What is Enterprise Search Fact Sheet

Healthcare organisations have vast amounts of data both online and offline. These may be

structured formats, such as spreadsheets, or unstructured formats, such as image scans.

At a time where the data required is increasing in both size and variety, the ability to

quickly and easily access insightful information is key to a healthcare organisation’s ability

to improve efficiency and productivity.

Enterprise search is the method used by an organisation to help people seek the

information they need, in any format, from anywhere inside their Trust whether the

information is located in databases, document management systems or even

unstructured data sources. Enterprise search is about locating the right information at the

right time.

With traditional solutions, the cumulative hours lost in searching for key information only

serves to reduce productivity across organisations, resulting in a waste of valuable time

and resources. Subsequently, information may be missed, giving rise to possible incorrect

outcomes and inaccurate decisions. This wasted time impacts the patient, clinician and

administration teams and results in unnecessary inefficiency.

Enterprise Search

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What is Healthcare Enterprise Search?

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Many healthcare organisations currently employ costly resources to store, manage and

locate patient letters, negatively impacting on the organisation both in terms of time and

money due to the number of hours required to manage the system and storage. Some

organisations have patient letters stored electronically but are unable to link and search

for letters. Due to this current process, front-line staff and patients are often without

essential information when needed.

Through the use of CXAIR, admin staff and clinicians are able to access all patient written

communications at the touch of a button, greatly improving both the patient experience

and the service efficiency.

Enterprise Search


Able to search across large volumes on data quickly

Save time and money in locating patient letters and other

documentation, aiding patients, administration staff and clinicians

Make business processes more effective and more productive

Access patient letters in one place by combining disparate systems

Improved data governance security through realm security

Empower clinicians with quicker access to information

The ability to search records using NHS numbers either from a website

URL on a desktop or tablet/mobile device

No technical knowledge required - all members of the organisation

are able to effectively use the system

Enterprise Search

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Benefits of Enterprise Search

What is Enterprise Search Fact Sheet

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