2017-2018Annual Report

Working towards a brighter future.

Working towards a brighter future.

2017-2018Annual Report

Strategic Directions 4

Message from the Executive Director and the Board 5

Agency Highlights 2017-2018 6

Financial Report 7

To Our Departing Members 8

Congratulations! 9

Overview 10

Fundraising Highlights 2017-2018 12

Looking Forward 13

Community Partners 14

In Our Community 15

TABLE OF CONTENTS

STRATEGIC DIRECTIONS • 2016-2021

To provide excellent clinical services to children, youth and families to improve their overall emotional and social functioning withinour community.

To be an active partner within a community that inspires the healthy social, emotional well-being of children, youth and families.

To have committed and clinically competent staff who strive for excellence and innovation in their role as treatment partners with children, youth and families.

To ensure, through effective communication, that children, youth, families, donors and the community at large, are aware of the children and youth mental health treatment options available throughout Hastings, Northumberland and Prince Edward counties.

To partner with children, youth and families to ensure that the services offered at CMHS are meaningful, timely and seamless.

4We do this work, because

kids deserve better!

VISION Meaningful mental health treatment services for children,youth and their families in Ontario.

MISSION CMHS Hastings

and Prince Edward, to be a leading provider of seamless, meaningful, mental health treatment

services for children, youth and their

families.

VALUES Our vision and mission will be

realized by demonstrating commitment to our values

of: partnership and collaboration; accountability and integrity; excellence

and innovation.

MESSAGE FROM THE EXECUTIVE DIRECTOR AND THE BOARD

Welcome to Children’s Mental Health Services’ 2017-2018 Annual Report.

As we complete our second year as Lead Agency for Hastings, Northumberland, and Prince Edward counties, we have seen a number of positive changes, not only within our agency but also within our communities. During this time, we have begun to oper-ationalize our new Strategic Plan, focusing on clinical excellence, community partnerships, investing in our staff’s clinical develop-ment, promoting Children’s Mental Health Services to our broader communities and working with families and youth to ensure that services meet their needs.

As a commitment to continuous quality improvement, in 2016-17 we conducted an extensive evaluation of our Residential Program. In the end, the program re-opened, now serving a specific popula-tion of youth, that are at highest risk and in the greatest need. This program will soon grow to serve the Eastern region of our province. We also have coordinated all Day Treatment school-based programs and are currently conducting a similar evaluation of that program. This review will determine how best to serve the needs of children and youth who require specialize treatment within a school setting. Our therapists and child and youth workers have been working hard to serve increasingly more complex families. We have asked a lot of them over this last year. Their commitment to new clinical training and development has been inspiring. Their desire to serve our families in a focused, family-centred way, has resulted in increased client satisfaction and improved client outcomes. We are truly proud of the work that they do and the difference their work makes, within our communities.

Across our service area of Hastings, Northumberland and Prince Edward, we have continued to join with and lead our mental health service partners in system-wide evaluation and review; particularly from a family’s perspective. Together, we are challenging each other to deliver the best service we can for families. We are working closer together, sharing resources more often and are more willing to work together to problem solve with staff, families and funders. As a result, we are able to seek positive solutions to some of the most difficult situations.

Together with our community partners, we continue to develop clearer service pathways and connections so that families can concentrate their efforts on addressing their concerns, rather than

navigating the system. We have continued to support the growth of the Belleville Youth Centre, in collaboration with other community partners and are excited to be part of developing a Youth Hub in the same location. In addition, we have embarked on an ambitious journey with community partners in Madoc, to start establishing a new multi-faceted youth centre, in that community as well.

Together, with other Provincial Lead Agencies, we have begun to change the experience of child and youth services in Ontario. Again this year, we are proud to share our accomplishments with you within this larger report, as we continue to take the necessary steps to improve our overall services for children, youth and their families.

Susan Sweetman Bob ShawExecutive Director Board Chair

The workers are really good and will take time to talk if I have questions.

The counsellor was amazing with my daughter and

myself. I did not feel like I was being judged.

AGENCY HIGHLIGHTS 2017-2018

01

02

0307

04

05

06

Re-Opening of

ResidenceExpansion of

Walk-In Clinics into Trenton

OTN installed in Picton

New and improved client information

systemProvided additional

narrative training for clinicians

Supported the growth of local youth

centres with new equipment and

training

Belleville Youth Centre

opened full time

6

2017-2018 STATS

Total number served:

1,720 CLIENTS

AGE RANGE:

0-5:

270

6-10:

655

11-14:

507

15-18:

288

FINANCIAL REPORT

Statement of Financial Position as of March 31, 2018Statement of Financial Position Statement of Operations and Changes in Net Assetsas of March 31, 2018 For the year ended March 31, 2018

2017-2018 2016-2017 2017-2018 2016-2017

Current Assets Total of All Funds Total of All Funds Revenues

Cash 86,301 406,020 Province of Ontario 5,803,070 5,305,423Investments 252,583 126,882 Other revenue 127,839 134,120Accounts receivable 148,184 131,392 Interest 702 632Prepaid expenses 45,910 37,926 Donations 41,558 61,338

5,973,169 5,501,513532,978 702,220

Tangible Capital AssetsAt cost less accumulated amortization 371,606 326,241

Total 904,584 1,028,461

Current Liabilities ExpensesAccounts payable, accrued liabilites and deferred revenue 240,594 466,937 Amortization 61,451 34,621

Due to Ministry 6,340 Other operational expenses 1,604,457 1,592,985246,934 466,937 Salaries & benefits 4,211,087 3,780,065

5,876,995 5,407,671

Net Income before

Fund Balances other items 96,174 93,842

Unrestricted 286,044 235,283 Ministry recovery (47)Invested in capital assets 371,606 326,241

Net income 96,127 93,842657,650 561,524

Net assets, beginning 561,524 467,682

Total 904,584 561,524 Net assets, ending 657,650 561,524

Children's Mental Health Services

Statement of Financial Position Statement of Operations and Changes in Net Assetsas of March 31, 2018 For the year ended March 31, 2018

2017-2018 2016-2017 2017-2018 2016-2017

Current Assets Total of All Funds Total of All Funds Revenues

Cash 86,301 406,020 Province of Ontario 5,803,070 5,305,423Investments 252,583 126,882 Other revenue 127,839 134,120Accounts receivable 148,184 131,392 Interest 702 632Prepaid expenses 45,910 37,926 Donations 41,558 61,338

5,973,169 5,501,513532,978 702,220

Tangible Capital AssetsAt cost less accumulated amortization 371,606 326,241

Total 904,584 1,028,461

Current Liabilities ExpensesAccounts payable, accrued liabilites and deferred revenue 240,594 466,937 Amortization 61,451 34,621

Due to Ministry 6,340 Other operational expenses 1,604,457 1,592,985246,934 466,937 Salaries & benefits 4,211,087 3,780,065

5,876,995 5,407,671

Net Income before

Fund Balances other items 96,174 93,842

Unrestricted 286,044 235,283 Ministry recovery (47)Invested in capital assets 371,606 326,241

Net income 96,127 93,842657,650 561,524

Net assets, beginning 561,524 467,682

Total 904,584 561,524 Net assets, ending 657,650 561,524

Children's Mental Health Services

Statement of Operations and Changes in Net Assets For the year ended

March 31, 2018

I like the supportive, non-judgemental approach

of the counsellors

TO OUR DEPARTING BOARD MEMBERS:

8

On behalf of Children’s Mental Health Services, a heartfelt thank you is offered

to the following Board Directors, who will conclude their term of office

following of the Annual General Meeting on June 14, 2018:

Chair Robert Shaw, Margaret McIntosh, Warren Savage and Elizabeth Edwards.

Their passion for the mental health of children and youth was invaluable to our

board of directors. Membership on our board of directors requires not only

expertise in non-profit governance, personal contributions, and fundraising but

often many hours of work during evenings, weekends, and holidays.

We have been very fortunate to have such dedicated people sit on our Board of

Directors. We hope to continue to build on the successes of Children’s Mental

Health Services and make each and every one of you proud of what we can

accomplish in years ahead.

We will miss having each of you on the board with us!

CONGRATULATIONS!

In sincere appreciation of dedicated service to our clients and to our community, Children’s Mental

Health Services would like to thank the following employees for their years of service:

Awards for these staff members will be presented at our next staff meeting.

YearsYears252225 CAROL

HEUSINKVELD

YearsYears252225CHRIS

BENETEAU

YearsYears151115JENNIFER

SAWKINS

YearsYears151115 BONNIE

ALLEN

YearsYears151115 MELANIE

SPRATT

9

OVERVIEW

10

ACCREDITED AGENCY

CMHS is an accredited Agency meaning

the programs and services provided

meet the service delivery standards

recognized for membership in

Children’s Mental Health Ontario.

CMHS is an accredited Agency meaning

the programs and services provided

meet the service delivery standards

recognized for membership in

Children’s Mental Health Ontario. DEDICATED TO SERVICE

CMHS is dedicated to serving

children, youth and their families in

Hastings and Prince Edward Counties.

Services are available

in all geographic regions.

OVERVIEW

11

VOLUNTARY SERVICE

CMHS is a voluntary service committed to

strengthening and supporting the emotional

well-being of children, youth and their families in

the least-intrusive and confidential manner.

We are staffed by a team of professionals who are

responsible for providing a wide range of therapeutic

services that are voluntary, client-focused,

responsive to client needs, flexible

and community based.

AGE RANGES OF CLIENTSAge Range

17%

36%29%

18%

Age Range

ages 0-5 ages 6-10 ages 11-14 ages 15 -180-56-10

11-1415-18

FUNDRAISING HIGHLIGHTS 2017-2018

An Ontario Telemedicine Network (OTN) Unit was installed in our Picton office. This was obtained by generous donations received from Angry Birds Restaurant, the Wellington Classic Golf Tournament and the Ladies Twilight League at Wellington on the Lake Golf Club, coupled with grants from the Stark Foundation and the Prince Edward Hospital Foundation.

The 2017 Wellington Classic golf tournament was a great success! The tournament, dinner and silent auction raised $7,353 which continues to support children and youth in need to attend camps and activities.

The Masons of Hastings and Prince Edward Counties pledged to fundraise $20,000+ to purchase an OTN Unit for the Madoc office. With this, all our offices, including the Hon-eywell House residence, will have this technology to provide service.

The Committee operationalized our “Being There” Estate Planning and Charitable Giving program with a presentation in May in Wellington and one in November in Belleville. We await any benefits stemming from these presentations.

Our O’Hara Mill Family Day celebration sponsored by CHMS attracted over a thousand people enjoying a variety of indoor and outdoor activities including food. It was a great day for our community raising awareness for children and youth mental health. $1,525 was raised through this event!

Kate Brookfield, ChairSuzanne CopelandMargaret McIntoshCamilla WillingsFUNDRAISING COMMITTEE12

LOOKING FORWARD

Implementation of a new tool that will help us get you to services that you need sooner

Looking at ways to be more responsive at our first point of contact

Review of the Day Treatment Program and Intensive Services

Continuous work towards our Moving on Mental Health initiatives

Continue to improve and create Youth Centres within our service area

I like that they tried to work with me as best they could to fit my schedule and

help me in the ways I wanted.

COMMUNITY PARTNERS...... that we are working with to improve the overall mental health system.

Moving on Mental Health14

Community & Key Pathway Partners

Addictions and Mental Health Services Hastings Prince Edward

Canadian Mental Health Association

SELHIN and CELHIN

Ontario Early Years

Community Care Access Centre

Cobourg Police Service

Kerry’s Place Autism Services

Kawartha, Pine Ridge District School Board

Developmental Services Ontario

Northumberland Child Development Centre

Northumberland Community Legal Centre

Secondary Core (Providing MH/Funded/Not mapped)

Core Service Providers

Learning Disabilities Association

Peterborough, Victoria, Northumberland and Clarington Catholic District School Board

Hastings and Prince Edward District School Board

Highland Shores Children’s Aid Society

Children’s Mental Health Services Kinark Child and Family Services

Belleville Police Service

OPP – Northumberland, Quinte West, Prince Edward County

Quinte Children’s Treatment Clinic

Northumberland Family Respite Services

Quinte Immigration Services

New Canadian Centre

Prince Edward Childcare Services

Hastings & Prince Edward Counties Health Unit

Community Living Belleville and Area Rebound Child and Youth Services

Youth Habilitation Quinte

Children, Youth & Families

Tyendinaga Mohawk Family & Children Services

Three Oaks Foundation

Northumberland Hills Hospital

Tri-Counties Behavioral Services

Counselling Services of Belleville and District

Quinte Healthcare

COSP

Haliburton, Kawartha, Pine Ridge District Health Unit

Five Counties Children Centre

Youth Justice

Service Coordination for Children & Youth

Wrap Around Northumberland

Northumberland Community Counselling

Alderville First Nation Health & Social Services

Victim Services of Peterborough & Northumberland

Community Living Prince Edward

Campbellford Hospital

Cornerstone Family Violence

Prevention Centre

John Howard Society of Belleville

and District

Sexual Assault Centre of Quinte

and District

Maggie’s Resource Centre

Community Living West Northumberland

Youth Diversion (Kingston)

Pathways to Independence

Family Space

North Hastings Children’s Services

Trenton Military Family

Resource Centre

North Hastings Community Integration

Quinte United Way

Big Brothers/Sisters

Port Hope Police Service

YMCA of Northumberland,

Trenton & Belleville

Alternatives for Women in Prince Edward County

Hastings County Social Services

Prince Edward, Lennox & Addington

Social Services

Stirling Rawdin Police Services

Hastings Housing Resource Centre

Transition House Coalition

Quinte West Youth Centre

Salvation Army Cobourg/Port Hope

Forecast Four Counties Addiction Services

Family Health Team

Algonquin & Lakeshore Catholic District School Board

Anishnaabe Kwewag Gaming Domestic Violence

Conseil des écoles publique de l’Est de l’Ontario

Conseil des écoles catholique du Centre-Est

Quinte Treatment Centre

Campbellford & District Community Mental Health

In our Community

VISIT US ONLINEwww.cmhs-hpe.on.ca

-1-844-GO2-CMHS

1-844-462-2647

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Working towards a brighter future.