Why Order Online?Why Order Online?

EfficientAccurateConvenientSecureEasy

Reduce ordering time◦ No more long phone calls or faxes to inside salesGet an immediate confirmation that your order was submittedorder was submitted◦ You receive an email with a copy of your order right

away◦ At your request, inside sales will email or fax you

an acknowledgement once the order has been processedprocessed

Improve order accuracy◦ The document will be clear, so mistakes on our end

are less likely (no more blurry faxes or mis-read handwriting)g)◦ Our SKU numbers are already provided for youConfirm your order before submitting◦ The system will show you a list of what you have

selected, so you have an opportunity to change your order if necessaryy y

Order any time, 24/7◦ Orders are still due by noon on your regular order

day to ship on your next delivery dayWork from a custom shopping list of yourWork from a custom shopping list of your frequently-ordered itemsUse brand-specific order forms for new itemsp◦ They will appear on your custom shopping list the

week following delivery

You select your own password◦ You can change it yourself at any timeOnly you and those you designate have access to your login and passwordaccess to your login and passwordOrders are sent over a secure server

No special trainingNo special equipment to buy◦ Order from any computer with internet accessN i l ft t i t llNo special software to install◦ Use the internet browser of your choice (Internet

Explorer, Firefox, Safari, etc.)p , , , )

InstructionsInstructions

1. Sign up for online ordering2. Set up your own, private password3. Sign in to your account4. Select how you want to order5. Place your order

R i th d f6. Review the order for accuracy7. Submit the order8 Log out you’re done!8. Log out – you re done!

Give us a secure email address and the name of the person authorized to order on your account◦ The primary email should be the owner’s◦ The primary email should be the owner s◦ You may sign up here at Open House or contact

your inside or outside sales rep at any timeWe will contact you to confirm the information

This ill ens re that the person ho signed p is◦ This will ensure that the person who signed up is authorized to access the account and set up the login for your store

You choose the passwordYou may change it at any time from your own computer

Go to uppet.comFollow the link on the home page to Online OrderingE d hEnter your customer username and the password you selected◦ If you forget the password or need to reset it youIf you forget the password or need to reset it, you

can do that right from the login screenClick on Login

Shop for frequently-purchased items using your Custom Order Form with Order History◦ This is a “shopping list” of all the items you’ve

purchased in the last 2 yearspurchased in the last 2 yearsShop by brand using the Order Guide◦ Items purchased this way will appear on your

Custom Order Form the week following deliveryIf you prefer to use a paper copy, there is also a printable order forma printable order form◦ Don’t use this one for online ordering

Select a quantity for each item using the drop-down boxWhen your order is complete, click on “Submit Order”Submit OrderThe system will prompt you for a delivery date if you haven’t entered onedate if you haven t entered one

The system will show you a summary of your order, listing the items and quantitiesIf you need to make changes, use the “Change Order” button to go back and editChange Order button to go back and edit your order, then “Submit Order” to return to the confirmation pagethe confirmation page

Use the Comments section to give special instructions or request an acknowledgementWhen you’re satisfied with the order, click on “Submit Order”Submit Order◦ The order is NOT SAVED until it has been submitted

from the summary page. If you close your browser y p g y yor reload the page before submitting, the order will be lost and you will need to start over

The order will be transmitted to inside salesThe order will be transmitted to inside sales, and a copy will be sent to your email – watch for this to be sure the order was submitted

Once the order has been submitted, you will be returned to your account’s Home Page◦ You may continuing ordering – for example, if you

ordered familiar items using the Custom Orderordered familiar items using the Custom Order Form and need to order new items with the Order GuideThi ill b t d t d◦ This will be entered as a separate order

Inside sales will receive your order and input it into the computerit into the computerLog off and you’re done!