What AI means for UX by James Clemoes

MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 1

James ClemoesEngineer, Machine Learning

James Clemoes

[email protected]

Digital Greenhouse


• Where’s AI going?• What does this mean for UX?• Case studies


AI Roadmap• Deep Learning systems are

being built in every sector

• Don’t think it applies to you?

MedicalAutomotive

EntertainmentIndustrial/robotics


AI Roadmap• AI will take over the world

• AI will save us all


AI Roadmap• A lot of pieces are already here

• Many big Machine Learning systems are hidden


UX + AI• Opportunity to drive a deeper

human-AI connection with new UX

• Mutual benefit to both sides

AI trains

AI more useful

Better user experience

AI used more

AI collects data


UX + AI


UX + AI

* 2014 JD Power survey, ACEN category

• 35% of customer complaints related to poor voice control*

AI trains

AI more useful

Better user experience

AI used more

AI collects data


Research: Signal Analysis• Speech, Electrocardiograms, Network attacks, …


Research: Aficionado• Real-time genre classification

for live piano music

Piano icon © Dmitry Mirolyubov, Noun Project

Classical Baroque JazzRagtime …


UX + AI• Deep Learning systems are

“black-box”

• Require trust


Research: Control• Autonomous cars, production line, routing drones, not burning your toast…


Research: Pacman• AI plays Pac-man, replacing

the human player.

• Agent shows it’s intentions


UX + AI, Future

SMS Voice calls

Picture messages

Video call AR/VR

Chatbot Real-time speech ? ?


Research• Low cost, embedded

intelligence will change home life experiences


Summary• AI is coming• Enables experiences that ‘take care of it’• Think human!


Digital Greenhouse

Thank you!

What AI means for UX by James Clemoes

Technology

Transcript of What AI means for UX by James Clemoes