Working with Cats and Dogs Safely - Hub Internationalaaha.hubinternational.com/content/Poster...
Transcript of Working with Cats and Dogs Safely - Hub Internationalaaha.hubinternational.com/content/Poster...
Poster provided by the AAHA Business Insurance ProgramWorking with Cats and Dogs Safely
Do•Placecatswithdogs
•Placeaggressivedogstogether
•Makesuddenmoves,loudnoises,orthreateninggestures
•Believethatadocilecatwillnotbiteorscratch
•Showfearoraggression
•Provokeortorment
•Holdapatient’smouthclosedwithyourhand
•ReachintokennelcageswithoutPersonalProtectiveEquipment(PPE)
•Allowinexperiencedorpoorlytrainedemployeestohandlepotentiallyaggressiveanimals
•Wearloosejewelryorarticlesthatmayinterferewithhandlingpatients
•UseproperPersonalProtectiveEquipment(PPE)
•Transportthepatientfromthelobbytotheexamroomassoonaspossible
•Useproperrestrainttechniquesatalltimes
•Usechemicalrestraintwhenappropriate
•Treatallcatsanddogsaspotentialbiters
•Separatecatsanddogsfromotheranimalstoavoidanxietyandfearfuloutbursts
•Useappropriateequipmenttohandleandrestrainpatients
•Becautiousofpatientswakingfromanesthesia–thelossofconsciousnessmaycausebehaviorchanges
•Trainyourstaffoncatanddogrestrainttechniques,behavior,andspecificsafetymethodsandprotocol
•Conductanddocumentsafetytrainingsessionsatleastquarterlyandreviewspecificsafetyissues
•Seekpromptmedicalattentionwhensomeoneisinjured
•Educateclientsontheproperuseandmanufacturer’sguidelinesofrestraintproducts
•Askthatownersmuzzleaggressivedogsbeforeenteringthepracticeandthatcatsarebroughtincarriers
•Implementanaggressive“PatientWillBite”Programthatrecordsaggressivebehaviorinthepatient’srecords
•Postponetreatmentorreferifadequaterestraintisnotavailabletoyou
Don’t
Workers’ Compensation Claim Trends
AAHA Business Insurance ProgramP.O.Box1629Chicago,IL60690-1629Phone:866-380-AAHA(2242)Fax:866-381-AAHAEmail:[email protected]
Umbrella Liability
Special Coverage for Mobile Practitioners
ERISA Bonds
Workers’ Compensation
Employment Practices Liability
Commercial Auto
Broker and Consultant:
Hub International Midwest LimitedHub International Midwest Insurance Agency (CA)
Business Property/Liability
Flood
Safety and Loss Control Resources
25% Fingers
26% Hands
2.8% Wrists
11% Arms
0%
10%
20%
30%
40%
50%
5% Multiple Upper Body6% Multiple Upper Body
21% Face/Eye/Ear
1.1% Head/Skull/Brain17.9% Head/Skull/Brain
2.5% Face/Eye/Ear
<1% Back
<1% Chest/Ribs
12.5% Arms
4.8% Wrists
32% Hands
38% Fingers
1% Knees
<1% Feet
1% Back
<1% Chest/Ribs
3.8% Knees
<1% Feet
<1% Other<1% Other
Experience Level of Injured Workers
Cat Injury Locations Dog Injury Locations
Cats account for 53% of all bites
Workers’ Compensation Statistical Data Provided by The Hartford
Employee Job Position for Injuries Involving Cats Employee Job Position for Injuries Involving Dogs
Dogs account for 43% of all bites
42%
1-3Years
3-5Years
1-3Months
5-10Years
3-6Months
2-4Weeks
Up to 1Week
10 +Years
1-2Weeks
6-12Months
15.9%
9.3% 8.6% 8.4% 7.5%2.9% 2.5% 1.6% 1.3%
42% of claims involved workers with 1-3 years of experience
Technician - 42.6%
Veterinarian - 21%
Assistant - 18.4%
General - 4.9%
Groomer - 2.4%Attendant - 1.6%
Other - 4.9%Receptionist - 3.9%
General - 10%
Other - 6.2%
Receptionist - 5.7%Groomer - 3.2%
Attendant - 1.9%
Technician - 37.7%
Assistant - 17.8%
Veterinarian - 17.1%
Almost half (45%) of all claims happened before 12:00 p.m.
Overall, technicians claimed the most injuries at 40% followed by veterinarians at 20%
Bites and scratches were the most common injuries; however, cats caused 13% more claims than dogs.
The most common types of injuries sustained were punctures and lacerations.