WHAT REALLY MATTERS TO ‘MILLENNIALS’Coffee Crisps Energy Drinks Frozen Vegetables Fruit Juice &...
Transcript of WHAT REALLY MATTERS TO ‘MILLENNIALS’Coffee Crisps Energy Drinks Frozen Vegetables Fruit Juice &...
WHAT REALLY MATTERS TO ‘MILLENNIALS’ and what to do about it
© MMR Research Worldwide. All rights reserved.
© MMR Research Worldwide. All rights reserved.
ARE MILLENNIALS SO DIFFERENT?
© MMR Research Worldwide. All rights reserved.
Comprehensive U.K study: Millennials, Gen X & Boomers n=2100
35 Lifestyle statements
20 Choice priorities
Precision analytics
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- Worry about my health
- Make a conscious effort to exercise several times a week
- Eat what I want and don’t really worry about my health
- Avoid processed foods if I can
- Make conscious choices about what I eat and drink
- Drink alcohol regularly
- Make an effort to get 5 portions of fruit & veg each day
- Never get around to exercise
- High fibre foods are boring
- Choose snacks to boost health
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- Often snack in place of a meal
- Usually the first among my friends to try new products
- Experiences are more important than possessions
- Worry about most things
- Keeping fit is about looking good
- Believe I can make a positive difference to the world
- Consider my impact on the planet daily
- Beauty starts from within
- Worry about my finances daily
- Seek out new taste experiences
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- There’s too much choice in supermarkets
- Tend to select brands that other’s don’t
- Buy the cheapest on display
- Buy the most expensive on display
- Most brands understand my specific needs
- Small brands are more trustworthy
- Products I buy make a statement about who I am
- Free-From is better for you
- Choice in supermarkets is boring
© MMR Research Worldwide. All rights reserved.
Traceable ingredientsMinimally packagedLocally sourcedSustainably sourcedGives back to societyFairtradeSmall batch productionNaturalEnvironmentally friendlyLesser know, smaller brandHealthierNourishingCustomisableConvenientRecognisable ingredientsOrganicBeautifully packagedWell known, larger brandGreat taste
Thankyou for shopping with MMR
MMR Supermarkets Ltd
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24
26
50
31
34
35
34
21
46MINDFUL
NOURISHERSHEDONISTS
DISCERNING
WARRIORS
MILLENNIAL GEN X BOOMERS
28% 32% 11%
50
35
15
IMAGE
CONCERNED
15%
4 MIND-SETS - NO CLEAR MILLENNIAL SEGMENT
© MMR Research Worldwide. All rights reserved.
MINDFUL
NOURISHERSHEDONISTS
DISCERNING
WARRIORS
IMAGE
CONCERNED
Environmentally friendly
Sustainably sourced ingredients
Locally sourced ingredients
Gives back to society
Minimally packaged
Brand new product
Well known larger brand
Beautifully packaged
ConvenientRecognisable ingredients
Nourishing
Traceable ingredients
Great tasting
Small batch production
Lesser known smaller brand
Customisable
Healthier
Natural
Fairtrade
Organic
© MMR Research Worldwide. All rights reserved.
DEFINED BY:
CHOICE PRIORITIES: KEY SUMMARY:
#1 MINDFUL NOURISHERS 28%
• Conscious choices about what to eat and drink
• Conscious effort to get 5 portions of fruit and veg
• Avoid processed foods
• Regularly cook from scratch
• Experiences more important than possessions
Nourishing
Environmentally friendly
Sustainably sourced
Natural
Recognisable ingredients
HEALTH CONSCIOUS
ENVIRONMENTAL
EXPERIENTIAL
24
26
50
4555
Millennial
Break
MILLENNIAL GEN X BOOMERS
OLDER
YOUNGER
MINDFUL
NOURISHERS
28%
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DEFINED BY:
CHOICE PRIORITIES: KEY SUMMARY:
#2 HEDONISTS 32%
• Eat what I fancy all the time
• Never get around to exercise
• Stick to tired & tested favourites
Convenient
Great Taste
Well known, larger brands
APATHETIC
PLEASURE SEEKING
LOWER ENGAGEMENT
31
34
35 4753
Millennial
Break
MILLENNIAL
OLDER
YOUNGER
GEN X BOOMERS
HEDONISTS
32%
© MMR Research Worldwide. All rights reserved.
DEFINED BY:
CHOICE PRIORITIES: KEY SUMMARY:
Millennial
Break
#3 DISCERNING WARRIORS 11%
• Select brands that others don’t
• Wholegrain is important
• Consider impact on planet daily
• Regularly cook from scratch
Minimally packaged
Lesser known, smaller brand
Small batch production
Customisable
Locally sourced
MINIMALIST
DISCERNING
PROVENANCE
34
21
46
37
63
MILLENNIAL
OLDER
YOUNGER
GEN X BOOMERS
DISCERNING
WARRIORS
11%
© MMR Research Worldwide. All rights reserved.
DEFINED BY:
CHOICE PRIORITIES: KEY SUMMARY:
#4 IMAGE CONCERNED 15%
• Keeping fit is about looking good
• Products I buy make a statement
• Choose snacks to boost health
• I use tech to monitor my fitness
• Worry about most things
Organic
Environmentally friendly
Beautifully packaged
Well known, larger brand
Natural
IMAGE LED
COMPETITIVE
DETERMINED
50
35
15
5050 Millennial
Break
MILLENNIAL
OLDER
YOUNGER
GEN X BOOMERS
IMAGE
CONCERNED
15%
© MMR Research Worldwide. All rights reserved.
MILLENNIAL
GEN X
BOOMERS
Be meaningfully distinctive
Prioritise heritage
Broaden provenance (authenticity)
Deliver ‘Lifestyle Markers’
Deliver ‘Ammunition’
Offer competitiveness (Shots, Boosts, Top Ups..)Offer short cuts to altruism (Organic, Fairtrade…)Offer immediacy…
Think: Kudos
© MMR Research Worldwide. All rights reserved.
24%
36%
13%
26% 28%
43%
9%
20%
44%
34%
15%
7%
Millennials Gen XBoomers
Mindful
NourishersHedonists
Discerning
WarriorsImage
Concerned
SUMMARY: 4 MIND-SETS +++ NO CLEAR MILLENNIAL SEGMENT +++ PUREST MILLENNIAL MIND-SET: ‘IMAGE CONCERNED’
CATEGORY ENGAGEMENT
© MMR Research Worldwide. All rights reserved.
20 food & drink categories profiled across emotional & functional conceptualisations
Compared profiles of ‘Millennials’ with ‘Baby Boomers’
Looking for clarity of ‘signal’
© MMR Research Worldwide. All rights reserved.
Frozen VegetablesChocolate BarsCereal BarsCrispsCarbonated Soft DrinksFruit Juice & SmoothiesBreakfast CerealsYogurtMilkMilk AlternativesWineBeerCiderTeaCoffeeBreadReady To Eat PopcornEnergy DrinksBiscuitsCanned Soup
Comforting Traditional
Simple Easy going
Approachable Trustworthy
Genuine Sophisticated
Confident Fun
Inspiring Feminine Modern Unique
Energetic Serious Youthful
Adventurous Masculine
Boring Pretentious
Irritating Arrogant
Aggressive
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CATEGORY SIGNAL ANALYSIS
© MMR Research Worldwide. All rights reserved.
Tra
dit
ional
Com
fort
ing
Sim
ple
G
enuin
e
Tru
stw
ort
hy
Appro
achable
Easy
goin
g
Confi
dent
Modern
Insp
irin
g
Fun
Seri
ous
Energ
eti
c
Uniq
ue
Adventu
rous
Youth
ful
Sophis
ticate
d
Fem
inin
e
Bori
ng
Masc
uline
Pre
tenti
ous
Irri
tati
ng
Arr
ogant
Aggre
ssiv
e
Losing Meaning. More Sophisticated. Less Inspiring
Lea
st
ass
oci
ate
d
Mo
st a
ssocia
ted
Lea
st
ass
oci
ate
d
Mo
st a
ssocia
ted
Tra
dit
ional
Sim
ple
Com
fort
ing
Tru
stw
ort
hy
Easy
goin
g
Genuin
e
Appro
achable
Confi
dent
Energ
eti
c
Modern
Seri
ous
Sophis
ticate
d
Fun
Adventu
rous
Uniq
ue
Bori
ng
Insp
irin
g
Youth
ful
Masc
uline
Fem
inin
e
Pre
tenti
ous
Arr
ogant
Aggre
ssiv
e
Irri
tati
ng
© MMR Research Worldwide. All rights reserved.
Lea
st
ass
oci
ate
d
Mo
st a
ssocia
ted
Lea
st
ass
oci
ate
d
Mo
st a
ssocia
ted
Tradit
ional
Com
fort
ing
Tru
stw
ort
hy
Sim
ple
Easy
goin
g
Appro
achable
G
enuin
e
Energ
eti
c
Confi
dent
Modern
Fun
Insp
irin
g
Youth
ful
Adventu
rous
Seri
ous
Uniq
ue
Fem
inin
e
Sophis
ticate
d
Masc
uline
Bori
ng
Pre
tenti
ous
Irri
tati
ng
Arr
ogant
Aggre
ssiv
e
Tradit
ional
Com
fort
ing
Genuin
e
Easy
goin
g
Fun
Energ
eti
c
Youth
ful
Modern
Appro
achable
Tru
stw
ort
hy
Confi
dent
Sim
ple
Insp
irin
g
Uniq
ue
Adventu
rous
Sophis
ticate
d
Pre
tenti
ous
Masc
uline
Seri
ous
Fem
inin
e
Bori
ng
Arr
ogant
Irri
tati
ng
Aggre
ssiv
e
Losing meaning. Losing Trust and Simplicity
© MMR Research Worldwide. All rights reserved.
Tra
dit
ional
Masc
uline
Genuin
e
Easy
goin
g
Appro
achable
Fun
Com
fort
ing
Trust
wort
hy
Sim
ple
M
odern
Confi
dent
Adventu
rous
Energ
eti
c
Youth
ful
Uniq
ue
Seri
ous
Insp
irin
g
Aggre
ssiv
e
Arr
ogant
Sophis
ticate
d
Pre
tenti
ous
Bori
ng
Irri
tati
ng
Fem
inin
e
Lea
st
ass
oci
ate
d
Mo
st a
ssocia
ted
Lea
st
ass
oci
ate
d
Mo
st a
ssocia
ted
Masc
uline
Confi
dent
Tra
dit
ional
Easy
goin
g
Genuin
e
Fun
Modern
A
ggre
ssiv
e
Adventu
rous
Youth
ful
Appro
achable
Sim
ple
Energ
eti
c
Tru
stw
ort
hy
Insp
irin
g
Arr
ogant
Com
fort
ing
Uniq
ue
Pre
tenti
ous
Irri
tati
ng
Seri
ous
Bori
ng
Sophis
ticate
d
Fem
inin
e
Losing meaning. More Aggressive. Less Comforting
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MILLENNIALS
(18-34)
BOOMERS (55+)
CATEGORY SIGNALS CONSISTENTLY LOSING CLARITY
BeerBiscuits
Bread
Breakfast Cereals
Canned Soup
Carbonated Soft Drinks
Cereal Bars
Chocolate Bars
Cider
CoffeeCrisps
Energy Drinks
Frozen Vegetables
Fruit Juice & Smoothies
Milk
Milk Alternatives
Ready to eat Popcorn
Tea
Wine
Yogurt 0.90: Energy Drinks
0.50: Beer
0.64: Tea
0.67: Biscuits, Cider
0.70: Fruit Juice & Smoothies0.71: Chocolate Bars
0.75: Wine
0.80: Carbonated Soft Drinks e.g. Cola
0.88: Popcorn
0.74: Coffee, Cereal Bars
0.59: Canned Soup, Milk
0.53: Crisps, Yoghurt
0.51: Milk Alternatives
0.48: Breakfast Cereals0.47: Frozen Vegetables
0.44: Bread
© MMR Research Worldwide. All rights reserved.
Less
Experience More Noise
Why?
More Choice
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Build ‘non-conscious’ communication
Engineer ‘meaningful distinctiveness’
Create ‘mindless purchasing’
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© MMR Research Worldwide. All rights reserved.
SUMMARY & SO WHAT?
© MMR Research Worldwide. All rights reserved.
MILLENNIAL IS A MIND-SET
MORE IMAGE CONCERNED
LESS ENGAGED IN CATEGORIES
LEADING ON SYSTEM 1
SEEKING LIFESTYLE MARKERS
#SU
MM
ARY
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#SO
-WHA
TTARGET MINDSET, NOT AGE
OFFER AMMUNITION
PRIORITISE NON-CONSCIOUS CUES
SEAMLESS BRAND/PACK/PRODUCT
CREATE MINDLESS PURCHASING