Wk9 International Advertising

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    International Advertisingand PromotionInternational Advertisingand Promotion

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    Key Learning Objectives

    The importance of international marketing

    Factors in the international environment and

    how they influence advertising and promotion

    Pros and cons of global versus localizedmarketing and advertising

    The role of other promotional mix elements inthe international IMC program

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    Int Marketing Communications?

    In a shrinking world, communicationsare becoming increasingly important inproviding the means of differentiatingfirms and their products services fromthose of competitors

    However, communications areextremely culturally sensitive and without

    attention to detail, they can be the sourceof many problems

    Doole & Lowe, 1999,p.458

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    Competition has become global andmarketers must be able to compete globally

    International markets offer

    growth opportunities for many companies

    Many companies rely on foreign markets to survive,particularly those with small domestic markets

    Domestic markets for manyproducts and services are stagnant

    International markets offer

    growth opportunities for many companies

    Many companies rely on foreign markets to survive,particularly those with small domestic markets

    Domestic markets for manyproducts and services are stagnant

    Reasons for the Importanceof International Markets

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    Many Multinational Companies areFocusing on China for Growth

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    Tourism Australia Uses a GlobalCampaign to Attract Visitors

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    The Role of International Advertising and Promotion

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    Economic

    Environment

    Demographic

    Environment

    Cultural

    Environment

    Cultural

    Environment

    Economic

    Environment

    Demographic

    Environment

    The International Environment

    InternationalMarketing

    And

    Promotional

    Decisions

    Political/Legal

    Environment

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    International EconomicEnvironment

    Economic environment

    Stage of economic development Economic infrastructure Standard of living Per capita income Distribution of wealth Currency stability Exchange rates

    International Marketing

    And Promotional Decisions

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    International DemographicEnvironment

    Economic environment

    Size of population Number of households Household size Age distribution Occupation distribution Education level Employment rate Income level

    International Marketing

    And Promotional Decisions

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    International CulturalEnvironment

    Cultural environment

    Language Lifestyles Values Norms and customs

    Ethics and moral standards Taboos

    International Marketing

    And Promotional Decisions

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    Dr Kwabena Frimpong

    Intercultural Knowledge & IMC:Note Translation Difficulties!

    An American campaign using various shades ofgreen was disaster in Malaysia where the colour

    symbolizes death and diseases

    General Motors Vauxhall Nova: No go in Spain

    Pepsis Come Alive with Pepsi: Come Alive out

    of the Grave in Germany; and bring yourancestors back from the dead in Asia

    In Saudi Human nudity and face of women areforbidden in ads

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    Dr Kwabena Frimpong

    Intercultural Knowledge &IMC: Note translation

    difficulties! Japanese Hotel:you are invited to

    take advantage of the chambermaid

    Inscription at Laundry in Rome:Ladies leave your clothes here andspend the afternoon having fun

    Hong Kong Dentist: Toothextraction by latest Methodists

    (Sunday Times, 22 Nov., 1992)

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    Dr Kwabena Frimpong

    Intercultural Knowledge

    & IMC: SymbolsWhite is colour of mourning in Japan whileblack has similar symbolism in the USA andEurope; the equivalent colour in Singapore is

    green.

    Green and white and blue have sectarianconnotations in Glasgow

    A recent study showed that Cadburysdominant colour, purple is associated withluxury, style, sophistication, youth andfemininity in Britain, but in Taiwan, it isperceived as warm, old, quiet, serious, a littlesad but dignified

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    International Political/LegalEnvironment

    Political/legal environment

    Government policies Laws and regulations Political stability

    Nationalism Attitudes toward multinational

    companies

    International Marketing

    And Promotional Decisions

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    Type of products that may be advertised

    The content or creative approach used

    The media advertisers are permitted to use

    The amount of advertising one can use

    The use of foreign languages in ads

    Use of ad materials from outside the country

    Use of local versus international ad agencies

    The specific taxes levied on advertising

    Use of local versus international ad agencies

    Use of ad materials from outside the country

    The use of foreign languages in ads

    The amount of advertising one can use

    The media advertisers are permitted to use

    The content or creative approach used

    Type of products that may be advertised

    Advertising Aspects Subject to Regulation

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    Global Marketers Dilemma

    Should we offerthe sameproduct,

    marketing, andadvertising

    throughout theworld?

    Should we adaptthe product,

    marketing, andadvertising to eachof several societies

    throughout theworld?

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    Lower costs with less in planning and control

    Global Marketing and AdvertisingAdvantages

    Economies of scale in production, distribution

    Lower advertising and production costs

    Ability to exploit good ideas worldwide

    Ability to introduce products quickly, worldwide

    Consistent international brand, company identity

    Simplification of coordination and control

    Lower costs with less in planning and control

    Economies of scale in production, distribution

    Lower advertising and production costs

    Ability to exploit good ideas worldwide

    Ability to introduce products quickly, worldwide

    Consistent international brand, company identity

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    Legal restrictions may make itdifficult to develop an effective universal appeal

    Media availability or usage mayvary by country or region

    Consumers needs and usage

    patterns often vary by country or region

    Differences in culture, market and economicconditions make it difficult to use global advertising

    Media availability or usage mayvary by country or region

    Consumers needs and usage

    patterns often vary by country or region

    Differences in culture, market and economicconditions make it difficult to use global advertising

    Problems With Global Advertising

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    Brands can be adopted for visual appeal,avoiding problems of translating wordsinto many languages

    Brands promoted with image campaignsplaying to universal appeals such as sexor wealth

    High-tech products, new to the world,not steeped in the cultural heritage ofthe country of origin

    Products with with a nationalistic flavor

    if the country has a favorable reputationin the field

    Products appealing to a market segmentwith universally similar tastes, interests,needs, and values

    Brands can be adopted for visual appeal,avoiding problems of translating wordsinto many languages

    Brands promoted with image campaignsplaying to universal appeals such as sexor wealth

    High-tech products, new to the world,not steeped in the cultural heritage ofthe country of origin

    Products with with a nationalistic flavor

    if the country has a favorable reputationin the field

    When is Globalization Appropriate

    GlobalizationOften Works

    Best For:

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    TAG Heuers Global Campaign

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    StandardizingProducts

    Think Globally, ActLocally

    Localizing AdMessages

    Differences in

    Language

    Differences in

    Language

    Differences in

    Market Conditions

    Differences in

    Cultural

    Differences in

    Market Conditions

    Differences in

    Cultural

    Think Globally, ActLocally

    Localizing AdMessages

    StandardizingProducts

    Global Products, Local Messages

    An In-between Approach

    Adapt Messages to Respond To

    Use of PatternAdvertising

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    Unilevers Dove Soap Same positioning andconcept but different personalities

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    TaylorMade Used Pattern Advertisingto Promote its Ads in the U.S. and U.K.

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    Organization

    CreativeDecisions

    AgencySelection

    Advertising and

    MarketResearch

    Coordination ofOther

    IMC Tools

    Media SelectionMedia Selection

    CreativeDecisions

    Advertising and

    MarketResearch

    AgencySelection

    Organization

    Decision Areas in International Advertising

    Decision Areas

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    Budgeting

    Research

    AgencyS

    election

    CreativeStrategy

    MediaS

    trategy

    CampaignDevelopment

    CampaignDevelopment

    Research

    CreativeStrategy

    AgencyS

    election

    Budgeting

    Centralization of International Advertising

    CentralAuthority

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    Standardise or globalise:

    the core message or idea(formula)

    advertising budget decisions

    use company-wide identity anddesign standards

    use globalised agency

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    Adapt or localise:

    international symbols

    visuals

    language

    aesthetics, etc.

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    The Campaign Approach

    The key decisions include:

    the selection of outside agency to use

    depends on quality of coverage the agencycan offer, e.g. McCann-Erickson cover up to100 countries

    extent of centralisation ordecentralisation of promotional

    decisions hold on to the benefit of strong central

    control, but tap into local market knowledgethrough constant interaction

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    Decentralization of International Advertising

    CentralAuthority

    Budgets

    Media

    Campaigns

    Creative

    Research

    Budgets

    Media

    CampaignsCreative

    Research

    Budgets

    Media

    Campaigns

    Creative

    Research

    RegionOne

    RegionTwo

    RegionThree

    Budgets

    Media

    Campaigns

    Creative

    Research

    RegionOne

    Budgets

    Media

    CampaignsCreative

    Research

    RegionTwo

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    Criteria for Selecting an Agency to HandleInternational Advertising

    1. Ability of agency to cover relevantmarkets.

    2. Quality of agency work.

    3. Market research, public relations, andother services offered by the agency.

    4. Relative roles of company advertisingdepartment and strategy.

    5. Level of communication and control

    desired by company.

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    Criteria for Selecting an Agency to HandleInternational Advertising

    6. Ability of agency to coordinateinternational campaign.

    7. Size of companys international business.

    8. Companys desire for local versusinternational image.

    9. Company organizational structure forinternational business and marketing(centralized versus decentralized).

    10. Companys level of involvement withinternational operations.

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    Information on demographic characteristics of

    markets

    Information on cultural differences such as norms,lifestyles, and values

    Information on cultural differences such as norms,lifestyles, and values

    Advertising Research

    Information on demographic characteristics of

    markets

    Information on consumers product usage, brandattitudes and media preference

    Information on consumers product usage, brand

    attitudes and media preference

    Information on media usage and audience sizeInformation on media usage and audience size

    Copy testing to determine reactions to differenttypes of advertising appeals and executions

    Copy testing to determine reactions to differenttypes of advertising appeals and executions

    Research on the effectiveness of advertising andpromotional programs in foreign markets

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    Appeals may have to beadapted for local market conditions

    Specific appeals andexecution styles must be selected

    Copy platforms must be

    developed that include major selling ideas

    Creative decisions should be based on advertisingand communication objectives

    Specific appeals andexecution styles must be selected

    Copy platforms must be

    developed that include major selling ideas

    Creative decisions should be based on advertisingand communication objectives

    Creative Decisions

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    Coca-Cola Now Adapts its Advertisingfor Local Markets

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    Local Media Reach Specialized TargetAudiences

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    International Media Selection Issues

    Widely DifferingCharacteristics

    Cost

    Coverage

    Restrictions

    Availability

    Quality

    MediaInformationProblems

    Cost

    Reliability

    Circulation

    Audience

    AvailabilityCost

    Coverage

    Restrictions

    Availability

    Quality

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    International Media Provide Broad Coverage

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    Market Maturity

    Trade Structure

    Economic Development

    Consumer Perceptions

    Regulations

    Trade Structure

    Consumer Perceptions

    Market Maturity

    Economic Development

    Foreign Market Sales Promotion Programs

    Major CreationConsiderations

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    Deal with specific issues and problems thecompany may face in foreign markets

    Serve as part of the IMC program and helpmarket the product or service

    Present the company as a good corporate citizen

    Deal with local governments, media, tradeassociations and the general public

    Serve as part of the IMC program and helpmarket the product or service

    Present the company as a good corporate citizen

    Deal with local governments, media, tradeassociations and the general public

    Role of Public Relations in Global Marketing

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    Summary/Conclusion

    International marketingcommunications mgt is an integratedfunction comprising key componentssuch as: Advertising, PublicRelations/Publicity, Personal Selling,Sales Promotions and DirectMarketing

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    Summary/Conclusion

    Decision as to which aspects of theinternational marketingcommunication mix should bestandardised or localised toachieve maximum impact is verycritical

    Most times this depends on thestructure of a particular company andits resources of nature of products