Welcome to the team! - Amazon S3 · Quality Assurance Vas Aditya Technical Recruitment Aftab Ali HR...

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Transcript of Welcome to the team! - Amazon S3 · Quality Assurance Vas Aditya Technical Recruitment Aftab Ali HR...

Page 1: Welcome to the team! - Amazon S3 · Quality Assurance Vas Aditya Technical Recruitment Aftab Ali HR & Admin Jennifer Kung ... (and awesome) 83% caffeinated 0% ego Proprietary and
Page 2: Welcome to the team! - Amazon S3 · Quality Assurance Vas Aditya Technical Recruitment Aftab Ali HR & Admin Jennifer Kung ... (and awesome) 83% caffeinated 0% ego Proprietary and

Welcome to the team!

You’re reading this because someone saw something very special in you - something that is super cool, fits

our culture, and wanted here at mobileLIVE.

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An electrical engineer

He founded mobileLIVE in 2010

Recognized among Canada’s Top Employer, Best Managed, and Fastest-Growing Companies in

North America

Made significant contributions with two major patents integral

to Motorola’s success

immigrated to Canada in

1998

Graduated from University of Toronto and landed his dream

job at Motorola in 2001

Despite a successful career in the beginning, the leader in him was not content

a “Canadian Centre-of-Excellence”

for Testing and Development services

In less than 9 years, the company houses more than 250 team

members

has delivered 1000+ innovative projects to some of Canada’s most iconic brands

Has achieved 100% customer retention

Our founder’s story

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Startup Phase Development Phase Product Phase Digital Phase

mobileLIVE introduced the

FIRST-EVER 3rd party LTE lab in Canada for smartphone and IoT (Internet of Things)

certifications.

Modular and re usable software frameworks,

practicing user experience driven

solutions, and developing iteratively with higher

velocity.

Digital workforce, customer experience and process automation, mobileLIVE

developed: Robotic Software Factory – UXPLORE.

mobileLIVE has established itself as a

formidable force in accelerating digital

transformation

Our journey over the years

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Leadership Team

Jahan AliCEO

Hussain QureshiPresident

Support services

Marketing

Sales

Innovation & technology

Imran Mian Sales - Bell & Freedom

Shiv Verma Sales - Rogers

Chris Chambers Sales - CIBC & BMO

Alexia Greco Sales - TELUS

Crina Bildea Sales - Bell

Mudassar Malik Marketing

Naresh Babu Engagement Practice

Rose Fregoso QA - Lab

M. Siddiqui Project Management

Uzair Sukhera Design & Innovation

Ragavan B. Test Automation

Vacant Quality Assurance

Vas Aditya Technical Recruitment

Aftab Ali HR & Admin

Jennifer Kung Finance & Payroll

Vacant Software Development

Jigar Solanki Architecture

Sahil Kohli BSA

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Confidential and Proprietary

about our Brand

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Who we are

Canadian tech-service provider unifying people, technology, and business to

accelerate Growth and Profitability in the digital landscape.

4offices in 2 countries

250+diverse team

members

100%customer retention

200%reliable

(and awesome)

83%caffeinated

0%ego

Proprietary and Confidential

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DigitalPerfecting Experiences

Disruptive Digital Strategy

Human-Centered Experience Design

Lean and Agile Development

Digital Academy

Scalable Innovation

Intelligent Process Automation

High-Velocity DevOps (CI/CD)

Intuitive Test Automation

FutureEnabling Empowerment

AutomationEnhancing Productivity

Market-ready Incubation

Unrivaled Quality Assurance

Seamless Systems Integration

Enabling Technologies & MethodologiesInsights I Artificial Intelligence I Cloud I Internet of Things I Design Thinking

What we do

Proprietary and Confidential

Page 9: Welcome to the team! - Amazon S3 · Quality Assurance Vas Aditya Technical Recruitment Aftab Ali HR & Admin Jennifer Kung ... (and awesome) 83% caffeinated 0% ego Proprietary and

Who we do it for

Proprietary and Confidential

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Omni-channel experience

Some of our projects

End-to-end digital experience

Reducing time-to-market

Customer engagement app

Gesture to active offer

Turnkey device certification

Automated large scale testing

Real-time order management system

Device testing and technical acceptance

Page 11: Welcome to the team! - Amazon S3 · Quality Assurance Vas Aditya Technical Recruitment Aftab Ali HR & Admin Jennifer Kung ... (and awesome) 83% caffeinated 0% ego Proprietary and

Specialize in Digital

Experience Obsessed

Lower TCO

Local & Onsite

Credible Partner+ + + =

What sets us apart

Proprietary and Confidential

Our promise to deliver exceeding quality, on time, on budget - every time!

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9th among Top Canadian Mobile

Technology Companies

Three yearsin a row2017 to

2019

Twoconsecutive years 2016 and 2017

16th among Canada’s Top New Growth Companies

Momentum Company of

the Year

Supplier of the Year

SME ExcellenceOntario Chamber

of Commerce

Finalist Emerging Entrepreneurof the Year

How the industry is recognizing our performance

Two consecutive years 2017 and 2018

Two consecutive years 2016 and 2017

Proprietary and Confidential

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Confidential and Proprietary

about our Culture

Page 14: Welcome to the team! - Amazon S3 · Quality Assurance Vas Aditya Technical Recruitment Aftab Ali HR & Admin Jennifer Kung ... (and awesome) 83% caffeinated 0% ego Proprietary and

Together; we make a difference

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Our culture in twelve GIFs

and know how to have funWe work hard... We smile,

even when we can’t

We avoid gossip We are trustworthy We know how to lead

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Our culture in twelve GIFs

We ask the right questions

We don’t take someone’s food

We know how to clean up after ourselves

We know how to dress appropriately

We are positive, kind, and courteous (Canadian)

We are willing to do all the above over again

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It’s our recipe for success, one that

has helped us not only in

becoming recognized among

Canada’s Best Managed

Companies but one who has never

lost a customer!

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Page 21: Welcome to the team! - Amazon S3 · Quality Assurance Vas Aditya Technical Recruitment Aftab Ali HR & Admin Jennifer Kung ... (and awesome) 83% caffeinated 0% ego Proprietary and
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Confidential and Proprietary

Onboarding process

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Laptop and Email Ringcentral App Access Card

Getting started

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NOTE: Violations of this policy may result in disciplinaryaction, up to and including termination.

✓ Confidential Information: ● Secure sensitive data by

keeping your desktop clean

● Ensure that client confidential information is never shared

Reminders

✓ Resume/CV/LinkedIn Profiles: ● Do NOT mention any

confidential information on client projects.

● This is major confidentiality breach if it happens.

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✓ Health and Safety: Do not put yourself or others at risk and inform HR

✓ Attendance and Punctuality: Always inform Supervisor and Client Manager

✓ Parking and Badge Swapping: Must abide by the relevant HQ and client policies

✓ Smoking: No smoking within 20 feet of building

✓ Email: No unprofessional communication from Company’s email ID

✓ Drugs and Alcohol Use: Avoid violations and disclose if any addictions

✓ Password: Change at least once a quarterly

✓ Asset Management: Report loss or theft with supervisor within 24 hours

✓ Use of Internet: To perform their jobs and professional roles

✓ Personal Appearance: Dressing, grooming, cleanliness, and hygiene

✓ Workspace: Always clear your work-space before leaving

✓ Harassment: All forms of harassment are unacceptable

Reminders

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Read, and get yourself acquainted with up to date policies under “Policies and Procedures” tab on the HR Portal.

✓ HRIS User Manual

✓ Overtime Policy

✓ Expense Submission Policy and procedure

✓ Progressive Disciplinary Policy

✓ Information Security Awareness and Privacy

✓ Work Hours Policy

✓ Workplace Harassment Policy

✓ Inappropriate material on computers or devices

✓ Vacation and Vacation Pay Policy

✓ Sick Day/Short Term Disability Leave

✓ Statutory Holidays Policy

✓ Maternity Leaves Policy

✓ Parental/Adoption Leave

✓ Bereavement Leave

✓ Family Medical/Compassionate Care Leave

✓ Jury Duty

Policies and Procedures

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If you choose to leave mobileLIVE from your own willingness, please notify human resources and your direct supervisor/project manager immediately.

✓ Notice Period ✓ Return of Company Property ✓ Confidentiality ✓ Non-solicitation ✓ Root-Cause Analysis ✓ Exit Interview

Separation Procedure

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✓ AODA stands for Accessibility for Ontarians with Disability Act and it seeks to create an accessible Ontario by the year 2025.

✓ Mandatory Customer Service Training for compliance with the AODA Law.

✓ online quiz right after composed of 10 multiple choice questions.

AODA Law Compliance Training

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✓ You must submit your timesheet every week by Monday Noon

✓ Your Project Manager will provide you with the project IDs and will guide you on how and where to use them during the project phases in your timesheets

✓ Detailed process of entering timesheet can be found in the “HR Portal User Guide” which is under Policies & Procedures Module of HR Portal (https://hr.mobileLIVE.ca)

Timesheet Process

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✓ Benefits are provided to full-time permanent employees only

✓ Enrollment Form will be attached to your Welcome Package

✓ Review Benefits Handbook in mobileLIVE HR Portal

Medical benefits (if applicable)

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✓ All employees should update their LinkedIn profile with mobileLIVE as your employer

✓ Do not use client name as your employer in your profile.

✓ Contractors must use their own corporation name

✓ Do not include any confidential information in your profile

Update your LinkedIn profile

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Confidential and Proprietary

open for questions and answers

Thank you!