Wk9 International Advertising
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Transcript of Wk9 International Advertising
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International Advertisingand PromotionInternational Advertisingand Promotion
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Key Learning Objectives
The importance of international marketing
Factors in the international environment and
how they influence advertising and promotion
Pros and cons of global versus localizedmarketing and advertising
The role of other promotional mix elements inthe international IMC program
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Int Marketing Communications?
In a shrinking world, communicationsare becoming increasingly important inproviding the means of differentiatingfirms and their products services fromthose of competitors
However, communications areextremely culturally sensitive and without
attention to detail, they can be the sourceof many problems
Doole & Lowe, 1999,p.458
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Competition has become global andmarketers must be able to compete globally
International markets offer
growth opportunities for many companies
Many companies rely on foreign markets to survive,particularly those with small domestic markets
Domestic markets for manyproducts and services are stagnant
International markets offer
growth opportunities for many companies
Many companies rely on foreign markets to survive,particularly those with small domestic markets
Domestic markets for manyproducts and services are stagnant
Reasons for the Importanceof International Markets
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Many Multinational Companies areFocusing on China for Growth
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Tourism Australia Uses a GlobalCampaign to Attract Visitors
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The Role of International Advertising and Promotion
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Economic
Environment
Demographic
Environment
Cultural
Environment
Cultural
Environment
Economic
Environment
Demographic
Environment
The International Environment
InternationalMarketing
And
Promotional
Decisions
Political/Legal
Environment
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International EconomicEnvironment
Economic environment
Stage of economic development Economic infrastructure Standard of living Per capita income Distribution of wealth Currency stability Exchange rates
International Marketing
And Promotional Decisions
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International DemographicEnvironment
Economic environment
Size of population Number of households Household size Age distribution Occupation distribution Education level Employment rate Income level
International Marketing
And Promotional Decisions
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International CulturalEnvironment
Cultural environment
Language Lifestyles Values Norms and customs
Ethics and moral standards Taboos
International Marketing
And Promotional Decisions
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Dr Kwabena Frimpong
Intercultural Knowledge & IMC:Note Translation Difficulties!
An American campaign using various shades ofgreen was disaster in Malaysia where the colour
symbolizes death and diseases
General Motors Vauxhall Nova: No go in Spain
Pepsis Come Alive with Pepsi: Come Alive out
of the Grave in Germany; and bring yourancestors back from the dead in Asia
In Saudi Human nudity and face of women areforbidden in ads
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Dr Kwabena Frimpong
Intercultural Knowledge &IMC: Note translation
difficulties! Japanese Hotel:you are invited to
take advantage of the chambermaid
Inscription at Laundry in Rome:Ladies leave your clothes here andspend the afternoon having fun
Hong Kong Dentist: Toothextraction by latest Methodists
(Sunday Times, 22 Nov., 1992)
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Dr Kwabena Frimpong
Intercultural Knowledge
& IMC: SymbolsWhite is colour of mourning in Japan whileblack has similar symbolism in the USA andEurope; the equivalent colour in Singapore is
green.
Green and white and blue have sectarianconnotations in Glasgow
A recent study showed that Cadburysdominant colour, purple is associated withluxury, style, sophistication, youth andfemininity in Britain, but in Taiwan, it isperceived as warm, old, quiet, serious, a littlesad but dignified
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International Political/LegalEnvironment
Political/legal environment
Government policies Laws and regulations Political stability
Nationalism Attitudes toward multinational
companies
International Marketing
And Promotional Decisions
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Type of products that may be advertised
The content or creative approach used
The media advertisers are permitted to use
The amount of advertising one can use
The use of foreign languages in ads
Use of ad materials from outside the country
Use of local versus international ad agencies
The specific taxes levied on advertising
Use of local versus international ad agencies
Use of ad materials from outside the country
The use of foreign languages in ads
The amount of advertising one can use
The media advertisers are permitted to use
The content or creative approach used
Type of products that may be advertised
Advertising Aspects Subject to Regulation
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Global Marketers Dilemma
Should we offerthe sameproduct,
marketing, andadvertising
throughout theworld?
Should we adaptthe product,
marketing, andadvertising to eachof several societies
throughout theworld?
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Lower costs with less in planning and control
Global Marketing and AdvertisingAdvantages
Economies of scale in production, distribution
Lower advertising and production costs
Ability to exploit good ideas worldwide
Ability to introduce products quickly, worldwide
Consistent international brand, company identity
Simplification of coordination and control
Lower costs with less in planning and control
Economies of scale in production, distribution
Lower advertising and production costs
Ability to exploit good ideas worldwide
Ability to introduce products quickly, worldwide
Consistent international brand, company identity
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Legal restrictions may make itdifficult to develop an effective universal appeal
Media availability or usage mayvary by country or region
Consumers needs and usage
patterns often vary by country or region
Differences in culture, market and economicconditions make it difficult to use global advertising
Media availability or usage mayvary by country or region
Consumers needs and usage
patterns often vary by country or region
Differences in culture, market and economicconditions make it difficult to use global advertising
Problems With Global Advertising
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Brands can be adopted for visual appeal,avoiding problems of translating wordsinto many languages
Brands promoted with image campaignsplaying to universal appeals such as sexor wealth
High-tech products, new to the world,not steeped in the cultural heritage ofthe country of origin
Products with with a nationalistic flavor
if the country has a favorable reputationin the field
Products appealing to a market segmentwith universally similar tastes, interests,needs, and values
Brands can be adopted for visual appeal,avoiding problems of translating wordsinto many languages
Brands promoted with image campaignsplaying to universal appeals such as sexor wealth
High-tech products, new to the world,not steeped in the cultural heritage ofthe country of origin
Products with with a nationalistic flavor
if the country has a favorable reputationin the field
When is Globalization Appropriate
GlobalizationOften Works
Best For:
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TAG Heuers Global Campaign
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StandardizingProducts
Think Globally, ActLocally
Localizing AdMessages
Differences in
Language
Differences in
Language
Differences in
Market Conditions
Differences in
Cultural
Differences in
Market Conditions
Differences in
Cultural
Think Globally, ActLocally
Localizing AdMessages
StandardizingProducts
Global Products, Local Messages
An In-between Approach
Adapt Messages to Respond To
Use of PatternAdvertising
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Unilevers Dove Soap Same positioning andconcept but different personalities
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TaylorMade Used Pattern Advertisingto Promote its Ads in the U.S. and U.K.
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Organization
CreativeDecisions
AgencySelection
Advertising and
MarketResearch
Coordination ofOther
IMC Tools
Media SelectionMedia Selection
CreativeDecisions
Advertising and
MarketResearch
AgencySelection
Organization
Decision Areas in International Advertising
Decision Areas
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Budgeting
Research
AgencyS
election
CreativeStrategy
MediaS
trategy
CampaignDevelopment
CampaignDevelopment
Research
CreativeStrategy
AgencyS
election
Budgeting
Centralization of International Advertising
CentralAuthority
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Standardise or globalise:
the core message or idea(formula)
advertising budget decisions
use company-wide identity anddesign standards
use globalised agency
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Adapt or localise:
international symbols
visuals
language
aesthetics, etc.
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The Campaign Approach
The key decisions include:
the selection of outside agency to use
depends on quality of coverage the agencycan offer, e.g. McCann-Erickson cover up to100 countries
extent of centralisation ordecentralisation of promotional
decisions hold on to the benefit of strong central
control, but tap into local market knowledgethrough constant interaction
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Decentralization of International Advertising
CentralAuthority
Budgets
Media
Campaigns
Creative
Research
Budgets
Media
CampaignsCreative
Research
Budgets
Media
Campaigns
Creative
Research
RegionOne
RegionTwo
RegionThree
Budgets
Media
Campaigns
Creative
Research
RegionOne
Budgets
Media
CampaignsCreative
Research
RegionTwo
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Criteria for Selecting an Agency to HandleInternational Advertising
1. Ability of agency to cover relevantmarkets.
2. Quality of agency work.
3. Market research, public relations, andother services offered by the agency.
4. Relative roles of company advertisingdepartment and strategy.
5. Level of communication and control
desired by company.
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Criteria for Selecting an Agency to HandleInternational Advertising
6. Ability of agency to coordinateinternational campaign.
7. Size of companys international business.
8. Companys desire for local versusinternational image.
9. Company organizational structure forinternational business and marketing(centralized versus decentralized).
10. Companys level of involvement withinternational operations.
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Information on demographic characteristics of
markets
Information on cultural differences such as norms,lifestyles, and values
Information on cultural differences such as norms,lifestyles, and values
Advertising Research
Information on demographic characteristics of
markets
Information on consumers product usage, brandattitudes and media preference
Information on consumers product usage, brand
attitudes and media preference
Information on media usage and audience sizeInformation on media usage and audience size
Copy testing to determine reactions to differenttypes of advertising appeals and executions
Copy testing to determine reactions to differenttypes of advertising appeals and executions
Research on the effectiveness of advertising andpromotional programs in foreign markets
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Appeals may have to beadapted for local market conditions
Specific appeals andexecution styles must be selected
Copy platforms must be
developed that include major selling ideas
Creative decisions should be based on advertisingand communication objectives
Specific appeals andexecution styles must be selected
Copy platforms must be
developed that include major selling ideas
Creative decisions should be based on advertisingand communication objectives
Creative Decisions
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Coca-Cola Now Adapts its Advertisingfor Local Markets
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Local Media Reach Specialized TargetAudiences
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International Media Selection Issues
Widely DifferingCharacteristics
Cost
Coverage
Restrictions
Availability
Quality
MediaInformationProblems
Cost
Reliability
Circulation
Audience
AvailabilityCost
Coverage
Restrictions
Availability
Quality
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International Media Provide Broad Coverage
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Market Maturity
Trade Structure
Economic Development
Consumer Perceptions
Regulations
Trade Structure
Consumer Perceptions
Market Maturity
Economic Development
Foreign Market Sales Promotion Programs
Major CreationConsiderations
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Deal with specific issues and problems thecompany may face in foreign markets
Serve as part of the IMC program and helpmarket the product or service
Present the company as a good corporate citizen
Deal with local governments, media, tradeassociations and the general public
Serve as part of the IMC program and helpmarket the product or service
Present the company as a good corporate citizen
Deal with local governments, media, tradeassociations and the general public
Role of Public Relations in Global Marketing
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Summary/Conclusion
International marketingcommunications mgt is an integratedfunction comprising key componentssuch as: Advertising, PublicRelations/Publicity, Personal Selling,Sales Promotions and DirectMarketing
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Summary/Conclusion
Decision as to which aspects of theinternational marketingcommunication mix should bestandardised or localised toachieve maximum impact is verycritical
Most times this depends on thestructure of a particular company andits resources of nature of products