Work smarter with micro-narratives - Presented at SocialNow 2016
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Transcript of Work smarter with micro-narratives - Presented at SocialNow 2016
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Ph
Work smarterwith
micro-narratives
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#socialnow@jaaplinssen@orangetrail
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Thenarrative
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McLear inPortugal
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Documents
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Innovation
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McPlan
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Companyhistory;What Happened?
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Bestofboth worlds
Here’sversion1ofour#deliverable,anewcustomerserviceprocess#CSP.NCPv0.1
Please review by May 5th #ToDoAll #Draft
Dear @Bob, This looks interesting! I was in a meeting with 5 Cust serv reps the other day and they gave me the impression that the process could be quicker. I’ve enriched you process description with these thoughts. NCP v0.2
15 comments click to view
@Bob, may I suggest you check the approval process with oper risk?
I have checked with Oper Risk. They wanted to add 1 extra control in the approval. #lessonslearned I’ve submitted the deliverable to the program board for approval.
#ToDoBob
#ForApproval
Bob
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Benefits
Narrative collaboration technique
History
Transparency
Alignment Knowledgecapture
Support
EngagementBenefits
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Networkeffect
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Ph
Questions?