What is ISOTURE?

• Based on leadership development model

• Addresses all the basic components of volunteer development and management.

• Developed by Dr. Milton Boyce, Former National Program Leader, USDA.

• Identify

• Select

• Orient

• Train

• Utilize

• Recognize

• Evaluate

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Overview

• Identifying and selecting volunteers involves…– Defining and identifying volunteers.– Understanding benefits for volunteers and

organizations.– Identifying and understanding volunteer motivation.– Identifying roles for volunteers and types of

volunteers to fill them.– Utilizing job descriptions.– Recruiting volunteers.– Interviewing volunteers.

Why People Volunteer

• “Help someone.”

• “Makes me feel good.”

• “New experience.”

• “Use a talent or skill.”

• “Make an impact.”

• “Sense of belonging.”

Volunteer Motivation

• Achievement

• Affiliation

• Power

Purpose of Job Descriptions

• For Staff…– Identifies need of program– Organizes work to be done– Helps to effectively recruit and utilize

volunteers– Evaluates overall success of experience

Purpose of Job Descriptions

• For Volunteer…– Determines objective.– Explains obligations.– Outlines exact qualifications.– Indicates how performance will be evaluated.

Recruitment Methods

• Ask

• Current volunteers are the best recruiters.

• Broad-Based Approach

• Targeted Approach

Screening Potential Volunteers

• Identify a standard screening policy– MSUE CYWB Volunteer Selection Process

• Key Components:– Application– Criminal History Check– References– Interview

Placing Volunteers

• Proper placement is key to productivity.– Volunteers feel more success doing what they

are qualified to do.

• Placement should be reevaluated with volunteers often.

What is Orientation?

• Process of preparing volunteer for relationship with organization.

• General information every volunteer should know.

• Time to familiarize volunteer with specific expectations and responsibilities of job.

What is Training?

• Process of preparing volunteer to perform work for the organization.

• Equips volunteers with the skills and knowledge required by their specific positions.

Utilizing

• Utilizing volunteers involves…– Carefully placing volunteers in positions.– Delegating authority to volunteers.– Understanding the different types of

volunteers and learning what makes each unique.

– Understanding the role of volunteer middle managers.

Delegating

• Enabling stage.

• Empowering one person to act for another.

• Supervisors/Administrators must learn to let go of certain responsibilities.

Developing a Recognition Program

• Informal

• Formal

• From an everyday “thank you” to fancy banquets!

Conducting a Performance Evaluation Meeting

• Review the Past

• Analyze the Present

• Plan the Future

Conducting a Performance Evaluation Meeting

• Listen more than you talk.

• Stick to basics.

• Document key points

• Copy to person being evaluated.

Listen!