Risks and Mitigation• Knowledge management:

High attrition rate in the computer services Lot of key information about the system is lost High impact considering the dependency on the IT systems

• Strategy to Mitigate: Stress on documentation Build a knowledge repository of the system Devise a formal process of handover Formulate HR policies which encourage employee retention

Risks and MitigationRisk to the computer room and the media store:

They are next to the Boiler room Incase of a boiler explosion severe damage could be

caused Loss of entire data in case of a disaster like flood

• Strategy to mitigate: Change the architecture and move computer rooms to

a different location Encase the boiler room properly Schedule an off-site back up of the data

Risks and MitigationRisk of polluting the river:

The waste of the plant might pollute the river This could lead to legal issues

Strategies to mitigate: Comply with the pollution norms Ensure that the waste is dumped far off from the site

Theft / Vandalism : The computer center is Glass encased High risk of Vandalism due to proximity to the

Detention centerStrategies to mitigate:

Invest in the security of the computer center

Risks and MitigationOverhead Railway power lines:

Interference in communication Risk of electrical mishaps

Strategies to mitigate: Identify appropriate frequency for communication Make sure the building has proper earthing to protect

from electrical mishapsJust In Time Inventory management:

Risk of a stock out Disruption of business in case of disaster

Strategies to mitigate: Have buffer stock Invest in better forecasting systems

Risks and MitigationDial-up connection:

Risk of loss of connectivity Impact to business operations Security threat

Strategies to mitigate: Upgrade to Broadband connectivity Identify back ups in case of a connectivity failure Implement stringent security mechanisms

Peak customers outside working hours: Risk to the business operations due to lack of support High priority orders might get delayed

Strategies to mitigate: Change the working hours for the support staff Invest in IVR systems for support

Risks and MitigationPlastic bullets to unpopular elements:

Could degrade the reputation of the company Many legal issues might arise

Strategies to mitigate: Manufacture the bullets at a separate factory Comply with all the legal aspects

Old Machinery: Risk to the personnel working Risk to business operations due to malfunction Quality of output might get affected

Strategies to mitigate: Upgrade to new machinery Invest in the maintenance of the old machinery

Risks and MitigationClash of Egos:

No proper alignment between business unit heads Overbearing character of logistics director Risk of various power centers developing

Strategies to mitigate: Ensure free flow of information

Microsoft Office Excel 97-2003 Worksheet