What's Wrong with Your SDR and How to Fix It (Pat Hillery)

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What’s Wrong with Your SDR and How to Fix It

Transcript of What's Wrong with Your SDR and How to Fix It (Pat Hillery)

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What’s Wrong with Your SDR and How to Fix It

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Introduction

Senior Partner

Analytics Demystified

ADAM GRECODirector Solutions Engineering

ObservePoint

PATRICK HILLERY

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Agenda

1. ObservePoint SDR Background2. Example Problems & Solutions3. Live Demo

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Why ObservePoint & SDR?

Start with End in Mind.Digital Documentation 3rd Party Tags

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Why YOUR SDR might not be up-to-date?

Lacking:• Automation

• Central Access & Updating

• Short Term Business Impact

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ObservePoint Labs Purpose

What The ObservePoint Labs Are Not• Final solution to solving a problem• Fully tested by engineering team• No uptime requirements

Matt Thomas Product ManagerObservePoint

What The ObservePoint Labs Are• Light weight solutions• Proving ground for future features• Tool for gathering feedback

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Documentation Types

Global Governance Project1. All 3rd Party tags2. 1 Tag Variable Detail 1. Requirements

2. Project Status3. Developer Technical Specification4. New Feature Variable Outline

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Free Google Sheets Add-on

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Problem: Standardization

Site or AppVendor Settings

Documentation

ObservePoint APIAnalytics Vendor API

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Standardization

Vendor SettingsWeb Site

Documentation

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Generate Variable & Tag Templates

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Problem: Multiple Report Suites

Report Suite AReport Suite B

Report Suite CReport Suite D

Report Suite EReport Suite F

How do we Audit and automatically resolve differences we find?

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Group & Sync Multiple Report Suites

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Problem: How Do I Automatically Validate?

Digital Documentation 3rd Party Tags

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Add Implementation & Validation Docs

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Pull Top 5 Values & Generate Regex

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Problem: How Do I Document Processing Rules?

Processing Rules

Analytics Report

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Import Processing Rules

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Standardization

Vendor SettingsWeb Site

Documentation

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Problem: How Do I Document 3rd Party Tags?

I don’t even know what 3rd party tags we have implemented?

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Generate Template & Get All Vendor Tags

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Retrieve All Vendor Tags & Check Status

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Problem: How Do I Automatically Validate All 3rd Party Tags?

Digital Documentation 3rd Party Tags

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Retrieve All Vendors & Check Status

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DemoO B S E R V E P O I N T L A B S

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Questions?

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Free Website Audit

This audit will identify tracking errors that cause inaccuracies in your analytics data.

www.observepoint.com 1-855-878-8466 [email protected]