical use of water in the South of Algeria

- TV-Program: on environment,

agriculture and irrigation - Raise awareness of children for

water economy

- Support mechanism for an IWRM

- Eau II

- SWIM

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

2.3 RESULTS WORKING GROUPS

After the activity mapping Mrs. Adele Wildschut summarized the results and explained to the audience that this activity mapping will be used as a basis for the further working groups in the upcoming training on Stakeholder Dialogues

which will be held directly after the kick-off meeting. After introducing the handout with the working group tasks the participants built three groups and discussed the following questions:

Contribution of a platform on water conservation

Assess the potential and possible contribution of a networking platform to enhance cooperation between relevant stakeholders in water conservation?

Provide 3 examples on how a platform can contribute to strengthen the

CSOs to take an active role in water conservation.

Provide 3 ways on how such a platform can contribute to a policy dialogue

on water conservation in your country. The results of the group work are stated in this table:

Assess the potential and possible contribution of a networking platform to

enhance cooperation between relevant stakeholders in water conservation?

Group 1 Group 2 Group 3

- Networking is positive - Prevent water

shortage - Exchange of

experiences in rural

and urban areas - Establish working

groups for problems

that need to be solved - Create motivation for

water conservation

- Reaching justice in water allocation

- Exchange of experience on a local and regional

level - Joint application for

projects

- Training & Empowerment

- Competition

- Schedule water distribution and billing

- Bring together a variety of

stakeholders: civil society, academia/research

- Identify the roles. - Facilitate the

communication

between the members and share information equally by all

members.

Provide 3 examples on how a platform can contribute to strengthen the CSOs to take an active role in water conservation?

Group 1 Group 2 Group 3

- Awareness programs (schools, mosques, media, etc.)

- Sharing ideas with CS - Motivation by

- Social media - Visits - Media & Publications

- Provide access to information

- To ensure that we have an integrated water management.

- Build their capacity to be able to operate

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

competition properly.

- How to manage in the community.

Provide 3 ways on how such a platform can contribute to a policy dialogue on water conservation in your country?

Group 1 Group 2 Group 3

- Participation in the

decision-making process

- Creating incentives for

consumers to be willing to pay for their water

- Establish public/private partnerships in water utilities

- Awareness campaigns

- Advocacy - Petition support - Media coverage

- SC in legislation

- Institutional process: legal framework to ensure that it is

official. - To ensure that SC is

present and part of

the discussion in policies.

- Involve the media

and build capacities.

3 DOCUMENTATION AND COMMUNICATION

3.1 DOCUMENTATION

The documentation of the Multi-Stakeholder Event will be disseminated to all participants and to other relevant Stakeholders for the project. All participants of the Multi-Stakeholder Networking Event will be informed about the milestone

activities of the ENTIRE project via email.

3.2 COMMUNICATION

Mr. Rami Salameh (ACUWA), Mr. Essam Nada (RAED), Mrs. Scannapieco (CLI) and Mr. Ghneim (GWP) are responsible for the implementation of the ENTIRE

project and the communication with all relevant stakeholders. Through transparent dissemination of information to all stakeholders and regular skype calls the further progress of the process is ensured.

Furthermore a regularly up-dated website provides detailed information about the ENTIRE project. Here you find the link to the website:

http://entire.collectiveleadership.com

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

4 ANNEX

4.1 PARTICIPANT LIST

Name First Name Country Institution Position

1 Abu Jamous Eng. Jehad Jordan Arabtech Jardaneh Operation Director

2 Adly Dr. Emad Egypt RAED General Coordinator

3 Al Hadidi Dr. Khair Jordan MWI/ Water Authority of Jordan

Assistant Secretary General for Production and Transfer Water

4 Al Masri Mohammad Palestine Nablus Municipality Head of Water and Sanitation

5 Alobaidiyn Eng. Khalid Jordan Water Authority of Jordan /

WAJ

Director of Water Authority Directorate of

BALQA Governorate

6 Al Salhi Eng. Ghassan Jordan Jordan Water Company

Miyahuna LLC

Head of Raw Water

Monitoring Section

7 Al Zoubi Rania Jordan Mercycorps Chief of Party

8 Alawneh Ziyad Jordan Land and Human for Advocate Progress - LHAP

Head

9 Aljawhary Dalia Lebanon SPNL – Society for the Protection of Nature in Lebanon

Programs Director

10 Alkhateeb Nader Palestine Water and Environmental Development Organization

Head

11 Al-Naser Dr. Hazem Jordan Ministry of Water and

Irrigation Minister

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

12 Ateat Anas Jordan ACWUA Project Assistant

13 Atya Adel Egypt Holding Company/ Garbya Head of O&M Department

and Intern. Cooperation

14 Benlamine Hicham Tunisia APAD/ SYNAGRI Member

15 Chakri Said Morocco Association d. Einseignants des Sciences de la Vie et de la Terre au Maroc

National Trainer

16 De Beyer Thomas Egypt Dorsch Consult Expert

17 Dhman Mohammad Palestine Hebron Municipality Water Engineer

18 Ghneim Dr. Azmi Germany German Water Partnership Advisor

19 Hestermann Andrea Germany Collective Leadership Institute (CLI)

Senior Project Manager

20 Hwamel Saleem Jordan Water Users Associations/ JVA

Water Users Association

21 Karouny Mirna Lebanon Human Environmental Association for Development

Member

22 Kelani Eng. Susan Jordan MWI Advisor

23 Khashman Eng. Khaldon Jordan ACWUA Director General

24 Khashman Eng. Saja Jordan Eco Consult Senior Analyst

25 Kugler Stephan Jordan Dorsch International Consultants

General Manager Branch Office

26 Mahdi Kaid Algeria National Federation for Environmental Protection

Member

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

27 Mahran Ramadan Egypt Holding Company / Sohag Director of Technical

Sustainable Mgmt.

28 Melha Ahmed Algeria National Association of

Volunteer Work Head

29 Nada Essam Egypt RAED Executive Director

30 Nasereddin Mustafa Jordan ACWUA Director of Technical Services

31 Owais Eng. Munir Jordan Jordan Water Company / Miyahuna

Executive Director

32 Salameh Rami Jordan ACWUA Project Manager

33 Salameh Omar Rami Jordan MWI

34 Scannapieco Patricia Germany Collective Leadership

Institute (CLI) Senior Project Manager

35 Shareef Dr. Eng. Noama Jordan ACWUA Expert-Technical Service and Capacity Building

36 Sobuh Eng. Ali Jordan MWI Secretary General Assistant

37 Taktak Sana Tunisia Association of Continuity of Generations

Head

38 Telfah Eng. Basem Jordan MWI Secretary General of MWI

39 Wildschut Adele South Africa Collective Leadership

Institute (CLI) Regional Director

40 Wummel Dr. Jürgen Germany Sachsen Wasser GmbH Managing Director

41 Zaky Ahmed Egypt Environment Union in Aswan Head

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

4.2 WORKSHOP AGENDA

Multi-stakeholders Networking Event and Launching of ENTIRE Project Date: Sunday, February 9th, 2014

Venue: Royal Hotel (Azour Hall), Amman, Jordan

Time Program

Speaker

11:00 – 12:00 Registration and Welcome Coffee

12:00 – 12:10 Welcoming by HE Secretary General of ACWUA HE Eng. Khaldon Khashman

12:10 – 12:20 Opening speech HE Minister of Water and Irrigation HE Dr. Hazem Al-Naser

12:20 – 12:30 Opening remarks RAED Dr. Emad Adly (General Coordinator RAED)

12:30 – 12:50 Introduction to the ENTIRE project, objectives, activities and stakeholders dialogue methodology

CLI Patricia Scannapieco (Lead Project Manager CLI)

12:50 – 14:00 Impulse practice examples from GWP experts Germany: - Transformation experience from Leipzig Utility

- Operations & Management Support Projects (OMS) in the MENA Region

- Plenary discussion

Dr. Azmi Ghneim (Advisor GWP) Dr. Jürgen Wummel (Managing Director Sachsenwasser)

Thomas de Beyer (Project Manager, Dorsch International Consultants)

14:00 – 15:00 Lunch

15:00 – 15:10 Introduction Collective Leadership Institute Adele Wildschut (Regional Director CLI)

15:10 – 15:30 Impulse practice example from the region: - National community water conservation

programme (NCWCP)

Plenary discussion

Essam Nada (Executive Director RAED)

15:30 – 15:45 Activity Mapping

- Which projects and activities are you or your organisation involved in in the field of water conservation?

Plenary

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

15:45 – 16:00 Coffee Break

16:00 – 17:00 Breakout Session:

- Assess the potential and possible contribution of a networking platform to enhance cooperation between relevant stakeholders in water

conservation. - How can the platform contribute to strengthen the

CSOs to take an active role in water conservation?

- How can such a platform contribute to a policy dialogue on water conservation?

Working groups

17:00 – 17:15 Reporting back to plenary (3 min. each group)

17:15 – 17:30 Wrap-up and presentation of next steps (10 min.) Adele Wildschut (CLI), Moderator N.N.

17:30 Check out

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)

4.3 MODERATION AND ACKNOWLEDGEMENT

The workshop was facilitated by Mustafa Nasereddin (Director Technical Services, ACUWA) and Adele Wildschut (Regional Director, CLI).

The Arab Countries Water Utilities Association (ACWUA), founded 2009 in Jordan, is a stakeholder association for public and private sector water utilities,

NGOs and academic institutions. Members include: 93 water utilities, 10 associated private companies and 10 associated NGOs and academic institutions. More than 200 individuals are member of ACWUA, coming from 17 countries in

the Arab World. Main objective of ACWUA is to establish a strong, regional, self-sustainable association of the water supply and sanitation utilities in Arab countries.

The Collective Leadership Institute (CLI) is an internationally operating non-profit organization based in Germany and South Africa, founded in 2005. It is an

independent initiative supporting stakeholders from civil society, the private and public sector in creating and implementing collaborative change initiatives for innovative and sustainable solutions to global and local challenges.

Acknowledgements: We would like to say thank you to all interested members of ACWUA, RAED and other organizations who have contributed through their

input and comments on the success of the workshop.