T-PARC/TCS-08 Quicklook 29 October 2008. Operations by the numbers 9 participating nations –Canada,…
WirelessBusiness Telephone Systems | TCS Canada
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Transcript of WirelessBusiness Telephone Systems | TCS Canada
WirelessBusiness Telephone Systems
Wireless telephony solutions allow on-site mobile employees to roam freely throughout the
workplace while delivering continuously reliable and available voice and data communications.
These wireless business telephone solutions interoperate with a customer’s existing Voice over
IP (VoIP) or time-division multiplexing (TDM) call control system, providing business-grade
telephone functionality to a wireless device.
Unlike cellular phones, two-way radio or paging systems, workplace wireless business phone
systems provide ubiquitous on-site coverage and support a full range of call control functions.
Incoming calls are directed to the cordless handset making use of standard telephony features
such as forward, transfer, conference and hold to process calls as needed. For outgoing calls,
individuals can easily connect with co-workers on-site or to off-site locations, making effective
use of existing wire line billing plans and/or VoIP infrastructures.
Workplace wireless business phone systems integrate with other on-premises applications, such
as nurse call systems, location-based services, and voice recognition systems to streamline
everyday business processes. By combining customers’ existing investments in wire line
infrastructure and with the power of workplace mobility, businesses of all sizes realize enhanced
productivity and improved levels of service to its customers.
Benefits of Wireless Business Phone Systems
Combining wireless and VoIP technologies, Wi-Fi telephony can mean a complex deployment. Our rigorous performance requirements and thorough testing gives our channel partners and customers the confidence to create a successful WLAN solution, knowing they have a strong vendor partnership to back them up.
Our commitment to customer satisfaction means we first test and validate with industry-leading WLAN products in the lab. Then, we commit to cooperative problem resolution with our VIEW Certified Partners.
SpectraLink’s extensive partnerships and proven interoperability with enterprise-class Wi-Fi APs provides our customers with the flexibility to select best-of-breed cordless handset products to
meet its network communications needs while ensuring the highest quality VoWLAN experience
KIRK Wireless Handsets
The KIRK Wireless Business phones are built on the international DECT (Digital Enhanced
Cordless Telecommunications) standard, providing a cost-effective, highly secure, and reliable
wireless telephony solution. The modular nature of the KIRK wireless business phones allows
customers to easily expand coverage, voice traffic, and number of users, making it ideal for
businesses of all sizes to improve employee productivity, mobility, reaction time, and personal
safety.
SpectraLink® 6020 Wireless Business Telephones
SpectraLink®
6020 Wireless Business Telephones are designed
specifically for use within the enterprise. They are extremely
durable and, unlike consumer-grade cellular phone designs,
they have no moving parts, no external antennas, and no
complex configuration menus. Built on a rugged design,
the wireless handsets are equipped with a large earpiece to
provide comfort and seal out background noise.
Provides all the features of a wired telephone set Simple to operate without extensive training Durable enough to withstand the rigors of daily use
Superior voice quality — comparable to a wired telephone
Features and Benefits
Slim, lightweight design with a larger display Lithium-ion battery packs for long life IP 53 standard, for dust protection and resistance to spraying water MIL STD 810F for shock resistance Office-quality speakerphone for hands-free operation Navigation and soft keys for simple access to frequently used operations Laser-etched backlit keypad for low-light usage Multiple charging options including Single, Dual and Quad Chargers Software download capability for on-going feature enhancements
Voice-over Wireless LAN solutions for enterprise IP and legacy Hosted PBX
systems
Spectralink Wi-Fi wireless business telephones operate on converged voice and data Wi-Fi
infrastructure and significantly improve employee mobility, responsiveness, and productivity.
The Spectralink 8000 Series wireless business telephone is the market-leading, enterprise-grade
converged Voice over Wireless LAN (VoWLAN) solution supporting SIP, proprietary VoIP,
digital TDM, and analog PBX interfaces.
SpectraLink® 8400 Series Wireless Business Telephones
Transforming Workflows with Mobile Unified Communications
SpectraLink 8400 Wireless Business Telephones improve productivity and responsiveness for
on-site mobile professionals across a wide range of industries, including healthcare, retail,
manufacturing and hospitality. Built on open standards, the SpectraLink 8400 wireless phone
series transforms the delivery of mobile enterprise applications by bringing the power of thin
client and browser technology to front-line professionals in an easy-to-use and easy-to-manage
interface. Additionally, the SpectraLink 8400 wireless phone series supports the industry’s
broadest range of interfaces to enterprise-grade PBX, wireless LAN, and infrastructures to
deliver maximum interoperability with the lowest overall cost of ownership in the industry.
Features and Benefits
Transform workflows with application, voice, and data integration Maximize staff efficiency by leveraging Web-based applications through the industry’s only
enterprise VoWLAN device with integrated WebKit-based Web browser Streamline workflows by seamlessly connecting with on-premises peripherals via the exclusive
Quick Barcode Connector™ (QBC) interface Instantly communicate using the Microsoft® Office Communications Server IM client on a
dedicated VoWLAN device
Supports the exacting needs of on-site mobile professionals
Minimize data input errors with an integrated barcode imager (SpectraLink 8450 model only) Rapidly communicate among groups with integrated Push-to-Talk Maximize handset life-span with industrial-grade over-molding and a rugged design Simplify user training with large display, simple user interface and dedicated soft-keys Operate in loud environments with advanced noise suppression technology
Broadest interoperability based on open standards
Connect to the broadest array of PBXs using extensive and proven UC software based on industry standard Session Initiation Protocol (SIP)
Simplify deployments with documented and third-party certified AP configurations Install a future-proof solution that leverages the 802.11n standard
Lowest total cost of ownership in the industry
Consolidate disparate paging, telephone, scanning, two-way radios, intercom, conferencing, and location tags into a single device
Leverage the industry’s best warranty policy for repairs and replacements
Lower deployment and maintenance costs using on-board diagnostics and centralized management functions
SpectraLink® 8030 Wireless Business Telephones
The SpectraLink 8030 Wireless Business telephones extends
the capabilities of the 8000 Series handsets by adding unique
push-to-talk (PTT) feature along with improvements to the
industrial design and handset ergonomics. The SpectraLink
8030 PTT capability allows instantaneous communication
between employees independent of the PBX system,
eliminating the need for two-way radios. The larger earpiece of
the SpectraLink 8030 Wireless Telephones seals out
background noise and provides comfort for frequent or lengthy
calls. The SpectraLink 8030 Wireless handset is uniquely
suited for distributed work teams that require frequent communication.
Features and Benefits
Push-to-talk (PTT) functionality for workgroup communication Enlarged earpiece for operation in noisy environments Rubberized grips for improved ergonomics and durability Emergency Speed Dial
Also includes all of the same features and benefits of the SpectraLink 8020 wireless handset:
802.11a/b/g radio Slim, lightweight design with large, graphics-capable display Lithium-ion battery packs for up to eight hours talk time and 160 hours standby IP 53 standard, for dust protection and resistance to spraying water MIL STD 810F for shock resistance Office-quality speakerphone for hands-free operation Navigation and soft keys for simple access to frequently used operations Backlit keypad for low-light usage Three VoWLAN QoS Options: SpectraLink Voice Priority (SVP), Wi-Fi Standard, Cisco Compatible Extensions (CCX) v4 Enterprise-grade, voice-optimized security
SpectraLink® 8020 Wireless Business Telephones
The SpectraLink 8020 Wireless Business Telephone is
designed for users across a wide range of industries. With a
lightweight yet rugged design and extensive feature support,
the SpectraLink 8020 Wireless handset meets the needs of
general office and management staff while also providing a
reliable option for front-line personnel in high-use environments
Features and Benefits
802.11a/b/g radio Slim, lightweight design with large, graphics-capable display Lithium-ion battery packs for up to eight hours talk time and 160 hours standby IP 53 standard, for dust protection and resistance to spraying water MIL STD 810F for shock resistance Office-quality speakerphone for hands-free operation Navigation and soft keys for simple access to frequently used operations Backlit keypad for low-light usage Three VoWLAN QoS Options: SpectraLink Voice Priority (SVP), Wi-Fi Standard, Cisco Compatible Extensions (CCX) v4 Enterprise-grade, voice-optimized security
SpectraLink® 8002 Wireless Business Telephones
The SpectraLink 8002 Wireless Business Telephone is a cost-effective, business-grade mobile
telephony solution for small businesses. Using the Wi-Fi Alliance Wi-Fi multimedia (WMM)
Quality of Service (QoS) standard, the SpectraLink 8002 Wireless handset interoperates with
most consumer-grade and SMB access point infrastructure devices and is optimized for single
AP-deployments. With the SpectraLink 8002 Wireless Telephones, your business gains
enterprise-level security and quality voice without having to install and maintain additional
hardware. In keeping with your needs, the SpectraLink 8002 wireless handset is packaged in
complete, ready-to-install bundles that include a single or dual charger, a battery pack and a
power supply.
Features and Benefits
802.11b radio SIP-certified interoperability WMM QoS standards-compatible Small lightweight form factor Battery packs support three hours of talk time and 50 hours of standby time Rugged ABS plastics for greater durability Single and dual charging options
DECT – Cost-effective, flexible, and user-friendly DECT solutions
KIRK 40-Wireless Handset Series
The KIRK Wireless office phones is built on the international
DECT (Digital Enhanced Cordless Telecommunications)
standard, providing a cost-effective, highly secure, and reliable wireless telephony solution. The
modular nature of the KIRK Wireless office phone allows customers to easily expand coverage,
voice traffic, and number of users, making it ideal for businesses of all sizes to improve
employee productivity, mobility, reaction time, and personal safety.
Handsets – Built for demanding users with a focus on usability, functionality, design and quality,
the KIRK Wireless Handset portfolio consists of a wide range of reliable and durable handsets
for use in general office applications to intrinsically safe environments. Additionally, the
handsets support integration with third-party applications to maximize their performance in
manufacturing and healthcare environments. All KIRK Wireless Handsets are interoperable with
all server types, thus a single KIRK DECT solution can consist of a mix of all KIRK Wireless
Handsets
THE KIRK 40-Cordless Handset Series is designed to meet the demands for mobility in a
range of specialized working environments. Each of the three robust and feature-rich handsets
have functionalities that make them a valuable working tool.
KIRK 4020 Cordless Handset is a robust, well-designed, and feature-rich handset built for long-
term dependability in harsh environments, and is recommended for personnel within retail and
manufacturing.
KIRK 4040 Cordless Handset extends the capabilities of the KIRK 4020. With the possibility of
attaching a headset, users can enjoy hands-free mobility. The IP54 classified handset is
recommended for personnel within healthcare and manufacturing.
KIRK 4080 Wireless Handset is designed for environments with special conditions and
regulations. The ATEX and IEC approved IP64 classified handset is the ultimate handset for
potentially explosive working environments.
Features:
Alarm Key Headset connection (KIRK 4040/4080) ATEX approved (KIRK 4080) Capacity (up to) Speech time: 15 hrs. Standby time: 150 hrs.
KIRK Butterfly Wireless Handset Series
The KIRK Butterfly Wireless Handset Series is a basic wireless
handset designed for office environments with the most important
features and functionalities of basic wireless telephony and
messaging.
The KIRK Butterfly Wireless Handset has an intuitive and easy-to-navigate menu structure and a
4-way navigation key with user-friendly icons. This ensures that everybody can operate the
handset fast and effortlessly. This makes it extremely easy to integrate the KIRK
Butterfly Wireless Handset into your daily workflow.
The KIRK Butterfly Wireless Handset Series consists of handsets in five fashionable colours
each with the same great features. Use the Butterfly colour palette to underline your business
identity or to distinguish employee groups.
The unique and contemporary design combined with the excellent voice quality make the KIRK
Butterfly Wireless Handset stand out in any office.
Features:
Supported on Microsoft Lync™ Server 2010 designed for office environments Contemporary design Colour Screen User-friendly and intuitive Capacity (up to): o Speech time: 15 hrs. o Standby time: 150 hrs.
INDUSTRIES
Wireless Business Telephones for Healthcare
Improving outcomes for everyone.
We believe staying in constant touch is the key to health—both from a patient standpoint and an
organizational one. Because when nurses, doctors, support staff, and patients get the information
they need in real time, everyone responds faster.
Spectralink studies show information flows in, around, and through your day then delivers
intuitive, flexible solutions that move with you whether you’re in a hospital, smaller clinic, or
specialty department like psychiatry.
Our wireless business telephones enable direct, clear connection without compromising mobility,
so communication flows effortlessly and patients receive the best care possible. Nurses can
respond to critical issues as if they were at the bedside. The hospital atmosphere is more peaceful
thanks to the elimination of overhead paging. Patients get immediate attention since messages
are sent to the closest nurse. And safety is improved for patients and staff with automatic trigger
alarms. All this and more from a wireless telephone solution.
Key Differentiators
Improved patient care and satisfaction Absence of paging reduces noise and relieves patient stress while strengthening the patient-caregiver connection and allowing for peaceful, efficient environments that improve patient satisfaction.
Faster delivery of critical patient information Messages are distributed to caregivers via HIPAA-compliant texting, alerts and voice mail with crystal-clear call reception.
Immediate, informed decision-making Diagnostic alerts at your fingertips that integrate with patient monitoring systems enable quick, accurate decision-making when seconds count.
Ensured staff safety Personal security alarms protect mobile staff in all cases of duress or emergency and integrate with lone-worker security systems.
Wireless Business Telephones for Retail
Customer service that answers every call
Customers should always come first—getting the answers they need and attention they deserve
right away. Spectralink has had this attitude since the beginning. Our wireless business
telephones for retail locations allow store managers and employees to stay in constant touch
while on the sales floor, so customers get the service and satisfaction they deserve. Our
enterprise retail wireless phone system empowers managers to connect more quickly with
customers.
Our retail focused technology goes way beyond the capabilities of paging systems, cordless
phones, and two-way radios – offering small to large retailers an enterprise phone system to meet
growing needs. We put the information you need to know right at your fingertips because we
study how it flows in, around, and through your day. Our intuitive, cost-effective retail mobile
and phone solutions move with you, so you can perform your job faster and more effectively
from anywhere in the store.
With Spectralink wireless business telephones, customers no longer endure long hold times.
Employees aren’t tied to a wall or desk phone. Shelves are stocked faster. The noise of overhead
paging is eliminated. Even staff safety is bolstered with discreet alerts. If you’re looking for new
ways to boost productivity, customer service, and your bottom line—trust Spectralink to deliver
a cost effective wireless phone system built for busy retail environments.
Key Differentiators
Improved customer service and satisfaction Customers receive direct and immediate access, reducing hold times. Employees are more responsive and proactive using Spectralink wireless business telephones with onboard, optional barcode scanner for inventory and price checks.
Better productivity storewide Inventory control improves through direct communication with stockers and suppliers, who respond immediately to merchandise calls. Managers can remain on the sales floor to address customer requests and security issues.
Made for the retail environment Lightweight, durable, easy-to-use handsets offer clear communication even in loud environments, plus systems leverage existing technology including the facility’s PBX and Wi-Fi infrastructure.
Management communicates in real time Store managers can more readily be reached by district management and use two-way text messaging to access current information on store performance and inventory.
Wireless Telephones for Manufacturing Solutions
Uptime and efficiency around the clock
The best way to run a business is to ensure everything runs smoothly. Nowhere is this truer than
on the production line. Spectralink enterprise phone solutions are uniquely designed to cut
response times, minimize production downtime, and improve overall manufacturing and
production plant efficiency and productivity.
We understand that any delay can decrease output and waste labor resources, directly impacting
your bottom line not to mention your reputation. Our wireless systems specialized for the
manufacturing industry integrate with production monitoring equipment, meaning that
communications are streamlined throughout the facility no matter where users are—even in
environments covering millions of square feet. The unique Spectralink Mobile Management
Solutions will work within multiple buildings and difficult coverage areas. We even offer push-
to-talk capabilities to support group calling, so there are no weak links or miscommunications.
Hundreds of industrial facilities depend on Spectralink for the most durable, lightweight, feature-
rich and cost-effective wireless solutions available. Maximizing uptime by using an enterprise
mobile solution has never been faster, easier, or more direct.
Key Differentiators
Troubleshoot problems instantly Maintenance personnel can be reached immediately and technicians can use headsets as they work on machinery or to give direction to other staff.
Meet production schedules Move product through the supply chain with real-time communication around the clock for on-time delivery.
Streamline inventory movement Forklift operators stay in touch when retrieving inventory, notifying managers when out of stock. Loading dock staff better ensures order accuracy and prompt delivery.
Increase security measures Communicate from remote parts of the loading docks on suspicious activity, and broadcast emergency instructions at the push of a button.
Better customer service Customer support can contact managers directly so customers receive faster responses and order status updates.
Made for the industrial environment High-quality communications for high-noise environments that integrate with your plant’s existing telephone system and don’t interfere with sensitive equipment.
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