Working with Wine and Spirit Distributors in the US
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Transcript of Working with Wine and Spirit Distributors in the US
How to grow your brand in partnership
with, in spite of or without distributor
support.
Presented by Steve Raye, President,
Bevology Inc.
U.S. Drinks Conference 2015
Who Are They
U.S. Drinks Conference 2015
U.S. Drinks Conference 2015
Working with Distributors
• What do Distributors Want
• How to Find/Connect with Distributors
• Managing the Relationship
• Resources
U.S. Drinks Conference 2015
What Distributors Want
Money
Margin
Manpower
Marketing
Media
U.S. Drinks Conference 2015
Money
• Think test, not launch
• Launch PLUS Years 2, 3 ,4
• Payment terms: better than they provide
their customers
• Focus: Commit to do a limited # of things
but do them very, very well
U.S. Drinks Conference 2015
Margin
• It’s your primary tool
– Min. 25% after all incentives, 35 to even 40%
frontline to get their attention
– Build into price structure, their state/structure
U.S. Drinks Conference 2015
Manpower
• Feet on the street: Brand Ambassadors,
Market Managers…can be deal maker or
breaker.
• In-country brand management
U.S. Drinks Conference 2015
Marketing
• Signals that you’re not ready yet:
– One bottle you can’t leave behind
– Ad/POS mockups vs. printed materials
– “We haven’t thought about that” as a
response to a question
• Don’t schedule the meeting until all the
support items are in place.
• A fully fleshed out marketing plan
vetted/presented by someone with
industry “street cred”
Media
• Strategies for generating consumer
awareness and trial AND to tell the trade
what’s happening
– Consumer:
• Traditional print, newspaper, radio
• Online: Urban Daddy, Thrillist,
• Social media adv: Facebook, Google AdWords
– Trade media and PR
• Social Media: not an option, it’s a
requirement. Focus on engagement not just
building fan/followers
U.S. Drinks Conference 2015
But Wait…There’s More!
• Recognize distributor wants to minimize
risk
• Tools: Celebrity endorsement, compelling
marketing plan/positioning, brand
ambassadors, existing customer orders
• Blocking and Tackling:
– Be smart picking markets and warehousing
– Sufficient Inventory
– Sell where your people already are
U.S. Drinks Conference 2015
Oh Right…the Product
• Quality of juice is necessary but
not sufficient: POD that MAD
(Point of Difference that Makes a
Difference)
• Packaging: beyond the bottle &
label
– Reshipper is your second-to-last ad
– SCC code on bottom too
– Repeat key info on multiple sides
– Clear Vintage/Varietal info
U.S. Drinks Conference 2015
Product Cont.
• Scores Matter: Get US-recognized ratings
and reviews
• Tasting Events and Competitions
• Publications:
– Trade: Beverage Media, Santé,
– Crossover: Wine Enthusiast, Wine Spectator,
Tasting Panel, Imbibe, Mutineer, In the Mix
• Influencers: Paul Pacult, Dale DeGroff et al.
• Bloggers/Sites: Vinography, DrinkWire
U.S. Drinks Conference 2015
KISS
Keep the brand proposition simple No more
than 2-3 statements
U.S. Drinks Conference 2015
What Distributors Want
• The right “Chemistry”
• Fills a void in the portfolio: distrib. or division.
• New brands they feel their expertise can
develop and grow
• Brands with a Point of Difference that Makes
a Difference
• Won’t antagonize current suppliers
• Strengthens their position within the trade
• To see your passion and commitment
Involved vs. Committed
U.S. Drinks Conference 2014
The chicken is involved, but the pig is
committed
U.S. Drinks Conference 2015
What Distributors Want (cont.)
• You to be prepared:
– Understand the industry, competitive situation by
market, what drives distrib.
– Marketing support materials in inventory.
– Product in inventory
U.S. Drinks Conference 2015
What Distributors Want (cont.)
• You to have reasonable expectations
• Timing: for the first meeting, to get to yes,
launch, roll out
• Willingness to listen, shape plans,
• Understand the wholesaler’s business (don’t ask
for just Hoboken and Jersey City)
• Humility and realistic, arrogance is deadly
• Reasonable volume expectations
– 1,000 cs/month
– Container for first order
• What happens if you don’t?
Sources for Information
U.S. Drinks Conference 2015
Trade Publications like New York Beverage Media “Around Town”
What You Want
Distributors to call you
U.S. Drinks Conference 2015
But how do you make that happen?
What You Want
• Focus, focus, focus…like a laser
• Getting it in is the easy part,
getting it out is hard
• The only metric that matters:
repeat orders at retail.
• Be so successful in a limited number
of accounts that you can support,
that you create trade word of mouth
buzz as a hot brand.
U.S. Drinks Conference 2015
How to Find a Distributor/Get a Meeting
• Get professional help
• 100101
• Understand the landscape/Think out of the box:
– Usually 2-3 majors per market
– Supplier alignment
– Franchise states
• Find sales dept. for lease/hire with existing network
• New craft divisions
• Recognize it’s a zero sum game…if they take you in,
that means they’ve got to cut focus on something else
• Read: Trade pubs, newsletters and search archives.
U.S. Drinks Conference 2015
Okay, I’ve Got One. Now What?
• Don’t ask them to teach you. Find a guide
• Recruit/focus on a limited set of
salespeople dedicated to your brand
• Recognize you’re not a priority…you’ll
need do the heavy lifting yourself
– Product training programs for accounts,
– Sampling on and off premise
– Leverage Brand Ambassadors
U.S. Drinks Conference 2015
Resources
• Key trade publications:
– Beverage Media Santé
– Tasting Panel Bar Business
– Bev. Dynamics Market Watch/Impact
• Key industry newsletters:
– Industry News Update (Buffalo Trace)
– Wine and Spirit Daily
– Shanken News Daily
– Wine Industry Insights
– WineBusiness.com
Resources
• WSWA
• NWBA
• Natl. Assn. of Beverage Importers
• Competitions/Awards/Events
– BTI/Beverage Testing Institute
– Ultimate Beverage Challenge
– San Francisco World Spirits Comp., San Francisco
International Wine Comp.
– New York International Spirits Competition
U.S. Drinks Conference 2015
Resources
Steve Raye
President
Bevology Inc.
401 Park Ave. South, 9th Floor
New York, NY 10016
212-613-2713
U.S. Drinks Conference 2015