WHAT EVERY PAYROLL PROFESSIONAL

NEEDS TO KNOW ABOUT EMERGING

PAYROLL TECHNOLOGIES

Presented by

Roger A. Smith, CPPPayroll Management Consultant, PayrollProf.com

© 2013-2015 Roger A. Smith, CPP

AGENDA

� Current Technologies

� Business Trends

� Emerging Technologies

� Futures

� Roundtable Discussion

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SOME CURRENT PAYROLL TECHNOLOGIES

� Direct Deposit

� Paycards

� Electronic Pay Advice

� Imaging/Scanning

� Automated Workflow

SOME CURRENT PAYROLL TECHNOLOGIES

� Employee Self-Service

� Manager Self-Service

� Telecommuting

� Audio/Video Conferencing

SOME CURRENT PAYROLL TECHNOLOGIES -

AUDIO/VIDEO CONFERENCING� Low End

� Free audio conference calling services

� Skype

� High End� Cisco WebEx

� Citrix GoToMeeting

� Adobe Connect

� Fuze Meeting Pro

SOME CURRENT PAYROLL TECHNOLOGIES -

AUDIO/VIDEO CONFERENCING� Low End

� Free audio conference calling services

� Skype

� Mid-tier� ŰberConference

� Google+ Hangouts

� ooVoo

� High End� Cisco WebEx

� Citrix GoToMeeting

� Adobe Connect

� Fuze Meeting Pro

Audio/Video ConferencingŐberConference

BUSINESS TRENDS

� Compliance Changes� Frequency

� Complexity

� 24/7 Workforce

� Globalization

� Multi-Generational Workforce

THE FUTURE WORKER

Today, we characterize 29% of the global workforce as anytime, anywhere information workers those who use three or more devices, work from multiple locations, and use many apps.

29%

Source: Benchmarking Mobile Engagement: Consumers And Employees Outpace CIOs’ Readiness, Forrester Research, Inc., May 2013

SaaS & Cloud Computing

Have you used Cloud Computing?

CLOUD COMPUTING

Cloud computing is the delivery of computing as a service rather than a product, whereby shared

resources, software, and information are provided to computers and other devices as a metered service over

a network (typically the Internet).

National Institute of Science and Technology

CLOUD COMPUTING

of organizations will look at software-as-a-

service as a replacement for their existing

Payroll/HRMS.

Organizations that choose it (SaaS) as a

platform cite global capabilities, lower

ongoing costs and the peace of mind of

always being on the current version of the

software.

88%

Source: Towers Watson 2013 HR Service Delivery and Technology Survey Executive Summary Report

CLOUD COMPUTING

68% have had cloud-based systems

in place for two years or less.

IT leaders polled agree that cloud is a

great enabler of ‘bring your own

device’ and flexible working, through

enabling remote access to data and

applications.

The challenge is making cloud

infrastructure work seamlessly with

legacy platforms and applications.

46%Source: CIOs On Cloud Adoption: Conquer Complexity and Help Us Grow, Enterprise Irregulars, July 2013

Cloud Computing

CLOUD COMPUTING

CLOUD COMPUTING

Questions to ask: � Configuration (customization) capabilities

� Mobile

� Integration� Data � Applications

� Pricing algorithm(s)

� Data ownership/access

� Security Certifications

EMERGING CLOUD TRENDS

� Information in the Cloud� Evernote, Dropbox, Box.net

� Chromebook

� Consumerization� Ease of Consumer Applications to the Enterprise

� CRM, Video Conferencing, Email

MOBILE

MOBILITY

provide mobile access via smartphone to employees; almost a quarter offer tablets as well

Source: Towers Watson 2013 HR Service Delivery and Technology Survey Executive Summary Report

plan to offer HR-enabled

applications in the next 12 to 18

months.

25%

>60%

MOBILE PHONES OFFER THE BROADEST REACH

Mobile Phones

Smart Phones Tablets

US 81% 48% 18%

Western Europe 85% 46% 9%

China 60% 21% 1%

Adoption: percentage

of adults who

own one or

more devices

Source: Getting Mobile Right with Mobility POsT, Forrester Research, Inc. May 2013

Source: Bersin by Deloitte 2014

2x to 5x

MOBILITY

Employees are two to five times more likely to

access HR & Payroll applications on their phones

than they are on their PCs.

Source: Gartner Predicts 2015: Nexus of Forces Enables Human Capital Management to Support the Digital Organization, November 2014

By 2019, 40% of North American

retail, healthcare, and

manufacturing line managers will

perform daily workforce

management via mobile devices.40%

MOBILE DEVICES

PAYROLL USES

� Web Browser� Access payroll applications

� Access Internet for research

� Other

� Proprietary Software� Access traditional systems

� Smartphone/tablet “Apps”

� Additional tools

� Other

PAYROLL USES

� Settling financial services

� Paying with mobile devices

� Adjudication of claims

� Becoming a cash card

FEATURES AVAILABLE ON TIME, ATTENDANCE, AND

GPS MOBILE TRACKING APPLICATIONS

� Jobs and Activities (codes)� Team Clock In� Customer Fields (daily reporting

currently done via paper)� GPS Tracking

� Location-based entry� GEO Tracking� GEO Fencing

SOCIAL NETWORKING

SOCIAL WORK TRENDS

� Enterprise Class Tools� Salesforce.com’s Chatter

� Microsoft’s Yammer

� Support

� Community

� Awareness

TEND TO YOUR NETWORK

IN JUST FIVE MINUTES A DAY

� Do small favors

� Offer introductions

� Add someone new each week

� Join up

EMERGING TRENDS

� Near Field Communications (NFC)� Multiple applications one on device

- Payroll:

Workforce Management

Employee self-service access

Other?

- Non-payroll:

Point of Sale

Access Control

Others

EMERGING TRENDS

� Speech Recognition/Virtual Assistants

Amazon Echo

Android apps

(Assistant, Cortana,

Google Now, etc.)

Siri (iPhone)

EMERGING TRENDS

� Big Data –� Big Data and reporting tools can change the world

of Payroll

� Payroll data is core to the employee

� How do Businesses gain understanding of their Employees?�Apply that understanding to strategic management

BIG FOCUS OF 2014 – 2017:

ANALYTICS

“Data analytics is the most commonly cited area (31%) for planned Payroll technology

investment in the next 3 years.”

Source: KPMG International: Rethinking Human Resources in a Changing World, 2012

What is big data?

WHAT EXACTLY IS “BIG DATA”?

Big data is high volume, high velocity, and/or high variety information

assets that require new forms of processing to enable enhanced

decision making, insight discovery and process optimization.

Gartner’s DefinitionGartner’s DefinitionGartner’s DefinitionGartner’s Definition

Volume (lots of data)

Variety (many types)

Velocity (speed of data in/out)

Veracity (conformity to facts / accuracy)

BIG DATA in Action: Flu Predictions

“Sooo Sick – StayN in Bed with the Flu!”

“LOL – Flu got me :( – stuck home

watching @PriceIsRight!”

EMERGING TRENDS

� 3D Printing

EMERGING TRENDS

� Fitness Trackers/Watches

FUTURES

� Bitcoin� Peer to Peer Payment System

� Decentralized Currency – US Treasury

� Silk Road and Mt Gox

WHAT DO THESE DEVICES HAVE IN COMMON?

INTERNET OF THINGS (IOT)

Internet

READING BRAINWAVES

READING BRAINWAVES

Interaxon

ROUNDTABLE DISCUSSION

FINAL THOUGHTS

– If we didn't get to your specific question or your

question was too specific to bring up in a public

session, simply contact the presenter

WRAP-UP

Roger A. Smith, CPP

Payroll Management Consultant,

roger.smith@payrollprof.com

248.375.0820