PARTNERS AND COMMUNITIES TOGETHER JEWELLERY QUARTER CONSULTATIVE DOCUMENT DECEMBER

2009

© Crown copyright. All rights reserved West Midlands Police

Sergeant Ifty Ahmed Jewellery Quarter neighbourhood policing team Vyse Street Police Station

YOUR NEIGHBOURHOOD TEAM Sergeant Ifty Ahmed

PC Dave Harman PC Denis Doherty PC Emma Holmes PC Amir Abid PCSO Amanda Williams PCSO Michael Taylor

YOUR LOCAL COUNCILLORS • Councillor Albert Bore - Telephone : 0121 303 2039 Email : albert_bore@birmingham.gov.uk • Councillor Kath Hartley - Telephone : 0121 303 2039 Email : kath_hartley@birmingham.gov.uk • Councillor Carl Rice - Telephone : 0121 303 2039 Email : catl_rice@birmingham.gov.uk

PRIORITIES AND FEEDBACK As part of our consultation process we strive to identify the issues that matter most to local people, and also inform you about how we are dealing with these problems. Hence the following issues have been raised by members of the local community either during meetings or by other engagement activities such as police surgeries or one to one discussions. The priorities and feedback for the Jewellery Quarter and St Pauls neighbourhood are: Increase patrols in the Jewellery Quarter to tackle the threat of robberies: Seasonally the Christmas and New Year period is the busiest time in the JQ and coupled with the increase in the price of Gold the JQ Neighbourhood team has worked alongside force traffic resources to ensure officers have spent 80% of their time dedicated to preventing offences. As a result no offences of robbery were reported in December 2009. This priority was identified by the seasonal increase in business and local courier firms who felt vulnerable.

Speeding vehicles and motorists contravening the one way system around Charlotte Street: Residents were concerned with motorists driving the wrong way along Charlotte Street which is a one way street. Members of the public also complained about motorists speeding along Newhall Hill and congestion issues around Tescos on Warstone Lane which is a bottle neck. The local community highlighted this problem during October 2009.

Launch of retail radio in the Jewellery Quarter: In partnership with local Jewellers and the Retail radio group, officers have issued twenty retail radios which have improved communication between Jewellers, Police and CCTV operators. This priority was identified by the JQ regeneration partnership. Answers - feedback and solutionsIncrease patrols in the Jewellery Quarter to tackle the threat of robberies: As a result of Operation TWYER no offences of robbery were reported in December 2009. Uniform and plain clothes officers have conducted targeted patrols to ensure intelligence is gathered and offences prevented. We are now working with the Jewellers to set up a voluntary regulation scheme which will ensure photographic identification is provided when selling Gold in the JQ. This will deter unscrupulous customers visiting the area and assist Police in identifying handlers of stolen property. Speeding vehicles and motorists contravening the one way system around Charlotte Street: The PCSO’s have patrolled the area and issued numerous fixed penalty notices. Letters have been distributed to users of a car park in Charlotte Street educating motorists regarding the consequences of taking an illegal shortcut. Two officers from the NH team are now trained in using equipment to tackle speeding in the NH. A meeting has taken place with the Highways engineer who is looking at several options around improving parking outside Tescos.

Launch of retail radio in the Jewellery Quarter: Retail radio is allowing Jewellers to talk directly with the Police and CCTV operators who monitor cameras in the JQ. This allows officers to be deployed more effectively and makes the neighbourhood an even safer place to live work and visit. A recent funding application was made in partnership with the Jewellery Quarter regeneration partnership and the police for a further 25 radios but we are currently on the reserve list. If any business is interested in joining the scheme they should contact any member of the JQ team.

HOW TO CONTACT US There are several ways that you can keep yourselves constantly in touch with us and your neighbourhood.

• www.west-midlands.police.uk provides you with information about the area we cover, the officers on the team, where we are based, how to contact us and how to work with us.

• www.myneighbourhood.info provides monthly updates on progress and on local crime and policing issues. This will include the provision of crime maps, information on specific crimes and what happened to those brought to justice, details of what action we and our partners are taking to make your neighbourhood safer and information on how your force is performing.

• jewelleryqtrandstpauls@west-midlands.pnn.police.uk is the newly created team email address which is checked every day that we are on duty. However please do not use this to report crimes.

• 0845 113 5000 extension 7865 6231 is the team’s telephone number which has a voicemail facility that is checked daily.

• Should we not be on duty but you feel that another officer could help with your query then please call 0845 113 5000 and ask to be put through to Vyse Street Police Station. As always in emergency cases please call 999.

• By mobile or text on the following number: 07847 811 523. Please note that this number is for non emergency calls and only answered when the team is on duty.

In person at: Vyse Street Police Station Warstone Lane Birmingham B18 6AT

• If you have any comments or complaints concerning the quality of service provided by us, please call 0845 113 5000

USEFUL INFORMATION Contacts: Dates for your diary:

Anti-social Behaviour 0121 303 1111 Domestic Violence Helpline 0808 200 0247

Jewellery Quarter Police Surgeries:

These are being held at The School of Jewellery, Victoria Street off

Warstone Lane. They are being held on:

Wednesday 13th January – 7-8pm Wednesday 10th February – 7-8pm

Wednesday 10th March – 7-8pm

Environmental Health section 0121 303 5440 Jewellery Quarter Association 0121 212 2275 Jewellery Quarter NH Forum 07980 728303 Jewellery Quarter Marketing Initiative 07966 981695 Jewellery Quarter Regeneration Partnership 0121 4641186

Street Cleansing Hotline 0121 303 1112 Graffiti and rubbish removal and enforcement

Street Lighting Queries 0121 303 6000 Waste issues 0121 303 1112 Bulky and Waste Collections, and recycling information

West Midlands Fire Service 0800 389 5525 Victim Support 0845 303 0900 Victim support gives free and confidential support to help you deal with what you've been through as a victim or witness, whether or not you report the crime to the police.