BUSINESS COMMUNICATION

WORK PLAN FOR HABIB BANK LIMITED (HBL)

SUBMITTED TO:

RumessaNaqvi

SUBMITTED BY:

REHMAN AKRAM

HAROON FAREED

SARDAR YUSUF DURRANI

MIR DANIYAL KHAN

UMAR HANIF

LAHORE SCHOOL OF ECONOMICS

STATEMENT OF THE PROBLEM

Banks today are an integral part of our everyday activities and form the basis of all financial

dealing. This being said however not many people know how banks actually work and how each

sector of the bank works individually. The study will look to accomplish gaining a deeper

knowledge on the workings of different sectors of HBL.

PURPOSE AND SCOPE OF WORK

The purpose of this study is to look at different functions within a specified bank branch in

Lahore and to look at the workings of each of the departments selected for the research. The

study will also look at how efficiently each of these departments have been working and what

affect do they have on the performance of the bank as a whole unit. The broad area that the

project will focus on will be:

Marketing division

Human Resource division

Investment Banking

Consumer Banking

Credit Card Division

SOURCES AND METHODS OF DATA COLLECTION

The primary method of data collection will be interviews which would be conducted from

employees in a particular branch and for the numerical data secondary sources of information

will be used..

PRELIMINARY OUTLINE

The preliminary outline for this study is as follows:

1. What types of loans does the bank offer?

2. Where does the bank raise their capital?

3. What services does the bank offer?

4. What are the terms and conditions for the loans being offered?

5. What is the rate at which these loans are being offered?

6. What is the hiring process?

7. What sort of training and development is done for new employees?

8. What is the structure of the organization?

9. How are the problems of the new employees dealt with?

10. What products are being offered?

11. What is the marketing plan?

12. How much money is spent on marketing?

13. How are credit cards made?

14. What is the criterion for eligibility of a new credit card?

15. Are any other benefits givens with the credit cards?

TASK ASSIGNMENTS AND SCHEDULE

Each member has been assignment to catering to a different division

Marketing division : UMAR HANIF

Human Resource division: REHMAN AKRAM

Investment Banking : MIR DANIYAL

Consumer Banking :HAROON FAREED

Credit Card Division :SARDAR YUSUF

The dates for carrying out the tasks are as follows:

Secondary Data collection 26th March 2011

Interviews 28th March 2011

Data compilation 2ND April 2011

Analysis 4th April 2011

Final Draft 12th April 2011

Report Submission 14th April 2011