120611 Jordan Omt Acwua Conference December 2011 Presentation

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    In Jordan, we routinelycertify or license:

    Nurses

    Doctors

    Pharmacist

    But we have not had away to certify the peoplewho:

    Produce our drinking waterand protect our health

    Treat our wastewater andprotect the environment

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    But things are changing..

    On 24 May 2011, the Minister of Labor agreed to movethe required approvals ahead to establish the

    institutional arrangements: Policy approval

    Establishment of Board of Certification within AQAC

    USAID-funded Operations and Maintenance Training

    Project (OMT) has been hard at work since 2008 todevelop the institutional framework and trainingresources to implement operator certification

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    But things are changing..

    WAJ Secretary General issued the Mandatory letter on16 May 2011

    It has been decided to implement this program in Jordan andmake it mandatory for all water and wastewater operators inWAJ to be certified in accordance with the policies of theprogram and a timetable to be agreed upon with all partiesconcerned.

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    What does it mean to be an Operator?

    Anyone who has direct hands-on responsibility for aprocess that safeguards public health and theenvironment

    Not an Operator:

    A person who does not have direct responsibility to

    safeguard public health and the environment

    A person whose duties do not include actual operation or

    supervision of systems and operators

    Workers such as welders, carpenters, truck drivers, and

    the like

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    Why Certify Operators?

    Certified operators helped the Aqaba WastewaterTreatment Plant achieve great results in 2010:

    Maintenance costs reduced by 43%

    Operating costs same as 2009 despite increased costs of neworganizational structure and 4.6% increase in depreciation rate

    29% reduction in accident reports

    Total elimination of: non-compliance citations and majorunplanned shutdowns

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    Benefits for the Operator

    The job becomes a Profession

    Recognition that No One can Take Away Increased opportunity in Jordan and the region

    Bright Future with defined career path

    Know what you are doing and why

    Feel great about yourself

    Know how to Work Safely and preventaccidents

    Set a good example for others

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    Benefits water utilities in the MENA region

    Improved Performance and Infrastructure Sustainability

    Reduced citations for substandard quality

    Reduced unplanned shutdowns Reduced maintenance costs

    Reduced accidents

    Improved teamwork and communications

    Opportunity to take advantage of proven trainingopportunities

    The certification program does the work

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    Effective Use of Training Investments

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    Benefits for Your Country

    World Class reputation

    Commitment to the People & Public Health

    Protect environment and resources for futuregenerations

    Meet strategic reform challenges

    Economic development

    Accountability

    Infrastructure investments last longer

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    How does a person become certified?

    Meet requirements for :

    Education level

    Experience years direct responsible charge

    Examinations written tests to prove knowledge

    Grandfathering of people who have been operators formany years who do not meet the education requirements

    Example follows

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    Earning Certification: The Water Treatment Engineer

    Level Education Experience Training

    Hours

    Direct

    Responsible

    Charge

    I First University Degree None 46 None

    II First University Degree Pass Level I

    Training & Test

    37 None

    III First University Degree 2 years at Level II 36 2 years

    IV First University Degree 3 years at Level III 29 2 years

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    Operator Training Programs & Courses

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    But it takes a framework to make this happen

    Standard Operations and Maintenance Procedures (SOMPs)to define the competencies that operators require

    O&M Knowledge and Skills:

    What do operators need to do on the job? O&M skills

    What do operators need to know to do their job? O&M knowledge

    Performance-Based Training Curricula, Courses and Tests

    Policy and Regulations to define requirements for certification:

    education, experience and examinations

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    Institutional Partners (next slide)

    Certification Policy

    Training and Testing Development

    Certified Trainers

    Capabilities to:

    Deliver training courses

    Test

    Verify qualification for certification

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    The Jordan Water Operator Certification Program isbuilding the framework

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    Certification Body

    Accreditation and Quality Assurance Center (AQAC)

    Institutional Framework

    Water Companies, Universities, Associations

    Al Balqa Applied University; ACWUA

    Construction Power OtherWater and Wastewater

    Regional Training Marketer

    Training Providers

    Water & Wastewater Services Sector Team

    Al Balqa Applied UniversityProgram Administrator

    Board of Certification

    Ministry of Labor

    E-TVET Council

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    Jordanian Resources for the Region

    Legal and Institutional framework

    Curricula in Arabic that meet international standards

    Standardized Training courses

    Accountable secure Testing

    Highly qualified Trainers

    Certificate and program administration

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    Jordanian Training Courses for Certification

    Water Treatment Operator 4 Levels

    Water Distribution Operator 2 Levels

    Wastewater Treatment Operator 4 Levels

    Wastewater Collection Operator 2 Levels

    Utility Management 1 Level

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    Why access Jordanian resources?

    Professional training products based on internationalstandards

    Certification courses and tests are ready

    Courses have successfully prepared people forcertification

    Qualified trainers available

    Implement more quickly and less expensively

    No need to reinvent the wheel

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    High Quality Tests and Curricula Development

    Need to Know criteria based on the standards of theUS Association of Boards of Certification (ABC) andadjusted for local requirements in MENA

    Course content that customizes California StateUniversity at Sacramento materials and translatesthem to high school level Arabic

    Professional course and test developers; All training and

    testing materials validated and piloted

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    Jordan is preparing to serve its operators as well asthose in the region

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    Water Treatment Plan Operator Course Modules

    Water Treatment PlantOperator

    Treatment Plant Operation Safety

    Water Sources and Intakes

    Coagulation, Flocculation andSedimentation

    Filtration

    Disinfection

    Laboratory Procedures

    Process Wastes

    Reverse Osmosis Taste and Odor

    Iron and Manganese Control

    Corrosion Control

    Water Softening

    Management

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    Wastewater Treatment Plan Operator Course Modules Wastewater Operator

    Why Treat Waste

    Wastewater Treatment Facilities

    Microbiology

    Racks, Screens and Grit Removal

    Sedimentation and Flotation

    Fixed Film Technology

    Waste Treatment Ponds

    Activated Sludge Disinfection and Chlorination

    Sludge Digestion and Solidshandling

    Reuse of Treated Effluent

    Laboratory and Basic Chemistry

    Maintenance

    Plant Safety

    Management, Public Relations,Budget and Finance

    Reports, Record-keeping, Trainingand Safety

    Pollution Prevention

    Odor Control

    Nitrogen, Phosphorus andNutrient Removal

    Trouble Shooting I and II

    Industrial Waste Treatment

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    Water Distribution Course Modules (early 2012) The Water Distribution

    Operator

    Storage Facilities

    Basic Hydraulics Water Mains And Pipes

    Pipe Installation

    Valves

    Basic Electricity and Motors

    Pumps and Components

    Meters and ServiceConnections

    Water Quality Considerationsin Distribution Systems

    System Surveillance, Water

    Quality Monitoring Cross-Connection Control

    Water Mains & Appurtenances

    Valves, Hydrants and Meters

    Record Keeping

    Disinfection

    Safety

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    Wastewater Collection Course Modules (early 2012) The Wastewater Collection

    System Operator

    Why Collection SystemOperation and Maintenance

    Wastewater CollectionSystems

    Inspecting and TestingCollection Systems

    Pipeline Cleaning andMaintenance Methods

    Underground Repair

    Lift Stations

    Equipment Maintenance Basic Electricity and Motors

    Equipment Maintenance Pumps

    System Safety - Combined

    Sewer Renewal(Rehabilitation)

    Administration

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    Utility Management Course Modules Supervising Workforce

    Planning

    Supervising Directing andOther Aspects

    Communicating

    Human Relations

    Planning and Organizing

    Training and Teaching Skills

    Problem-Solving Skills

    Decision Making

    Technical Issues andRegulatory Compliance

    Financial Management

    Computers in Managing aUtility

    Emergency Planning

    Health and Safety Programs

    Stakeholder Relations

    Personal and ProfessionalSkills

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    What can Operator Certification mean for You?

    Please take a moment to think about how an operatorcertification could help you, your utility and your countrydo a better job at operating and managing your waterand wastewater systems:

    Would it give you peace of mind that staff know what they aredoing?

    Would it give you assurance that your training money is well

    spent? Would it help you operate more smoothly and save money?

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    How the Jordanian Program can provide support

    Training Courses

    Testing

    Course Development

    Issue Certificates

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    LET US WORK TOGETHER TO ACHIEVE THEEXCELLENCE THAT OPERATOR CERTIFICATION

    CAN BRING

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    Contacting the Jordan Program

    Jordan Water Operators Certification Program

    Abdelrahman Omari, Chairman WWSST

    Email: [email protected]

    Operations and Maintenance Training (OMT) Project

    George Rizkallah, COP

    Email: [email protected]

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    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]
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    THANK YOU FOR YOUR KIND

    ATTENTION