Welcome to the team! - Amazon S3 · Quality Assurance Vas Aditya Technical Recruitment Aftab Ali HR...
Transcript of Welcome to the team! - Amazon S3 · Quality Assurance Vas Aditya Technical Recruitment Aftab Ali HR...
Welcome to the team!
You’re reading this because someone saw something very special in you - something that is super cool, fits
our culture, and wanted here at mobileLIVE.
An electrical engineer
He founded mobileLIVE in 2010
Recognized among Canada’s Top Employer, Best Managed, and Fastest-Growing Companies in
North America
Made significant contributions with two major patents integral
to Motorola’s success
immigrated to Canada in
1998
Graduated from University of Toronto and landed his dream
job at Motorola in 2001
Despite a successful career in the beginning, the leader in him was not content
a “Canadian Centre-of-Excellence”
for Testing and Development services
In less than 9 years, the company houses more than 250 team
members
has delivered 1000+ innovative projects to some of Canada’s most iconic brands
Has achieved 100% customer retention
Our founder’s story
Startup Phase Development Phase Product Phase Digital Phase
mobileLIVE introduced the
FIRST-EVER 3rd party LTE lab in Canada for smartphone and IoT (Internet of Things)
certifications.
Modular and re usable software frameworks,
practicing user experience driven
solutions, and developing iteratively with higher
velocity.
Digital workforce, customer experience and process automation, mobileLIVE
developed: Robotic Software Factory – UXPLORE.
mobileLIVE has established itself as a
formidable force in accelerating digital
transformation
Our journey over the years
Leadership Team
Jahan AliCEO
Hussain QureshiPresident
Support services
Marketing
Sales
Innovation & technology
Imran Mian Sales - Bell & Freedom
Shiv Verma Sales - Rogers
Chris Chambers Sales - CIBC & BMO
Alexia Greco Sales - TELUS
Crina Bildea Sales - Bell
Mudassar Malik Marketing
Naresh Babu Engagement Practice
Rose Fregoso QA - Lab
M. Siddiqui Project Management
Uzair Sukhera Design & Innovation
Ragavan B. Test Automation
Vacant Quality Assurance
Vas Aditya Technical Recruitment
Aftab Ali HR & Admin
Jennifer Kung Finance & Payroll
Vacant Software Development
Jigar Solanki Architecture
Sahil Kohli BSA
Confidential and Proprietary
about our Brand
Who we are
Canadian tech-service provider unifying people, technology, and business to
accelerate Growth and Profitability in the digital landscape.
4offices in 2 countries
250+diverse team
members
100%customer retention
200%reliable
(and awesome)
83%caffeinated
0%ego
Proprietary and Confidential
DigitalPerfecting Experiences
Disruptive Digital Strategy
Human-Centered Experience Design
Lean and Agile Development
Digital Academy
Scalable Innovation
Intelligent Process Automation
High-Velocity DevOps (CI/CD)
Intuitive Test Automation
FutureEnabling Empowerment
AutomationEnhancing Productivity
Market-ready Incubation
Unrivaled Quality Assurance
Seamless Systems Integration
Enabling Technologies & MethodologiesInsights I Artificial Intelligence I Cloud I Internet of Things I Design Thinking
What we do
Proprietary and Confidential
Who we do it for
Proprietary and Confidential
Omni-channel experience
Some of our projects
End-to-end digital experience
Reducing time-to-market
Customer engagement app
Gesture to active offer
Turnkey device certification
Automated large scale testing
Real-time order management system
Device testing and technical acceptance
Specialize in Digital
Experience Obsessed
Lower TCO
Local & Onsite
Credible Partner+ + + =
What sets us apart
Proprietary and Confidential
Our promise to deliver exceeding quality, on time, on budget - every time!
9th among Top Canadian Mobile
Technology Companies
Three yearsin a row2017 to
2019
Twoconsecutive years 2016 and 2017
16th among Canada’s Top New Growth Companies
Momentum Company of
the Year
Supplier of the Year
SME ExcellenceOntario Chamber
of Commerce
Finalist Emerging Entrepreneurof the Year
How the industry is recognizing our performance
Two consecutive years 2017 and 2018
Two consecutive years 2016 and 2017
Proprietary and Confidential
Confidential and Proprietary
about our Culture
Together; we make a difference
Our culture in twelve GIFs
and know how to have funWe work hard... We smile,
even when we can’t
We avoid gossip We are trustworthy We know how to lead
Our culture in twelve GIFs
We ask the right questions
We don’t take someone’s food
We know how to clean up after ourselves
We know how to dress appropriately
We are positive, kind, and courteous (Canadian)
We are willing to do all the above over again
It’s our recipe for success, one that
has helped us not only in
becoming recognized among
Canada’s Best Managed
Companies but one who has never
lost a customer!
Confidential and Proprietary
Onboarding process
Human Resources:[email protected]
Accounts Payable: [email protected]
Key points of contact
Resource Managers (RM):[email protected]
Payroll:[email protected]
Administration:[email protected]
IT Support:[email protected]
Laptop and Email Ringcentral App Access Card
Getting started
NOTE: Violations of this policy may result in disciplinaryaction, up to and including termination.
✓ Confidential Information: ● Secure sensitive data by
keeping your desktop clean
● Ensure that client confidential information is never shared
Reminders
✓ Resume/CV/LinkedIn Profiles: ● Do NOT mention any
confidential information on client projects.
● This is major confidentiality breach if it happens.
✓ Health and Safety: Do not put yourself or others at risk and inform HR
✓ Attendance and Punctuality: Always inform Supervisor and Client Manager
✓ Parking and Badge Swapping: Must abide by the relevant HQ and client policies
✓ Smoking: No smoking within 20 feet of building
✓ Email: No unprofessional communication from Company’s email ID
✓ Drugs and Alcohol Use: Avoid violations and disclose if any addictions
✓ Password: Change at least once a quarterly
✓ Asset Management: Report loss or theft with supervisor within 24 hours
✓ Use of Internet: To perform their jobs and professional roles
✓ Personal Appearance: Dressing, grooming, cleanliness, and hygiene
✓ Workspace: Always clear your work-space before leaving
✓ Harassment: All forms of harassment are unacceptable
Reminders
Read, and get yourself acquainted with up to date policies under “Policies and Procedures” tab on the HR Portal.
✓ HRIS User Manual
✓ Overtime Policy
✓ Expense Submission Policy and procedure
✓ Progressive Disciplinary Policy
✓ Information Security Awareness and Privacy
✓ Work Hours Policy
✓ Workplace Harassment Policy
✓ Inappropriate material on computers or devices
✓ Vacation and Vacation Pay Policy
✓ Sick Day/Short Term Disability Leave
✓ Statutory Holidays Policy
✓ Maternity Leaves Policy
✓ Parental/Adoption Leave
✓ Bereavement Leave
✓ Family Medical/Compassionate Care Leave
✓ Jury Duty
Policies and Procedures
If you choose to leave mobileLIVE from your own willingness, please notify human resources and your direct supervisor/project manager immediately.
✓ Notice Period ✓ Return of Company Property ✓ Confidentiality ✓ Non-solicitation ✓ Root-Cause Analysis ✓ Exit Interview
Separation Procedure
✓ AODA stands for Accessibility for Ontarians with Disability Act and it seeks to create an accessible Ontario by the year 2025.
✓ Mandatory Customer Service Training for compliance with the AODA Law.
✓ online quiz right after composed of 10 multiple choice questions.
AODA Law Compliance Training
✓ You must submit your timesheet every week by Monday Noon
✓ Your Project Manager will provide you with the project IDs and will guide you on how and where to use them during the project phases in your timesheets
✓ Detailed process of entering timesheet can be found in the “HR Portal User Guide” which is under Policies & Procedures Module of HR Portal (https://hr.mobileLIVE.ca)
Timesheet Process
✓ Benefits are provided to full-time permanent employees only
✓ Enrollment Form will be attached to your Welcome Package
✓ Review Benefits Handbook in mobileLIVE HR Portal
Medical benefits (if applicable)
✓ All employees should update their LinkedIn profile with mobileLIVE as your employer
✓ Do not use client name as your employer in your profile.
✓ Contractors must use their own corporation name
✓ Do not include any confidential information in your profile
Update your LinkedIn profile
Follow us on
Stay update by following company on Social Media
Confidential and Proprietary
open for questions and answers
Thank you!