Building Customer Relationships and Fostering Loyalty via Online Solutions and Interactions
What’s Up: Fostering Intergenerational Social Interactions
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Transcript of What’s Up: Fostering Intergenerational Social Interactions
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What’s Up: Fostering Intergenerational Social InteractionsLifeparticipation Project @ FoSIBLE Workshop. COOP2012
Contacts: [ [email protected] ][ lifeparticipation.org ]
Marco Dianti, Cristhian Parra Fabio Casati, Antonella De Angelli
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Happiness
Experiencing Life
Social Interactions
Contributing to Society
Life Participation Project
[ lifeparticipation.org ]
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Problem
“Social isolation and decreased social participation of elderly”
“lack of social support and
relationships”
“not being able to benefit
from”
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What’s Up Display
One Way Communication
What’s Up Life Share
What’s Up Communication
Smartphone applicationfor sending pictures and
text to the What’s Up DisplayAvailable for Android and iPhone
iPad applicationfor receiving pictures and
text sent from a smartphone with What’s Up Life Share
Supporting Social Wellbeing: Intergenerational Social Networking
Optional Two-Way
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What’s Up Display Complexity Levels
4 Interfaces No buttons Request Feedback Complete
Groups Young-Old (65-74) Middle-Old (75-84) Old-Old (85+)
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What’s Up Think Aloud Study
www.youtube.com/watch?v=kPw-EkZSeps
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Results
Older adults are not afraid (“with time, we can learn”)
The older the user, the more simple UI is preferred
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Future Work
Intergenerational Sharing Behavior Study
Think Aloud Videos transcription and mental models extraction
Development: Synchronized Album Sharing Integration with Active Lifestyle Support sharing from the elders side Beyond: social network discovery from shared memories
(would something like this work?)
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Thanks!
Questions?